Customer Ratings & Reviews
- Model:
- RS27T5200SR
- SKU:
- 6397576
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:SpaceCons mentioned:Ice maker performance
Great Buy! You will enjoy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator it’s super big especially for a big family! Lots of space! There’s only one thing I don’t like and it’s that there is no light where the water comes out from but everything else is great! You won’t be dissatisfied!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Momof5, I would like to congratulate you on your new Samsung Refrigerator. I am so happy to hear you are loving the unit. As always, thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Design, Space
Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the new refrigerator with water dispenser and ice maker. It’s nice to have a choice between ice cubes and crushed ice at the push of a button. We replaced a very old refrigerator and are pleased with the extra room and modern design.
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Spacious Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The samsung line for Home Appliances have been amazing. The refrigerator has great space and the elegant look of the stainless steel is just the cherry on top.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Ice dispenser issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works but the ice dispenser gets clogged with built up snow from the ice maker. I now just pour the ice in a bowl as it can not properly shoot out ice at all. Annoying when guest are over and I have to explain this to them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Great,
We understand it is essential to have a working ice maker to prevent us from having to stock up on Ice for parties and special occasions you host at home. Let us help u with your ice maker.
In the event of a frozen ice bucket, some troubleshooting may be needed.
Ice bucket is stuck or has a block of ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001791/
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Ice does not dispense, see page 47. Icemaker bucket (Handle and care) on page 39.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
To better assist you with Samsung products and purchases, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145404644) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
My Delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that delivered and set up my fridge were very clean and professional and mindful of everything in my home. They took good care of the fridge and everything around it. Set up was quick and easy and had no problems. They came on time as scheduled and were kind. I would highly recommend the Best Buy delivery service. Very happy with my purchase. Thank you
I would recommend this to a friend- Pros mentioned:Design, Overall performance
Great side by side fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been working great. I wasnt sure if I would like the side by side but it has been working out well for us. I also like that there's no handles to work their way loose. Is a finger print magnet,. It every fridge we have owned has this problem.
I would recommend this to a friend - Pros mentioned:Overall performance
Another great Best Buy experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is performing as expected. the unit arrived undamaged, and was installed efficiently.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Samsung frigidaire
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good purchase, spacious, I like the design, it connects the water and it works perfectly
I would recommend this to a friend Very quite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am comparing this to my budget 16yr old fridge but this thing is quiet. Packing was good and damage free. It takes a while to pull all the surface protective plastic off. Reached temp in about an hour and had ice in about 4 hours. Very happy with this purchase.
I would recommend this to a friend- Pros mentioned:Design
Elegant Refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed to meet the needs of every household.
I would recommend this to a friend - Pros mentioned:Capacity, Space
Good to buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. It’s super useful. Especially for the freezer, large room for storage and it separate into levels which make it organized and easy to find things.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Looks good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goood looks. Seems to be functioning well right from the start. Roomy. Doesn’t have a cheese drawer ( had that in my last fridge) but it has two vegetable drawers.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Great Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very classy and goes well with my other black kitchen items. Very spacious. Little confusing on how to get the ice machine working but all in all it’s a wonderful refrigerator! I have the black stainless steel.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Ice maker performance
Ice maker issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks nice. I live the color of the black stainless. The issue I have is the icemaker. It produces ice fine but if you press the button to dispense it doesnt come out. When you open the door to remove the basket, ice has filled the entire exit tube. I have had the refrigerator for a couple months now and have had to do a total defrost to grt ice 3 times already and I am due to do it my 4th.
I would recommend this to a friendBrand response from Samsung
Posted .We understand the importance of the ice maker in every household, Ryan. Let's get the information you need to ensure the refrigerator ice maker dispenses ice smoothly.
The link below will help you address the ice bucket being stuck and the ice maker not dispensing ice. Please select the topic "Samsung ice maker is not making ice & Ice bucket is stuck or has a block of ice." check the hyperlinks and watch the video to learn more.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146464135) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Pros mentioned:Overall performance, Space
new refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks good and works well storage area is bigger *
I would recommend this to a friend - Pros mentioned:Design, Size
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very spacious, love that there are no handles. Style looks great and can’t beat it for the price. Recommend this to everyone that wants a different look in there kitchen. You’ll be very happy with it. Everyone that see’s it, loves it.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Great Product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great and the cooling features are great. Every shelf is very nicely positioned and there are lots of space through which we are able to put our ingredients put into it. Takes less space to fit in or the space actually required to fit in which we had envisioned.
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much room! The stainless steal black is beautiful to look at! Love the child lock options! I have a two year old who likes to play with buttons, even my two 7 year olds get curious about things and like push buttons.
I would recommend this to a friend Nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frig. The appliance is indeed of great quality, and it's a pleasure to see. The French doors are a fantastic feature, offering a modern look. It's also wonderful that fingerprints are barely visible, which maintains a clean appearance. Overall, the design and functionality seem well-considered for everyday use. The user's satisfaction is certainly understandable given these qualities.
I would recommend this to a friend- Pros mentioned:Design, Space
Very elegant!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It comes with a lot of space and it looks very elegant
I would recommend this to a friend