Customer Ratings & Reviews
- Model:
- RS27T5200SR
- |
- SKU:
- 6397576
Customer reviews
Rating 4.5 out of 5 stars with 4579 reviews
(4,579 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Overall performance
Rated 4 out of 5 stars
Samsung 27.4 Cu. Ft. Refridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the style of this fridge and it has worked well. No issues so far. I would only recommend it if someone didn't have a budget and wanted their fridge to look nice. Functionally, you could find a cheaper option if you don't care about the aesthetic.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there gxhid, I would like to congratulate you on your new Samsung Refrigerator. I appreciate your positive feedback on the modern look of the unit. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it works and looks beautiful in our kitchen. It isn't fingerprint resistant but a microfiber cloth buffs out any prints. I'm still shocked at how much this refrigerator can hold compared to the much older one we upgraded from.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Shelf adjustment
Rated 4 out of 5 stars
Samsung 27.4 cu ft side by side refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with item, however, did not notice at time of purchase that shelving is not adjustable and there is no cheese/cold cut drawer in top portion. Ice maker in door is a bonus, allowing more room in freezer compartment. Wife happy and now everyone is happy.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 4 out of 5 stars
Samsung or Whirlpool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was leaning towards staying with Whirlpool but we wanted to upgrade size-wize from 24 cu.ft. to 28 and the Samsung was a couple of hundred dollars cheaper. So far so good I'm impressed by performance and quality overall and the fridge does look pretty cool in black stainless steel.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Rated 4 out of 5 stars
Our new Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are pleased with this refrigerator/freezer. It's automatic, so we can't control the temperature, which is a bit problematic since any greens that you place too close to the walls seem to freeze. Other than that it is spacious and seems to be working well.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Very very roomy referigerator and freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very roomy, large racks for food containers storage both in the referigerator and freezer. Very easy to take out food containers and toss it in the fridge. Large shelves on the door to store large milk gallons and juice gallons. Cooling is as expected and great.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Great Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer - Good use of space with ice maker in door instead of inside the top of freezer. Fridge - large drawers, door storage, and consistent cooling even while fridge is quite full. No handles create a nice sleek look. Price was lower than comparable models. Highly recommended.
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Porter fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was exactly what i was wanting! Perfect size, love the no handles!
I would recommend this to a friend Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I just bought a new home and needed a affordable refrigerator so I got this one. It digital and keeps all my food at a great temperature. I love crushed ice so this is perfect... sometimes I forget to close the door and it makes a chin noise when I forget to close it..
I would recommend this to a friend- Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Samsung side by side Refrigerator stainless steel
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are very happy with our new Samsung side by side stainless steel no fingerprints refrigerator. We love the size and all of the compartments ice maker works great we have only had it a few months but so far we could not be happier!
I would recommend this to a friend Rated 5 out of 5 stars
Side by Side Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. This brand matched the other appliances in our kitchen. We couldn't pass this deal by. No streak or finger print marks.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Silent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I rarely ever hear any noise coming from the fridge even when it is making ice it’s still pretty soft. The shelves can definitely hold a lot. Loveeeeeee the black stainless steel!!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Dispenser light
Rated 2 out of 5 stars
It does its job.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine. It works. To be fair, it is the nicest that fits into the space in our new house, but it is not as nice as the Whirlpool at our old house. This one is cramped for interior space, makes random buzzing noises, and has no illumination in the water/ice dispenser. These are small items, and for the price difference with Whirlpool, should be there. Samsung customer service is terrible. I’ve called about the buzzing, and received no assistance. I’ll buy Samsung televisions, but stick with other brands for a fridge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We acknowledge your concerns about the buzzing noise your refrigerator is making. We would love to help you.
Please follow the link below to help with the noise coming from your unit and go down to "Buzzing and humming" for instructions. For further details, please watch the entire video.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150834247) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a clearance floor model I guess? But it was cheap and I love it, quick cool and freeze, water, ice maker, more roomy, certainly better than the poor quality Frigidaire I had.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great So Far
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, our Samsung fridge has done very well for us. Great storage capacity overall. The only thing that drives me a little nuts are the fingerprints, which are to be expected with a Stainless Steel finish. Overall great pick so far.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Love the design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great I love the design and can hold a lot of food. The design is perfect for my kitchen as it is right to an outside facing wall and my old fridge would freeze up. Now I can get ice and the water line is not freezing up.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
So far all's good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's no one single thing that I don't like about this fridge. So far all has been perfect. It's very spacious and sleek. I'll update this review if anything changes in the near future. Delivery and installation was done w/o any problem, on the promised date. Overall a great experience, as always.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice fridge for a value price runs quite looks great has a fingerprint coating which you can easily wipe clean plenty of space a well thought out appliance
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 3 out of 5 stars
Looks nice, but has some issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the perfect fridge, it has some quirks. Size is great, looks sleek. But as mentioned in the description it's 'fingerprint resistant' and not proof, so you'll be wiping it off every other day. (The black stainless steel version.) The seal for the ice dispenser isn't air tight, so a lot of freezer burn and ice crystals builds up on the dispenser, causing the lever to get stuck and it will perpetually create crushed ice instead of both crushed and whole ice. Have to take an ice pick (knife) to it almost every weak to clean it up. The glass shelves in the freezer side are a little too small for the shelf holder slots. I've had the shelf fall thru twice now just jangling around for a bag in the past 2 months. Luckily they haven't broken...
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Equinox, I see that you are experiencing some issues with your Samsung Refrigerator and understand how disappointing this can be. I would like to make sure that you have the best experience with your appliance. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1143257579. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Best of the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator, very big and stylish. I like this
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend

























