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Customer Ratings & Reviews

Your price for this item is $3,419.99

Customer reviews

Rating 4.5 out of 5 stars with 1031 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase for its spaciousness, with many noting that it provides ample storage. The flex zone, showcase door, and convertible compartment are also well-received features. However, some customers have concerns about the reliability of the ice maker and the noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,031 reviews
  • Rated 5 out of 5 stars

    Great flex option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flexing 4th door is great. 90% usage as a freezer but you never know when you need that 4th door to be a fridge. Great and innovative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this fridge!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. It looks really nice in my new kitchen, it recieves tons of compliments, and flex compartment is great for parties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Split Door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design to get to the things you need the most without opening the entire refrigerator section. Shelf layout very useful and flexible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Functioning perfectly as designed. Beautiful and elegant. Delivered on time as scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG 27.8 REFRIGERATOR

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS REFRIGERATOR, LOOK GOOD, IF YOU LOOK AT IT YOU WILL LOVE IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Flex Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and great flex options. Metal cooling system and double door. We both love this fridge. This is the best purchase we ever made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit well with my house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator because it looks elegant, simple and it has what I am looking for.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Jeepman. We are excited to hear that this refrigerator has been a beautiful addition to your home. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Phenomenal amount of storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of storage is great. I like the fact that you have control on the amount of freezer space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High technology refrigerator!!!!! Nice looking as well!!!!! I owned this two years already!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Door Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this frig with 4 doors. You can adjust the temp on the bottom door for frig or freezer.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Ice Maker is Horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have bought this product, the ice maker freezes up and ceases to function at least once a month. I'm constantly scraping ice out of the unit and this is completely unacceptable for a 3,000 dollar refrigerator. I've been a long time Samsung supporter and typically buy their products with confidence. This product is a big let down. After research on the issue, I see that this is a widely known issue. This was not mentioned to me by Best Buy when purchasing this and I am upset with Samsung for not addressing this issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, DougJ. I understand your frustration and would love to discuss this matter further to see what we can do to turn your experience around. Please reach out to us via any of the following outlets and reference ticket number 1139466044.
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398).
      We look forward to hearing from you. ^Lo Samsung

  • Rated 5 out of 5 stars

    Would have been nice but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought open box. When it arrived, it had internal damage, so I returned it. It’s a super nice refrigerator though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plenty of room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this item for a few weeks but no issues. The freezer is so much bigger than expected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sometimes bigger is better! We're glad to know you're happy Teri! ^Jecca Samsung

  • Rated 4 out of 5 stars

    lots of room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of room and nice feature to change part of the freezer to a refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome storage. Like the front access door. Like the ability to change on side of the bottom to freezer or fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome to have a larger refrigerator. In the summer months I will enjoy the extra room for all the fresh fruits & veggies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The four sections work great....only use one of the lower areas as freezer gives us extra room to store everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for those that need more fridge space. Bottom right spot is just for the kids stuff and they love it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Having a refrigerator that meets the needs of all family members is important. Thank you for making the Samsung family a part of your family. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it !it is big and wide , like the advantage of shifting from fridge to freezer for the bottom part of the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very easy to use and spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and love the different features and the multiple rooms and modes of operation

    I would recommend this to a friend