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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4579 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 4,579 reviews
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    very good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied from this fridge. Water is very tasty, beautiful and big.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would really give this refrigerator 3.5 stars. Aesthetically looks great and works well, but other aspects are a little off. The water spout is too far from where you press the cup for water- so basically, unless you have a wide brimmed cup, you’ll likely end up spilling water everywhere. Or you can do what I do, and press with your hand and hold the cup a little forward to get the water inside. Also, the ice function is messy. It comes out through a wide opening which makes the ice spill over the place. I find myself having to create a funnel with my hands to control the stream of ice. Overall, not enough issues for me to return or cause a big fuss about, but I just wish Samsung designed it a bit better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer chills quickly and maintains a consistent low temperature. Perfect for meats, frozen veggies, and bulk storage. It has plenty of space, even in the compact model I chose. I can now buy in bulk without worrying about space. Overall, I’m really happy with this purchase. It’s reliable, efficient, and does exactly what I need it to. If you’re looking for extra frozen storage for your household, I’d definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product. I bought this one because my old one went out and this model fit my space and my needs. I have been happy with the follow-up service so that I got the most out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great looking sleek fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much bigger than my old one, sleek look with no handles. The delivery appointment system isn’t the best, it will never take your first appointment. Word of advice confirm and re confirm appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are Very Pleased with our purchase! After much comparison between refrigerators as well as all of the local stores- this is the one that looked to be the best match for our family at the current time. No doubt we got the best refrigerator for the price range we had budgeted for. We have not run into even one issue. Delivery guys did a great job installing and removing our old fridge. No regrets for this purchase. The only thing that we miss, but is not an issue, is the light above the outside water and ice dispenser. Only because we are known to grab a glass of water even the house is dark. But we still prefer this one to any other one in the same price range. The quality is a step-above. Nothing about it feels cheap!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there NClayton, I congratulate you on your new Samsung Refrigerator. I notice you have a concern and would like to forward that to our design team for future products. Thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great! We all love it. It has plenty of room inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get it redelivered because the person who came to deliver it the first time, measured the width in the kitchen and said: won't fit,will hit the pantry wall, buy another one and was out the gate. Mind you, the slot to fit the fridge is 36inches and the pantry wall is an inch deeper than the fridge. On the second delivery, had absolutely no issues, delivery person came in and slid it in, and pulled it an inch outwards so that the fridge door doesn't hit the pantry wall . Problem solved. Now, I have this awesome looking refrigerator and which cost me almost half of what refrigerators like these cost and works really well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and great quality. It’s very large and beautiful from inside and out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    All good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator Looks good in my kitchen with all my matching samsung appliances. Only issue i have with this refrigerator is that the shelves are not adjustable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with my new Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung refrigerator at Best Buy and I am very happy with my purchase. It cools super well, is spacious and looks elegant in my kitchen. I love the color and design, it really adds a modern touch to the space. So far it has worked perfectly and it gives me a lot of peace of mind knowing that I have a good product at home. The delivery was fast and everything arrived in perfect condition, thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so in love and happy with my new fridge recommended 100%

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Dark stainless fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: interior space, color, quiet, ice storage in door, deep shelves. Con: any damage stands out more than on regular stainless, priced higher than regular stainless, narrow shelves. Verdict: Would buy again and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Lots of room. Very nice. Love the color and it has lots of room.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Works Great-Looks Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for a month or so and love it. As others have said it is LARGE. The Black Stainless Steel looks terrific and we have had no issue with fingerprints...Full Disclosure...No Kids. The ice maker and water dispenser that others have had problems with have been non existent for us. The guy at Best Buy told me that Samsung has addressed and corrected whatever the problem was and best we can tell that is the case. So far this has been a great buy and we are very happy with it. The only thing I do not like is the refridgerator will not go lower than 37 degrees and I would like it a little colder, but it's not a problem. Definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black stainless is still in!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Ice maker is smaller than some others but manages to keep up with a family of three. The finish matches GE black stainless perfectly unlike some other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the delivery. Love the refrigerator lots of space

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Needs a bigger storage bin for Ice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space in this refrigerator. Only issue I have is that the Ice Maker doesn't make much as the bin that holds the ice is relatively small for the size of the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Samsung sid-by-side review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would actually give it a 3.5. It's a good basic fridge. I like the size and the fridge function. The freezer is too cold even at the lowest setting. The ice maker/dispenser is way to slow and loud and there's no light at the dispenser.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator.

      Here is a link for troubleshooting steps for your freezer that is too cold; kindly click the embedded words.

      Samsung freezer is too cold.
      https://www.samsung.com/us/support/troubleshooting/TSG01109866/

      Here is a link for troubleshooting steps for your water dispenser that is slow to dispense water, kindly click the embedded words.

      Samsung refrigerator water dispenser issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147360243) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, lots of interior space in the compartments and shelves, also love the water/ice cube dispenser in the door. So far it’s been a perfect unit and is the match to all of our appliances

    I would recommend this to a friend