Customer Ratings & Reviews
- Model:
- RS27T5200SR
- |
- SKU:
- 6397576
Customer reviews
Rating 4.5 out of 5 stars with 4579 reviews
(4,579 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Dispenser light, Ice maker performance, Shelf adjustment
Rated 2 out of 5 stars
Ice Maker/Water Dispenser Stopped Working At 2 Wee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its it's a nice fridge. But there are a few complaints we have already after 3 weeks of use. The ice maker and water dispenser stopped working after only two weeks of use. Apparently it is an issue with the fridge door not having enough insulation and the water line freezing up. If so this is a major defect. For smaller complaints, the shelves are not able to be rearranged. And there is no Deli drawer- A couple of things people get used to on many other fridges. We have noticed more frost build up in the freezer as well compared to our old freezer. It's nice that it has a good warranty but I hope we do not have issues with it. The warranty people have been good to work with but we didn't expect to so soon.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Ryhai, I understand that you are having some concerns with your Samsung Refrigerator ice maker and know that can be upsetting. I would love for us to chat and see how we can get your unit running properly. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143723458. We want to welcome you to our Samsung family. ^Brad
- Pros mentioned:SizeCons mentioned:Shelf adjustment
Rated 4 out of 5 stars
Shelves can’t be moved.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a lot bigger than our last one so I’m loving that. I also like that I can put magnets on the front. The only thing I don’t like about this is that you can’t move the shelves. A gallon of milk will fit in the shelves but my kids juice does not. It does fit in the door but I don’t like that. Also a bottle of wine doesn’t fit on there either. I also am not a fan of the shelves being glass. I’m scared my kid’s are gonna break it. But over all it’s great.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Best frig I have owned so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the best one I have owned since I had to leave a maytag behind at our previous home. It is super roomy, keeps everything perfectly cold and the ice maker is fantastic! The salesman said it had been totally re-engineered, since I had heard very bad things about Samsung refrigerators, and I completely believe it now, after having owned it for some time now. Can't say anything bad about this frig.....am very pleased to have it!
I would recommend this to a friend - Pros mentioned:Capacity, Design, Overall performance
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. It looks sharp and has plenty of space.
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Dispenser light
Rated 5 out of 5 stars
glad to have it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. There is lots of room in both sides. We really like have ice and water in the freezer door. The only negative thing is it could use a light in the water area. It is dark silver and hard to see into travel mugs. If someone could create and after market one we would definitely buy it. Love this Frig.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my new refrigerator. it works great and i enjoy tje filtered ice with water
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with my Samsung refrigerator, it is working just fine.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Blown Away!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this sight unseen over the internet. Wow was I blown away. The refrigerator is amazing!!! The service, delivery and install was all set up through emails and it was spot on. Delivered the day and the time promised. This was truly a purchase I will never forget!!!
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, we've had it for 5 months and no issues. Very efficient with the space.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Has a lot of space for everything!!!!!!!
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Sharp looking item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well first off, I usually read reviews on items that I plan to purchase but this was kind of a last minute buy. Our old fridge started going out and we took a chance on this one because it was on sale. I love Samsung products but have never bought their Refrigerators. We recently purchased a Samsung Washing Machine and love it. After buying the fridge, I went online just to check reviews and I can honestly say I dont know where the negative comments are coming from. I have nothing but high marks for this side by side Samsung refrigerator. Plenty of room for all items and the ice maker is top notch. Makes plenty of ice for us, two people in home. I guess if you have 5 or 6 people using it you would deplete the ice bin, but for us thats not the case. Everyone puts the icemaker down,but we have had nothing but good luck with it. The stainless look of fridge is very stylish. Nothing but happy so far.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Wide refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far great it’s a wide refrigerator with the doors open so double check the width with the doors open. It has a lot of room and looks very nice
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Discolady 63
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good spacey, refrigerator keeps food, fresh and good. I love the appliance
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Excellent refrigerator for a family of 4!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were actively looking to replace a French door fridge, having been victims of new trends, and I must say that this side-by-side refrigerator has met our family needs! The fridge is spacious and very sleek, which matches the unique design of our kitchen. Most importantly, the fridge features a unique refrigeration design unlike French doors that makes it more efficient. I will totally be recommending this product to other folks!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Refrigerator that looks great as well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. Large capacity storage and tall side shelves to store large bottles. Quiet and excellent lighting.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought memorial weekend and only had it for a couple weeks so I don’t really feel there’s much of a review here . My gripe is the ice maker, It’s super slow and don’t make a lot at all. The fridge is large and it says 33inches wide but that is def not included when the doors are open which changed our new kitchen plans a bit by another 3 inches and that kinda mattered when choosing cabinet sizes.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice clean cut Right on temperature A lot of space
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works great but the ice maker is very slow in making ice and it does not crush the ice well. But over all is beautiful big and spacious
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 4 out of 5 stars
Beautiful Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m loving this refrigerator! It’s so unique and sleek. It’s quiet and so far it works great.
I would recommend this to a friend Rated 4 out of 5 stars
Great refrigerator for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fingerprint resistant surface. You have to remember to change the ice/water setting to your preferred selection since the ice and water come out of a single opening. Lots of storage space.
I would recommend this to a friend

























