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Customer reviews

Rating 4.5 out of 5 stars with 1031 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase for its spaciousness, with many noting that it provides ample storage. The flex zone, showcase door, and convertible compartment are also well-received features. However, some customers have concerns about the reliability of the ice maker and the noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,031 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the multiple doors and space. The best feature is the flex zone to turn the bottom left side into a fridge or freezer. You can also connect to the WiFi to control different options .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Should have bought another brand

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this, look good BUT don’t let the appearance and cool lighting fools you. After three months the ice machine broke changed under warranty lasted another 2 months warrantied again then after a year same problem warranty didn’t cover it took them almost a mont to get the right parts spent another $300 for it to get fixed Will never buy a Samsung fridge again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience, Mccooleet. Samsung values your feedback. ^Jecca Samsung

  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Excellent Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and sleek product for the price. I like some of the features, like filtered water and ice. Cool settings with touch screen. Alarm when door is not closed in time. French door for easy access to the items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! The top half can hold large catering trays and the bottom is spacious enough for all our freezer needs. I also love having the flex zone. Haven't run our of room yet.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    So excited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the 2nd delivery, I received one in excellent shape. I'm so excited to used this fridge. If I'm dissatisfied with the product when I use it, I will update my opinion. The look of it alone is very nicely done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Fridge I've Ever Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 1st fridge I've ever purchased and I'm very pleased after nearly a year of ownership. The features allow for greater storage versatility and access for the little people without a step stool or chair to reach their favorites. Easy cleaning and Energy Saver features not to mention the Fast Chill feature which is beyond useful. Not at all remorseful that I opted for the no screen version for this style as it's still light-years beyond other brands without the screen and interior cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Love the features, hate the noise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is much louder than I would have expected. Love the features and especially the room for the groceries for this family of five.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Suits are family of 5 needs. Like the fact that the lower 1/2 can be used as a refrigerator or freezer. One thing I wish that the doors would open wider but not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the option that the bottom right can be set to a freezer or fridge. When measuring you’ll need a couple more inches with the doors opening of next to a wall.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that we have the flex space. We use the flex door (bottom right for kids drinks) it's so nice to have the extra space! Love the ice and water in door too. So far we are very happy with this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely get what you pay for with this refrigerator. It is not noisy at all. I read other reviews that said it was noisy and I can't hear it. I think it all depends on your house layout. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I always wanted to have side by side door as I don't like the drawer models. This one is great with flex-zone and upright freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this fridge! We keep drinks and deli meat on the bottom right and can control the temp! We get compliments all the time! Would highly recommend it for a sleek and good quality fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    A nice adjustment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a quick adjustment for us, we replaced our side by side with this one. Being able to open both doors to get or take out food is so handy. The " you forgot to close the door " bell is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Refrigerator ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the very best purchase I've made in just a long time! Both my wife and I are very pleased (understatement) with it. We've had friends and family over, and they just couldn't breathe, do to looking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flex zone is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the flex zone, tho tend to use it most as freezer. I find it tricky to find space to set casserole size items. As well as taller drinks like 2 liter soda bottles.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Samsung Flex door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious fridge that gives a an optional 3rd compartment to change into a fridge or freezer. We love this fridge! The French doors eliminate the bulky pullout freezers in most fridges today.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is an amazing appliance. The only complaint that I had was with Best Buys delivery and customer service. And I will save that for another review....but the product by itself is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great looking fridge, but a little tight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, looks great. Only thing is that the interior space is a little awkward in trying to fit all your food and such. But overall, we like it and it is easy on the eyes.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Great for small families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the refrigerator a month. Good for small family. Finger prints do show on door handles. Had to research to set the flex door to freezer.

    I would recommend this to a friend