Customer Ratings & Reviews
- Model:
- RF28K9380SR
- |
- SKU:
- 4930900
Customer reviews
Rating 4.5 out of 5 stars with 1031 reviews
(1,031 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Design3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers commend the 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase for its spaciousness, with many noting that it provides ample storage. The flex zone, showcase door, and convertible compartment are also well-received features. However, some customers have concerns about the reliability of the ice maker and the noise it makes.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Addition for House
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Fridge is awesome and the flex feature is most that we liked.
I would recommend this to a friend- Cons mentioned:Fingerprint resistant
Rated 2 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge shows fingerprints terribly and there is not enough room for tall items and very little door space.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Erin,
Thank you for giving us honest feedback about the design of the refrigerator. We appreciate your feedback, and it can help us to improve our Samsung products.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144380255
^Rainly
Rated 5 out of 5 stars
we love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a good size for a big family and love the 4 doors
This review is from Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 2 out of 5 stars
Do not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this unit for less than one year and have now had to get the ice maker repaired 4 times. It is not worth the money!
This review is from Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, RKNIC. I certainly understand your frustration regarding this matter. If you experience this again, please reach out to us via any of the following options and reference ticket number 1139703114.
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398).
Thank you for choosing Samsung. ^Lo
Rated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product Great investment Happy wife and kids
I would recommend this to a friendRated 5 out of 5 stars
Great fridge space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for big families and organization is awesome
This review is from Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hey Santana. Great choice! I’m pleased to see that the unit has the space you needed. Also, I want you to know that if you ever have any questions or needs assistance, you have our support at your fingertips. Just reach out to us available via 1-Facebook Messenger: http://m.me/samsungsupport 2-Twitter: https://bit.ly/2pTYDc7 3-LiveChat or Email: https://bit.ly/2z9FXFrt or by calling 1-800- Samsung. ^Gaby
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great refrigerator, I recommend to my friends
I would recommend this to a friendRated 3 out of 5 stars
Average speaker for an above average price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker has better sound than my tv, but I still have to turn up the sound to a higher decibel than I expected to need. I thought the voices would be easier to hear with the addition of a speaker. For a $500 speaker, I expected a better sound quality.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator ,good service ,fashion and fast delivery
This review is from Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very convenient, I like it very much
I would recommend this to a friendRated 5 out of 5 stars
Beautiful Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful product. It is the centerpiece of our kitchen.
This review is from Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works very well. The door in door is handy.
This review is from Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best fridge I ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very silent,finger print resistant,very organized look
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT,PRODUCT, VERY HAPPY, SUPER BRAND........
I would recommend this to a friendRated 5 out of 5 stars
Amazing refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator with extra door to keep food cold.
I would recommend this to a friendRated 5 out of 5 stars
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking fridge but shows every finger print.
I would recommend this to a friendRated 5 out of 5 stars
loved it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Item, The Greatest Item. Believe Me.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Lots of room. Love the duel freezer.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of my best Home Appliances purchases at Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This french door refrigerator far exceeded our expectations.
I would recommend this to a friend


















