Customer Ratings & Reviews
- Model:
- RF28K9380SR
- SKU:
- 4930900
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.6 out of 5 stars
Customers are saying
Customers commend the 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase for its spaciousness, with many noting that it provides ample storage. The flex zone, showcase door, and convertible compartment are also well-received features. However, some customers have concerns about the reliability of the ice maker and the noise it makes.
This summary was generated by AI based on customer reviews.
Dream Fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my eye on this fridge for a few years and finally pulled the trigger to get it. I was not looking for the fancy wifi enabled ones, just a simple fridge. I Love how the bottom right section settings can be customized. My only drawback is the door shelves in the bottom sections hardly hold anything because they are so small. I can fit only 3 12oz cans in one shelf.
I would recommend this to a friend- Pros mentioned:Capacity
Love the fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The four sections work great....only use one of the lower areas as freezer gives us extra room to store everything
I would recommend this to a friend - Cons mentioned:Ice maker
disappointing ice maker from a high end fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge with plenty of bells and whistles but has the worst ice machine i have ever used on any fridge. we ended up buying a separate ice maker to put on the counter since its so bad. Enjoy the flex door becoming more fridge space but the ice maker and the shelving could be better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there pvdtimeout, I see that you are experiencing issues with your Samsung Refrigerator Ice Maker and know how frustrating that can be. I would like to offer some help to get your unit working properly. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143403102. We thank you for choosing Samsung in your families home. ^Brad
- Pros mentioned:Door design
Love this design.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 doors make this a great design. The show case feature makes the entire family happy and love using it.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is happy to hear that the design of this refrigerator is a great fit for your home. ^Lo
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has so much more space then my old fridge. I love it. It’s sleek. I can’t complain so far.
I would recommend this to a friend- Cons mentioned:Fingerprint resistance, Ice maker
Not Worth The Money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to organize the refrigerator with common things like milk, juice, etc. Worst ice maker ever! Freezes up, produces very low volume and ice runs out with just a few guests. If you use much ice, you'll need another supply. This if NOT a fingerprint resistant refrigerator. Actually, fingerprints are extremely visible. Simply not worth the money. Would not buy this again. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Stacey,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
and we do apologize for any trouble this may have caused you. To help you with your concerns let me share with you some links about your refrigerator ice maker and product features of your refrigerator so you have a guide on how to utilize it.
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
Ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Product Manual
https://downloadcenter.samsung.com/content/UM/201705/20170511145930225/DA68-03378H-01_MANUAL_USERS_EN.pdf
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144300783
^Ross
So SMALL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usable space in refrigerator is disappointing. Access door is really the only space to store TWO gallon choices (milk, OJ). There's no room for more in door. Door shelves are not adjustable & only the one will hold the gallon milk. Adjusting main shelves for tallness of extra gallon of milk leaves you with even less space. Left door with water/ice dispenser is laughable. I though my smaller jellies & condiments would fit but they do not. The drawers don't hold as much with the water filter taking up space between them. The main shelves are adjustable, but you do not gain any space. There's no place to defrost meat. The refrigerator is always full and I have no place to put away groceries after shopping. I have to go to market more often for fresh produce because there's no place to store it. We have a stand alone full freezer so space in this one is OK, but would not work alone. I have already spared one friend the agony of purchasing this refrigerator. I wish I had taken items to actually see if they'd fit before I bought it. Pay attention to reviews saying this refrigerator is small & has no space! I went from 25 cu ft to this 28 cu ft and lost a lot of space. We will not be taking this with us when we move!
No, I would not recommend this to a friendFantastic fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We converted the one portion of the fridge for meats and cheeses, instead of a freezer, such a great concept from Samsung!
I would recommend this to a friend- Pros mentioned:Door design
SAMSUNG 4 door Fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love the design of this Refrigerator. The door in a door is really nice.
I would recommend this to a friend GREAT Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful to look, easy to adjust settings. Very simple and understandable directions for set up and use. Simply Love IT!
I would recommend this to a friend- Pros mentioned:Flex zone
Beautiful look and spacious inside
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the option of switching one of the freezers to a cooler as needed. It saves space in the kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there, Tulip. Samsung is delighted to hear that you're enjoying this refrigerator. ^Lo
- Pros mentioned:Noise level
Fabulous design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I researched the Refrigerator thoroughly and so far absolutely thrilled with flex zone cooling and quietness. LOVE IT......
I would recommend this to a friend very satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works very well and the size of the storage is great. It's quiet and the water system is very good
I would recommend this to a friendGood fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive though. Overall good product, modern look, up to this point, no surprises...
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge really holds up to all the reviews, looks great works great easy to setup, I couldn't be happier with this purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
We love this fridge. . .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this refrigerator is exactly what we wanted, especially the flex box.
I would recommend this to a friend - Pros mentioned:Overall performance
It’s been great.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ability to use one side as a freezer or fridge. No complaints.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be happier with the new Samsung refrigerator I just bought. I will definitely recommend to friends and family
I would recommend this to a friend Good refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has very nice upgraded features. I really enjoy the quick access door and the flex zone refrigerator space.
I would recommend this to a friend- Pros mentioned:Flex zone
Best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The flex zone is very convenient for kids.
I would recommend this to a friendBrand response from Samsung
Posted .I couldn't agree more, LB562! The Flex Zone is a great added feature to this model. ^Jecca