Customer Ratings & Reviews
- Model:
- RF28K9380SR
- SKU:
- 4930900
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.6 out of 5 stars
Customers are saying
Customers commend the 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase for its spaciousness, with many noting that it provides ample storage. The flex zone, showcase door, and convertible compartment are also well-received features. However, some customers have concerns about the reliability of the ice maker and the noise it makes.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this 4 door flex refrigerator, wonderful features and plenty of storage
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect and easy Sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sale process was smooth and delivery folks were the best I have had in a long time. Polite and Professional.
I would recommend this to a friend - Pros mentioned:Capacity
Great stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and worth refrigerator. Very durable lots of space. Excellent for kids
I would recommend this to a friend - Pros mentioned:Door design
Samsung - 27.8 Cu. Ft. 4-Door Flex French Door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Samsung Fridge. Great Product. Love the 4 doors and the FLEX option.
I would recommend this to a friend - Pros mentioned:Door design
Love my fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I go to the dridge to vet something, I can't help but to stop and stare at its beauty.
I would recommend this to a friend - Pros mentioned:Noise level
Love the fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love new refrigerator run so quietly and efficiently. Thank you Best Buy for quality..
I would recommend this to a friend - Pros mentioned:Door design
This refrigerator has everything I need and more!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! It has the door to open what I use most! Energy efficient!
I would recommend this to a friend Difficult to fit in tall items, fingerprints show
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the biggest disappointment is the lack of tall space. If you are a Costco shopper, this appliance is not for you. I thought it would not show fingerprints on the door; I was wrong. I must clean it daily. So far, the mechanics are fine. I hope it lasts longer than our last refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello janeen,
Thank you for reaching out. We appreciate you letting us know that your Samsung refrigerator lacks tall space and shows a fingerprint on the door. We apologize for the inconvenience this has caused you, especially since you have to clean it daily. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached is a link to the guide you can check for information about the tips for an organized Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00084845/
The link below contains information for a plan for keeping your refrigerator clean for reference.
https://www.samsung.com/us/support/answer/ANS00079481/
You may also reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144569448
-Angelica
- Pros mentioned:Door design
Good refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design where I can set more space for fridge rather than freezer space.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge - no complaints at all. Make sure you research the pricing before buying
I would recommend this to a friend Great Refrigator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the 4 doors and the choice of having more space for either freezer of fridge!
I would recommend this to a friend- Pros mentioned:Door design
Great looking fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design of this fridge. It's fancy and big enough for a big family use.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a big fan of Samsung products, but on the refrigerator the went a step above. Love my new fridge
I would recommend this to a friend - Pros mentioned:Door design
Great fridge with both option of conversion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with both option of conversion with flex option and show case fridge stands out.
I would recommend this to a friend LOVE!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 4 doors and pocket handles. Helps keep the front clean
I would recommend this to a friendBrand response from Samsung
Posted .It's wonderful to hear that you've found the perfect fridge for you. Thank you for choosing Samsung. ^Lo
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great space! doors open easy better than what i expected
I would recommend this to a friendLooks Beautiful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking refrigerator. I love all the options you get for different food items.
I would recommend this to a friendGreat Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the flex zone feature as it allows you to convert fridge to freezer.
I would recommend this to a friendAnthony Joseph
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony Joseph was the most pleasant salesman I have ever had the pleasure of working with when bought our refrigerator. He was so helpful and if he didn't know the answer to our questions, he went and found out. I look forward to working with him again sometime in the future. And we are very happy with our refrigerator too!.
I would recommend this to a friendSamsung vs LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our not even 5 year old LG crapped out on us, but I miss the layout and the middle drawer. I also like the ice maker layout better on the LG. The handles on this Samsung are a bit odd as they are inlaid into the door and I find myself reaching for the normal handle. Just stuff I guess I’ll have to get used to.
I would recommend this to a friend