Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $3,419.99

Customer reviews

Rating 4.5 out of 5 stars with 1031 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase for its spaciousness, with many noting that it provides ample storage. The flex zone, showcase door, and convertible compartment are also well-received features. However, some customers have concerns about the reliability of the ice maker and the noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,031 reviews
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this refrigerator is very large it is truly amazing. Since putting it in we have had nothing but complements every time someone walks into our place. The LED lights and the flexzone add another level of usefulness. If you have the space, I would definitely recommend it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks beautiful, but not efficiently designed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking refrigerator. However, I am used to the efficiently designed 4 door Samsung (with a drawer and no FlexZone) and this is a big step down. The lack of exterior handles takes away from interior space and the small drawers in the bottom 2 sections will not hold larger frozen items. Also, the 'door open' alarm only seems to work once in a while and with 8 children that is not often enough. The door flap also gets caught at least once a day not allowing the door to close properly without banging first on the alternate door. The water and ice dispenser function nicely. This design was thoughtful, but not useful for me at all. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Your reference number is 1144660872.

      -Noraina Samsung

  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Did not need not want another computer screen on the refrigerator. This had the features we wanted (easy for kids to reach their items, had built in water and ice) and looks good. Only had for a short time but do not have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this fridge for a month but so far we are loving it! We are enjoying the versatility of this fridge. The left door with the ice maker has some odd sized storage but since it boasts so many other storage options this isn't that big of a deal for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the look, needs a little more functionality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I really don't like the freezer on the bottom where everything gets dumped in the bottom drawer. although it is great it is pretty awkward that you want fit a carafe of oj standing up you have to lay it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King of Refrigerators!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the options this fridge provides! I have more room in the freezer than before. Not sure how I survived without a beverage cooler before! Highly recommended to people needing a large refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a new fridge with a lot of space. Quality is OK. Got scratch marks on the water dispenser when some of the glasses touched it. Poor quality there.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello HouseOwnerHilliard,

      Thank you for reaching out. We appreciate you informing us that your Samsung refrigerator has a lot of space and the quality is okay; however, the water dispenser got scratched when some glasses touched it. We apologize for the inconvenience this may have caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.

      Here is a link to the user manual. See pages 55-62 for information about maintaining your Samsung refrigerator for reference.
      https://downloadcenter.samsung.com/content/UM/201904/20190416171610412/T-TYPE_RF9000K_DA68-03378A-06_EN_MES_CFR.pdf

      You may also check the video link below about cleaning your appliance.
      https://www.youtube.com/watch?v=Gw_NOk1rLAY

      I've also included a link to our Warranty Page to learn more about your Samsung refrigerator's warranty coverage.
      https://www.samsung.com/us/support/service/warranty/RF28K9380SR/AA

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your Reference Ticket Number: 1144788621

      Thank you, and stay safe!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Looks and works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator after replacing an LG that stopped working after 3 years and could not be fixed. We especially like the double doors on both the refrigerator on top and the freezer on the bottom. It really helps food organization.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everyone is drawn to this fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking fridge. The kids have not problems opening the front door and accessing their drinks. I find it hard to find a spot for all the things I would usually put in a drawer but I still really like the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and look

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but good things to say about this fridge so far. We've had it for about a month. The lighting inside is great, we like the flex option, the controls are easy to use, and set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing this fridge is missing is the touch screen and the internal camera, I honestly don't need another touchscreen in my house so this fridge is perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to reach in and get milk or other items out without opening the whole door is really nice. And being able to use one half of the bottom as a freezer or refrigerator is a nice option. The black stainless steel is gorgeous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly into it's spot. It cools things very quickly. The 2nd door on the right side is just perfect to get my coffee going every morning.bwe tried the turbo cool feature and it worked exactly as we tought and cooled a few cans of soda.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning Looks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks great and does a great job of keeping everything inside cold. The black stainless finish shows no finger prints and can be wiped down with a sponge for easy cleaning. The ice maker has a large capacity and never runs out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Showcase door and flex zone are great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of flexible use space in this refrigerator. Very bright inside. Smooth rolling drawers are a nice bonus. Wish the left upper door shelves were more usable... It barely fits small bottles of hot sauce and condiment packs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and functional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an LG that suffered the infamous compressor failure. Too new to give a durability level. It is a beautifully crafted and designed unit for a 36" x 72" opening. So far. So good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello bmromer! We are so glad you like it! Thanks for taking the time to leave us such positive feedback. ^Lena Samsung

  • Rated 5 out of 5 stars

    Great! Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had good experiences with our other Samsung major appliances such as a washer, dryer and a 75 inch TV so we had no doubt that this was going to be an excellent product. We are very happy with it. Excellent quality and very well made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator samsung 27.8 cu. ft

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are just learning all the great features of this refrigerator however what we have discovered is the freshness it keeps our farm products and allows us to buy for the week instead of daily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile and practical

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that the surface scratches too easy. Be careful with your magnets!! The options on this fridge are awesome, we use the the lower door for the kids fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is the product beautiful it has different settings that you can control temperatures throughout the refrigerator and wine rack built into the refrigerator is such an awesome concept I would highly recommend this refrigerator

    I would recommend this to a friend
Sponsored