Customer Ratings & Reviews
- Model:
- RS27T5200SR
- |
- SKU:
- 6397576
Customer reviews
Rating 4.5 out of 5 stars with 4579 reviews
(4,579 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Design, Overall performance
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works great! It has a lot of space inside and looks beautiful.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance, Space
Rated 5 out of 5 stars
Well Made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice side by side. Sleek and lots of room. Larger capacity than some of the other refrigerators of this size.
I would recommend this to a friend Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I wanted good color delivery was on time and very polite. Sales knew product.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
LOVE MY NEW FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love Love this fridge. I went from a french door lower freezer fridge to this side by side. I was a little leery because everyone tells me there is not as much room in side by sides. Well not true in this case. I hated having to rummage through my bin of a freezer every time i wanted to find anything. With this I have it all on shelves and i can see everything clearly. Its a smart looking appliance as well. No complaints. Like I said .. Plenty of room in this one!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 4 out of 5 stars
No light for the ice and water dispenser
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator fit in our spot that we made for it. My big complaint is there is no light for the ice and water dispenser. Everything else works as designed.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 4 out of 5 stars
Sleek and modern
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned this fridge for about a month now and it’s great! Looks sleek and modern and has lots of space to keep your items cold! A couple of things to note; the shelves are not adjustable, the ice maker is a bit on the smaller side and could use a light in the water/ice dispenser area but not a deal breaker for us.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, has alot of room, cools everything evenly. It also looks good with my matching stove
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
It's like getting 25% more fridge for free
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love. First and foremost - is the generous size. I could only find one other fridge within 4 cubic feet of this thing within $500 (!!!) of the price. The design is awesome - as they have a rather ingenious size for the auto ice maker, as the entire thing fits in the door. It means you only get two shelves on the door, but the difference with my old fridge, means that I picked up two more shelves in the freezer itself. Having said that - the ice container is SMALL. So, if you're a heavy ice using family, you may either want to get an external ice maker (Which aren't expensive and can really crank out the ice) or pick another fridge. Weigh the cost of having perhaps a pitcher full of ice on hand, or 20% bigger freezer. I went with the freezer space, as we're a big microwave using family. I love not having the door handle poking out (fridges as they age tend to get wobbly handles anyway) though I'm still getting used to it. But, I was able to squeeze in more fridge in my kitchen b/c of that as well. I mean, we grew our fridge by ~5 cubic feet, and it doesn't feel a spec bigger! That's awesome. This fridge doesn't come with a lot of the bells and whistles of some of the newer models (like no wifi, or see through doors, et al), but on the flip side, you also are getting a very functional, spacious unit does its primary functions very well. A few words for Best Buy here - I love their free delivery and install. (It's not the same price on install for things like microwaves and dishwashers, as they are more complicated.) But not having to worry about the removal (cost $29, big deal) and having it sitting in my kitchen within four days was AMAZING. And the crew who installed it were efficient, friendly, informative and professional.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Large capacity fits our need!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with our fridge purchase. Best Buy was quick and easy delivery. The storage is exactly what I was looking for! The only thing i can complain about is the water dispenser area is large enough fir our big water bottles so sometimes the ice/water ends up on the floor. But this is on only a minor inconvenience! Otherwise this was a great purchase.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance, Size
Rated 5 out of 5 stars
Beautiful fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy this refrigerator again. Great size and space. We are using it in our garage and keeps items very cold.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, just what I needed, fair price, Very good storage capacity
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
GREAT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Nice design and color. Excellent delivery service.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
My Beautiful Refrigerator trrr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Purchased this Refrigerator after the home sellers renigged and took the refrigerator from the house they were selling. We made the seller's agent give us $1500 Because the Refrigerator was Supposed to Be left According to The seller's contract. We chose this refrigerator and have had it for nearly two months now. It's a great all around refrigerator freezer and we love the room.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
I loved my new fridge so much!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is a game-changer. With its sleek design, smart features, efficient temperature control, and energy-saving capabilities, it surpasses expectations. A must-have for any modern kitchen.
I would recommend this to a friend - Pros mentioned:Capacity, DesignCons mentioned:Ice maker performance
Rated 3 out of 5 stars
Refrigerator has issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks very nice and has plenty of room. However, we had lots of problems with the water on the door and the ice maker. I would recommend that you not purchase this item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day.
We are happy to hear that you like the look and space inside of your refrigerator, and we are here to assist you with the ice maker and water on it.
Please click on this link to learn about how to avoid moisture or condensation on the fridge door.
https://www.samsung.com/us/support/troubleshooting/TSG01001891/
You may also watch this video for more information on how to care for your refrigerator doors.
https://www.youtube.com/watch?v=ZaguMbi4pzA
On page 46 of the user manual (Condensation), there are more details to help you with the fridge door.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
If your ice maker does not work properly, please visit this link below as well as page 47 of the user manual:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
If you require further assistance with the ice maker, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145768688) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
- Pros mentioned:CapacityCons mentioned:Dispenser light
Rated 4 out of 5 stars
My new fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about it. It is roomy and you can store a lot of food. The only thing I don't care for is the ice & water dispenser on the front door. You have to change the item you want. For example you want ice water you have to select ice first. Get your ice then change the select for water. I would rather have separate controls for ice and separate control for water. Also, a light would be nice when the kitchen is dark.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is amazing. Love the inside temperature controls, capacity, design and appearance.
I would recommend this to a friend - Cons mentioned:Dispenser light
Rated 3 out of 5 stars
No attention to the small things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Where do we start I was very surprised for what I paid for this fridge and being a Samsung that they didn't pay more attention to the small details like there's no lighting when you get ice or water and second the ice maker being small and taking a really long time to dispense ice surprisingly it makes it decently fast but takes too long to dispense it as well as the shelving inside the fridge is too close together especially the one way up top that doesn't have enough height room to place bottles like soda or juice gallons you would have to leave the top shelf out if you wanted to do that
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there.
We understand how you feel regarding this fridge. We are here to assist you.
The fridge has an interior light that turns on once you open the door.
We also recommend checking the resources below for steps on how to organize the items inside the fridge.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1149508784), and it will help our team pull up your information.
^Rodel
- Pros mentioned:Capacity, SizeCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Big capacity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is loud and takes a long time to make ice. The capacity of this fridge is great! Very big.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance, Space
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s got plenty of space, it works really good and looks good in the kitchen
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend

























