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  • Front. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • Angle. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • Left. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • Alt View 1. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • Alt View 2. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • Alt View 3. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • Alt View 11. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • Alt View 12. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • Alt View 13. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • Alt View 14. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • Alt View 15. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • Alt View 16. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • Alt View 17. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • Alt View 18. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • Alt View 21. Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless steel.
  • A refrigerator designed for life - at the Best Buy Lab video 0 minutes 54 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless Steel

Model:
RF28K9380SR
SKU:
4930900
Highly rated by customers for:
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Customer reviews

Rating 4.5 out of 5 stars with 1031 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase for its spaciousness, with many noting that it provides ample storage. The flex zone, showcase door, and convertible compartment are also well-received features. However, some customers have concerns about the reliability of the ice maker and the noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,031 reviews

  • Good refrig!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frig, except the only disappointment is that the water barely trickles out a and it takes forever to fill a small class and the ice machine makes only enough ice for about 2 glasses and then I have to wait hours for it to produce ice again. Everything else I really like about this refrigerator!

    This review is from Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Black Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Munchkin,

      Thank you for reaching out. We appreciate you letting us know that you like some of the features of your Samsung refrigerator; however, it takes a long time to fill a small glass of water, and the ice machine does not make enough ice. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.

      Attached are the links to the troubleshooting steps to try when your Samsung refrigerator has water dispenser and ice maker issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      The video link contains information about maintaining the ice maker of your refrigerator for reference.
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      I've also included a link to our warranty page to learn more about the product's warranty coverage.
      https://www.samsung.com/us/support/service/warranty/RF28K9380SG/AA

      You may also reach out via our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144569575

      -Angelica Samsung

  • Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Platinum cooling is giving this refrigerator nice look when you open the doors. Flex zone is most used in our house.

    I would recommend this to a friend

  • Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for about a month. Lots of space, love all the features and looks amazing.

    This review is from Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great concept Loved it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the third cooler fridge, awesome fridge no complaints after 2-3 weeks of use. Recommended for 2 fridge owners.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Door design

    Good size refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4 doors and especially the one conversion section where can be used as a refrigerator or freezer.

    I would recommend this to a friend

  • Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrig! Quit !! plenty of room !! Beautiful!! Plus The service crew did a great job installing it

    I would recommend this to a friend

  • Perfect Fridge for Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge for my house. Its very modern and spacious. Has all the features you will ever need.

    I would recommend this to a friend

  • amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing will keep your food cold and your ice frozen. it also freezes ice really fast!

    I would recommend this to a friend

  • Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build. Super cold. Everything as advertised.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Nice but not fingerprint resistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be a great fridge but.... it is not fingerprint resistant!

    I would recommend this to a friend

  • Awesome refrigerator from Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box - refurbished item saving $700 and was a little bit leery that I might be getting someone else's problem but it turned out great. BestBuy did a great job with the refurbished and I got a great product at an awesome price. Side note, my whole kitchen is matching Samsung appliances and the dishwasher was also a BestBuy open box item that has worked very well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered quickly. Lower right section can be configured as freezer or refrigerator. Really nice product .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Nice features and good quality.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What of the better refrigerators that I have ever purchased in quality and performance.

    I would recommend this to a friend

  • Best fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge lots of space. The black stainless Steel is what we purchased highly recommend

    This review is from Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well so far. 3 compartments for refrigerator are great and 1 freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. Not used to the limited door space but adjusting well.

    I would recommend this to a friend
  • Pros mentioned:
    Flex zone

    Excellent use of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is everything I wanted. Love the flex zone and how easy it is to use..

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the French door freezers ! Also wipes very clean the finger prints on the stainless steel

    I would recommend this to a friend

  • Excellent design, quite spacious

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge just because the freezer had drawers! I didn't want a chest freezer so this was a happy compromise. I love everything about it, except the fingerprints! The door has a lip for you to place your hands to open, and it is made of a different material, which shows fingerprints REALLY bad. You have to wipe this down several times a day. Functionality, however, is fantastic.

    This review is from Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Black Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy to hear you're enjoying the refrigerator, Russodoc! Samsung is honored to be part of your home. ^Jecca Samsung

  • Just love this frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great refrigerator! Just love the led lighting and the spaciousness of the interior

    I would recommend this to a friend
Page 24, Showing 461-480 of 1,031 reviews
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