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Customer Ratings & Reviews

Your price for this item is $1,099.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.5 out of 5 stars with 2679 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 2.9 out of 5 stars

  • Design

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the spacious interior, the convenient middle drawer, and the sleek design of the 27.8 Cu. Ft. 4-Door French Door Refrigerator. Many customers particularly love the black stainless finish and the fingerprint-resistant exterior. However, some customers have expressed concerns about the slow ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,678 reviews
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Great Family Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a family with kids a strong sturdy fridge was needed and this Samsung does a great job. The French doors and food showcase is great for preventing constant opening and closing and temperature fluctuations. The flex drawer is great for holding drinks and even fits a pizza box if you need it to. The filter lasts 6 months even with heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the quick access door. Drawer saved us at thanksgiving. Great option cause you can change the temp to hold a variety of dishes or groceries, platters, cakes. Great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Lg vs Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man it was a tough choice between the makers however when I opened the door to this black stainless steel and saw the design, the decision was made. Samsung has stepped it up and on top of that offered more of a deal to get the full package/set (cooktop, dishwasher, etc.). I’m happy with this product... the only thing that I didn’t like was the water and ice dispenser because it really slow compared to LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge. We love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge on the inside. Amazing how many items I can put in here and now actually be able to see them. Nothing gets buried behind. Love the drawer for the cheeses and meats also.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking refrigerator. Tons of space and exactly what we were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and very efficient in keeping diverse groups of food fresh and safe. Great to have a water filter, and the water dispenser, would have added the ice dispenser but haven't had too much luck with that function lately (maybe operator error?). still its 5/5 for me. Overall great purchase and more than satisfied with the performance so far (4 years)

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    It has some nice features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this fridge. The flexibility of the drawer with adjustable temperatures is great--we mostly use it for cold drinks. The right side double door is pretty cool--easy access for frequently used items. And the freezer has PLENTY of space. Important, because I can fill up a freezer pretty quickly. If I had a complaint, it would be the door space taken up by the ice maker, but we have worked around it. Great fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room in this fridge for our family. The door shelf is great for easy grab and my kids love the 2nd fridge drawer, we keep all their snacks in there so it is easy to access for them. Freezer is a good size too! Only downside is it’s difficult to clean the shelves and glass if you need to remove them—had to watch video tutorials to figure it out.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Convenient to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had a "Wide-by-Side" (a side-by-side with a bigger top refrigerator and wider bottom freezer area) that was difficult to find items in. This refrigerator is much more convenient to find items in. it is also easier to initially fit them in as well. My only complaint is with the ice maker. It worked for a month and now has stopped so I will have to get it looked at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product - love the black ss.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the bells and whistles that function well. Has large storage areas. The ability to control temperatures for various items is handy.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Great use of space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 12 year old Maytag. Great use of interior shelf space, easy cleaning and adjustable shelves. Showcase door was a selling point for us, all beverages excessable without opening refrigerator. Very quiet while making ice, love having two separate baskets for frozen items. Has a separate drawer for deli meats, cheese, etc with adjustable temperature setting. Would highly recommend for anyone needing flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Spacious

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how spacious it is. The design is awesome and fits perfect into my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Black stainless, Spacious

    Rated 4 out of 5 stars

    Great roomy frig.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new black stainless steel. It is easy to keep clean and has a lot of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of 4 drawer/door refrigerators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Particularly like the bright lights inside the refrigerator. Does the job very well of keeping food fresh and chilled per our setup for each compartment. Particularly like the right door for quick access to often used items I put in the door as well as how it keeps the infiltration of room temperature air to a minimum to save on cooling costs. The black stainless steel front panels are easy to keep free of finger prints, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Ice maker failure

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear hissing sound inside the unit some time. I guess part of the operation. Ice maker failed to work in 2.5 yrs, had to spend hours to troubleshoot on defrosting. Should have included the short-cut key combination in the manual. Had to buy this as an earlier one failed in refrigeration.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Overall good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks great, it is very quiet, and keeps things cold. I like how it shows you the actual temperature inside on the door. Only small concern was when we had a power outage. The power was off for about 2 hours and the fridge was never opened. When the power came back on, the temperatures were surprisingly high. I guess I thought it would stay colder longer. It does have the power cool feature that got the temps back down quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best refrigerator I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this model for our new house. So glad we did. It's not only beautiful, it's extremely functional with lots of room! Only complaint is that the compressor is sometimes a little louder than I'd like (ticking sound). It's only an issue because we have a big open floor plan with wood floors and the sound carries to the family room sitting area. May not be an issue in other setups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large refrigerator with different compartments for different temperatures. Mid drawer great for drinks or meats. Double door allows you to gain access to milk quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Great look and lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. The door-in-door option is a great place to store items we frequently use and was really easy to get used to. I love the Flexzone drawer for keeping healthy snacks for the kiddos. It is so easily accessible and easy to keep organized. The water/ice options are easy to use and it is high and deep enough to refill plastic water bottles and easily fill the sports water jugs. I also love the look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mostly a terrific fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is a great refrigerator. It is actually a replacement for the same Samsung we previously owned. That one appeared to have cooling issues that could not be fixed. Because of the Best Buy protection plan, it was replaced with this newer model. I could have chosen a different brand, but I really like the Samsung features. Although this one is a tad smaller inside than the first one (a change I wish did not have to be made), I still love this model. The easy-access door is great, as is the middle drawer. They changed the ice and water dispenser to separate buttons instead of layered "levers". This is much more user friendly. It still has the shelf that pushes back so taller items will fit, but it now has two sections instead of three, making the shelf a bit more stable. One thing I do not like is the smaller racks on the inside of the dispensing door. At least one is virtually useless. Even with that, I would still choose this fridge again. I like a few bells and whistles, but I simply have zero desire for some of the hi tech choices they are loading into refrigerators these days. I have a couple of home computers and tv's, so I don't need that in my fridge. And, I'd feel really stupid knocking on my fridge door to see who is home. One last thing ... a shameless plug for the Best Buy protection plan. I wouldn't even consider purchasing a large appliance (or even a small one) without it. It is worth every dime, and Best Buy will back it up. I have a brand new fridge in my kitchen to prove it.

    I would recommend this to a friend