Customer Ratings & Reviews
- Model:
- RF28K9380SR
- SKU:
- 4930900
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.6 out of 5 stars
Customers are saying
Customers commend the 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase for its spaciousness, with many noting that it provides ample storage. The flex zone, showcase door, and convertible compartment are also well-received features. However, some customers have concerns about the reliability of the ice maker and the noise it makes.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Expensive
Good fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive though. Overall good product, modern look, up to this point, no surprises...
I would recommend this to a friend Great look, very spacious interior
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is a beauty in the kitchen. Great look, very spacious interior and quite strong drawers. Dual purpose (freezer or cooler) in the bottom is very functional and convenient. So nice and so convenient, especially the right top quadrant, it has our milk, ice tea and juices. Plus the bottom right quad may convert to freezing, soft freeze and/or cover to a refrig.
I would recommend this to a friend- Pros mentioned:Flex zone
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge. We use the flex door as a fridge so we have plenty of space to keep everything organized.
I would recommend this to a friend Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with 4 doors, actually 5, makes it easy to navigate within the spacious area.
I would recommend this to a friend- Pros mentioned:Flex zone
Good refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has very nice upgraded features. I really enjoy the quick access door and the flex zone refrigerator space.
I would recommend this to a friend - Pros mentioned:Spacious
Love the refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the 5 doors. So much room inside. Happy we purchased
I would recommend this to a friend Fantastic Refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung French Door refrigerator with bottom freezer died.I loved that fridge but they didn’t make it any more. My home warranty paid for the 4-door flex. I LOVE IT! Best fridge ever!I Black stainless stays clean.Inside lightening great and flex part gives me lots of fridge room.(I have freezers). I love the show case! Makes it easy to get to items used often. Highly recommend! Detrick at Park Place Best Buy great to work with and delivery and setup top notch!
I would recommend this to a friend- Pros mentioned:Spacious
Awesome fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the sleek look and coloring of our new fridge! Very spacious and works great!
I would recommend this to a friend - Pros mentioned:Spacious
New side by side design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very spacious. It has many features that make it perfect for any home. I really like it
I would recommend this to a friend - Pros mentioned:Flex zone
Great Refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a working 16 year old refrigerator with this one. Great space. Love the Flex Zone. Great refrigerator so far....
I would recommend this to a friend - Pros mentioned:Showcase door
Great fridge for large family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Love how there are four doors and not your standard pull out freezer!
I would recommend this to a friend - Pros mentioned:Spacious
Nice Fridge!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!! Very happy, love it that it's spacious!
I would recommend this to a friend Good looking fridge that meets all the requirement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We chose the Samsung fridge for a couple of reasons. Highest on that list is the 10 year warranty on the compressor. Other items are the no fingerprint features of the black stainless finish abs the layout of the shelves. The downside is that the bottom part of the showcase door already has a mar showing. I’m hoping that it is simply the protective wrap that hasn’t been pulled off yet.
I would recommend this to a friend- Pros mentioned:Spacious
A best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful fridge. Lots of room with the correct nooks and crannies. Great color and fingerprint proof.
I would recommend this to a friend Great refrigerator with organized freezer storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like all the features of this unit as detailed in the Best Buy site. Samsung has created a great functional home refrigerator. Really appreciate the three storage areas in each freezer area. A top shelf and two enclosed storage drawers to keep all the freezer items organized. The refrigerator "show case" door is a great convenience over the standard refrigerator door. The amount of ice produced each day really take care of our family's needs.
I would recommend this to a friend- Cons mentioned:Ice maker
Good refrig!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the frig, except the only disappointment is that the water barely trickles out a and it takes forever to fill a small class and the ice machine makes only enough ice for about 2 glasses and then I have to wait hours for it to produce ice again. Everything else I really like about this refrigerator!
I would recommend this to a friendBrand response from Samsung
Posted .Hello Munchkin,
Thank you for reaching out. We appreciate you letting us know that you like some of the features of your Samsung refrigerator; however, it takes a long time to fill a small glass of water, and the ice machine does not make enough ice. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached are the links to the troubleshooting steps to try when your Samsung refrigerator has water dispenser and ice maker issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
The video link contains information about maintaining the ice maker of your refrigerator for reference.
https://www.youtube.com/watch?v=EsbHtpc1ak4
I've also included a link to our warranty page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/RF28K9380SG/AA
You may also reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144569575
-Angelica
- Pros mentioned:Spacious
love the finish on this refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Access to all compartments are user friendly. Works well and the drawers and shelves are roomy.
I would recommend this to a friend - Pros mentioned:Spacious
Awesome fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great. It is so nice. The sleek look makes any kitchen look good. Stylish and roomy.
I would recommend this to a friend - Pros mentioned:Flex zone
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Platinum cooling is giving this refrigerator nice look when you open the doors. Flex zone is most used in our house.
I would recommend this to a friend - Pros mentioned:Spacious
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this for about a month. Lots of space, love all the features and looks amazing.
I would recommend this to a friend