Customer Ratings & Reviews
- Model:
- RF28K9380SR
- SKU:
- 4930900
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.6 out of 5 stars
Customers are saying
Customers commend the 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase for its spaciousness, with many noting that it provides ample storage. The flex zone, showcase door, and convertible compartment are also well-received features. However, some customers have concerns about the reliability of the ice maker and the noise it makes.
This summary was generated by AI based on customer reviews.
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge 2 months and still haven’t any problems
I would recommend this to a friendGreat refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace a 11 year old LG and couldn’t be happier!
I would recommend this to a friend- Cons mentioned:Ice maker
Would not Buy: Ice Maker Class Action Lawsuit
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy a Samsung refrigerator, just google Samsung Ice maker, there is a Class Action Lawsuit. I paid over $3000 for this fridge, the ice make started frosting up the 3rd month I owned it. I lived with defrosting it ever couple weeks for 9 months, I finally got them to came out and replaced the ice maker. Now the replacement ice maker has gone out. Dealing with Samsung Customer Service to replace, and not getting anywhere. Stay clear of Samsung Appliances.
No, I would not recommend this to a friend - Cons mentioned:Fingerprint resistance
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge shows fingerprints terribly and there is not enough room for tall items and very little door space.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Erin,
Thank you for giving us honest feedback about the design of the refrigerator. We appreciate your feedback, and it can help us to improve our Samsung products.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144380255
^Rainly
we love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a good size for a big family and love the 4 doors
I would recommend this to a friendGreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product Great investment Happy wife and kids
I would recommend this to a friendDo not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this unit for less than one year and have now had to get the ice maker repaired 4 times. It is not worth the money!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, RKNIC. I certainly understand your frustration regarding this matter. If you experience this again, please reach out to us via any of the following options and reference ticket number 1139703114.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398).
Thank you for choosing Samsung. ^Lo
Great fridge space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for big families and organization is awesome
I would recommend this to a friendBrand response from Samsung
Posted .Hey Santana. Great choice! I’m pleased to see that the unit has the space you needed. Also, I want you to know that if you ever have any questions or needs assistance, you have our support at your fingertips. Just reach out to us available via 1-Facebook Messenger: http://m.me/samsungsupport 2-Twitter: https://bit.ly/2pTYDc7 3-LiveChat or Email: https://bit.ly/2z9FXFrt or by calling 1-800- Samsung. ^Gaby
Average speaker for an above average price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker has better sound than my tv, but I still have to turn up the sound to a higher decibel than I expected to need. I thought the voices would be easier to hear with the addition of a speaker. For a $500 speaker, I expected a better sound quality.
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator ,good service ,fashion and fast delivery
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very convenient, I like it very much
I would recommend this to a friendBeautiful Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful product. It is the centerpiece of our kitchen.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works very well. The door in door is handy.
I would recommend this to a friendExcellent Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of my best Home Appliances purchases at Best Buy
I would recommend this to a friendGreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This french door refrigerator far exceeded our expectations.
I would recommend this to a friendEXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT,PRODUCT, VERY HAPPY, SUPER BRAND........
I would recommend this to a friendGreat Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like everything, except wish the doors opened a little more
I would recommend this to a friendGreat Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Refrigerator. Very neat looking and easy to use.
I would recommend this to a friendBeautiful refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many features. Everything is so convenient to use.
I would recommend this to a friendVery quiet - Nice addition to our kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase. I would buy it again.
I would recommend this to a friend