Customer Ratings & Reviews
- Model:
- RF28K9380SR
- SKU:
- 4930900
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.6 out of 5 stars
Customers are saying
Customers commend the 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase for its spaciousness, with many noting that it provides ample storage. The flex zone, showcase door, and convertible compartment are also well-received features. However, some customers have concerns about the reliability of the ice maker and the noise it makes.
This summary was generated by AI based on customer reviews.
Great flex option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The flexing 4th door is great. 90% usage as a freezer but you never know when you need that 4th door to be a fridge. Great and innovative.
I would recommend this to a friendI love this fridge!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great. It looks really nice in my new kitchen, it recieves tons of compliments, and flex compartment is great for parties.
I would recommend this to a friendSamsung Split Door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great design to get to the things you need the most without opening the entire refrigerator section. Shelf layout very useful and flexible.
I would recommend this to a friendGood product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Functioning perfectly as designed. Beautiful and elegant. Delivered on time as scheduled.
I would recommend this to a friendSAMSUNG 27.8 REFRIGERATOR
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THIS REFRIGERATOR, LOOK GOOD, IF YOU LOOK AT IT YOU WILL LOVE IT.
I would recommend this to a friendGreat Flex Option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design and great flex options. Metal cooling system and double door. We both love this fridge. This is the best purchase we ever made.
I would recommend this to a friendFit well with my house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this refrigerator because it looks elegant, simple and it has what I am looking for.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there, Jeepman. We are excited to hear that this refrigerator has been a beautiful addition to your home. Thank you for choosing Samsung. ^Lo
Phenomenal amount of storage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The amount of storage is great. I like the fact that you have control on the amount of freezer space.
I would recommend this to a friendGreat!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High technology refrigerator!!!!! Nice looking as well!!!!! I owned this two years already!!!
I would recommend this to a friend4 Door Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this frig with 4 doors. You can adjust the temp on the bottom door for frig or freezer.
I would recommend this to a friend- Cons mentioned:Ice maker
Ice Maker is Horrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I have bought this product, the ice maker freezes up and ceases to function at least once a month. I'm constantly scraping ice out of the unit and this is completely unacceptable for a 3,000 dollar refrigerator. I've been a long time Samsung supporter and typically buy their products with confidence. This product is a big let down. After research on the issue, I see that this is a widely known issue. This was not mentioned to me by Best Buy when purchasing this and I am upset with Samsung for not addressing this issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, DougJ. I understand your frustration and would love to discuss this matter further to see what we can do to turn your experience around. Please reach out to us via any of the following outlets and reference ticket number 1139466044.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398).
We look forward to hearing from you. ^Lo
Would have been nice but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought open box. When it arrived, it had internal damage, so I returned it. It’s a super nice refrigerator though.
I would recommend this to a friendPlenty of room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this item for a few weeks but no issues. The freezer is so much bigger than expected.
I would recommend this to a friendBrand response from Samsung
Posted .Sometimes bigger is better! We're glad to know you're happy Teri! ^Jecca
lots of room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lots of room and nice feature to change part of the freezer to a refrigerator
I would recommend this to a friendGreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome storage. Like the front access door. Like the ability to change on side of the bottom to freezer or fridge
I would recommend this to a friendLove the flexibility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesome to have a larger refrigerator. In the summer months I will enjoy the extra room for all the fresh fruits & veggies.
I would recommend this to a friendLove the fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The four sections work great....only use one of the lower areas as freezer gives us extra room to store everything
I would recommend this to a friendVery cool fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for those that need more fridge space. Bottom right spot is just for the kids stuff and they love it.
I would recommend this to a friendBrand response from Samsung
Posted .Having a refrigerator that meets the needs of all family members is important. Thank you for making the Samsung family a part of your family. ^Lo
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just love it !it is big and wide , like the advantage of shifting from fridge to freezer for the bottom part of the fridge
I would recommend this to a friendvery easy to use and spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and love the different features and the multiple rooms and modes of operation
I would recommend this to a friend