Customer Ratings & Reviews
- Model:
- RS27T5200SR
- |
- SKU:
- 6397576
Customer reviews
Rating 4.5 out of 5 stars with 4579 reviews
(4,579 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Space
Rated 4 out of 5 stars
Great Fridge but needs more drawers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Fridge. Does what it is supposed to do. Two drawers are not enough, maybe for a single person. Would have been nice to have a cheese drawer or something.There are 2 drawers but the bottom one is small. It is a plus that ice maker is in the door as it frees up space inside the freezer.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Fantastic & Spacious Fridge!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a replacement for a too-small fridge for our family of 5 (2 adults, 3 kiddos). We have a pretty open space so we didn't have any size limitations. This fridge is HUGE (in a good way). What don't I like? My ONLY gripe is how it expels ice and water. Even the cubed ice setting ends up looking like crushed and the water squirts out at a weird angle. If I'm filling with water, I use my finger to push in the thing and keep the cup about 2 inches away from the fridge, and water squirts in just fine. The water works, this is just a weird design and really my only gripe. What do I like? EVERYTHING else. The shelves are sturdy, the drawers slide easily, the icemaker is in the door, so it gives us storage back in the freezer. The inside is bright and I love the way the handles don't stick out.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Good refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Very spacious and works well. No issues so far.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung refrigerator is pretty awesome. It’s very spacious and it cools everything pretty quick. Very happy with the pirchase
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Fridge great, delivery personnel not so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. This side by side style has more room than the freezer on the bottom options. Everything working perfectly so far. Not so happy with delivery team as the would only move one fridge to the garage and not remove an old one and move the working one we replaced.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was a great deal. It is s Prefect Fits and working well
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious Interior & very quiet. Another fine appliance from Samsung!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
Very roomy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We originally had a 19.2 cu. ft. french door refrigerator,which was just too small for us.Decided to go with the bigger size and love all the space it has.Love the in-door water and ice maker.So far the best refrigerator we have bought.This is our first Samsung refrigerator and so far it is working out great.
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Ice maker performance
Rated 3 out of 5 stars
Everge refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Room is pretty good, and inside of refrigerator color so cool;Inside of refrigerator cooling system so nice too, but ice container so small and ice keep go everywhere. No There is no tray to catch ice or water spills and when I take out the crushed ice, it sometimes freezes inside.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Stephanie,
We appreciate the review about your experience using the refrigerator.
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
- Pros mentioned:Space
Rated 5 out of 5 stars
Love! Love! Love!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! It’s stylish and there is so much room in the fridge. I also love the digital display on the inside panel that lets me know the status of the water filter, the current temperature of the fridge and the freezer.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Love my new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our new refrigerator. It is spacious, keeps everything nice and cold and fresh. It doesn't get fingerprints on it and looks nice all the time.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, has plenty of space and was easy to setup.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Nice buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with with this purchase. It replaced an old Samsung and it's quite roomy on both sides. Easy to organize.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Good size and color of finish. Shows no handprints.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Dispenser light, Ice maker performance
Rated 3 out of 5 stars
It is what it is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is dispensed in varying amounts. Usually too much then falling to the floor. The cavity is dark making it hard to see how much H2O you have. I had to buy plastic bins to organize everything and a motion light for the dispenser. Add another $300 to the purchase for that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel about your experience with the refrigerator, HowardF.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Overall performance, Space
Rated 4 out of 5 stars
Large and spacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous refrigerator with lots of space inside for all your food items. Because the handles are integrated, it works well with appliances from other manufacturers. Only issue is overspray of the water dispenser which runs Down the front of the refrigerator…
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Mike365, I am so glad you are loving your Samsung Refrigerator. I appreciate your feedback and look forward to telling our design team about it. Thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Design, SpaceCons mentioned:Ice maker performance
Rated 2 out of 5 stars
Buyer Beware - Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has a very sharp design. I love the space inside. The biggest complaint is the ice dispenser. There are significant issues with this dispenser. Ice gets caught up and jammed. There is a huge delay between when you hit the button and when the ice starts dropping. The opening to the dispenser jams and freezes over frequently. Because of this it ONLY delivers crushed ice. I rarely ever get a cube that isn't broken apart. I would not have purchased this item had I know this was so poorly designed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there dcoker275,
I see you are experiencing issues with your Samsung Refrigerator ice maker. I would love the opportunity to chat and see how we can help resolve this issue. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143163867. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Great and does what it needs to!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious enough for two, and it looks really good. The stainless steel is shiny but not annoyingly so. I’d recommend this fridge to anyone!
I would recommend this to a friend - Pros mentioned:Size, Space
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just re-did kitchen so needed to update appliances. New refrigerator fits perfectly and matches my new stove top microwave. Love the size. Love the space. Another great buy.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
So far, so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm weary of reviewing major appliances after having only had them for a month (and considering the issues Samsung has with compressors) however, for the cost, I don't think I could've made a better purchase at this price. So far, this is a no frills, though very well made refrigerator. At $1400, you won't get the see-through door or lower drawer freezer, which I don't understand the need for anyway. However, you will get substantial shelf space in the cooler/freezer and water/ice in the door, as intended. When plugged in, it started cooling right away, no issue there. We ran several cycles of water and ice through before consuming any, though there was still a slightly strange taste to both. Just needs more time, I guess. Like I said, it's worked well and hopefully will continue to.
I would recommend this to a friend

























