Customer Ratings & Reviews
- Model:
- RF28JBEDBSG
- |
- SKU:
- 4278201
Customer reviews
Rating 4.5 out of 5 stars with 2679 reviews
(2,679 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality2.9
Rating 2.9 out of 5 stars
- Design3.3
Rating 3.3 out of 5 stars
Customers are saying
Customers are delighted by the spacious interior, the convenient middle drawer, and the sleek design of the 27.8 Cu. Ft. 4-Door French Door Refrigerator. Many customers particularly love the black stainless finish and the fingerprint-resistant exterior. However, some customers have expressed concerns about the slow ice maker and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the refrigerator. It looks great, works great, has plenty of room for everything and no fingerprints/smudges on exterior. This is one of the better refrigerators we have purchase.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent refrigerator. The door in door feature is something that we didn't know if we'd really use, but actually is quite nice. Also the flex door is a nice feature - currently using for bottled drinks and cheese items. Ice output is not as much as we have had in the past, but many new refrigerators are now that way. Lighting and shelving is pretty nice inside. Shelving on door where ice dispenser is located is smaller than previous units. Quiet unit. We were choosing between this and comparable LG, and selected this one as we thought it looked a bit nicer inside and better constructed inside. Would definitely recommend.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our kitchen. Great design and love the pull out drawer. Excellent interior lighting and digital display. Very quite and a top performer. Best Buy had the lowest price.
I would recommend this to a friend Rated 5 out of 5 stars
The best refrigerator for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The black stainless steel is attractive and does not show the finger prints like our other stainless items. The design on the inside allows for more storage that is more accessible.
I would recommend this to a friendRated 5 out of 5 stars
love this frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for name and door feature, opens to beverage storage without opening full door . Ending up loving all the features,LED lighting is great, black stainless resists fingerprints
I would recommend this to a friend- Pros mentioned:Middle drawer
Rated 5 out of 5 stars
Fantastic refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great refrigerator. Very roomy. Love the additional door that opens to your frequently accessed items. Very convenient adjustable shelves. Absolutely happy with this purchase.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this Samsung refrigerator for two weeks now so far so good. Got more drawers to put extra stuff on it. Has stainless steel inside to keep cold temperature.
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Amazing, love the extra door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the extra door to be able to get daily items without opening the fridge door. All the extra space is nice, plenty of space for all items and to keep it organized.
This review is from Samsung - 27.8 Cu. Ft. 4-Door French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge. There is so much room to store everything we need and the bright lights inside make it easy to see everything we have. Lots of storage!
I would recommend this to a friendBrand response from Samsung
Posted .I also love how roomy this refrigerator is, Sarbear426! We're so thrilled that you're happy with it. ^Jecca
- Pros mentioned:Middle drawer
Rated 5 out of 5 stars
love this fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this fridge. There is lots of room and I love the showcase door and the "wine" drawer. The only thing I wish it had was a third drawer for meat /cheese inside the fridge.
I would recommend this to a friend - Pros mentioned:Black stainless
Rated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best fridge on the market the black stainless is awesome and it has a yon of room highly highly recommend it
I would recommend this to a friend - Pros mentioned:Spacious
Rated 4 out of 5 stars
nice frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice frig, lots of room, easy slide drawers, The extra refrigerator door is rather gimmicky, don’t know that I would purchase that again
This review is from Samsung - 27.8 Cu. Ft. 4-Door French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water
I would recommend this to a friendBrand response from Samsung
Posted .Glad that you like your unit, avb! Having all that space does come in handy. Thank you for choosing Samsung as part of your household. ^SuSu
- Pros mentioned:Black stainless
Rated 4 out of 5 stars
Great for no fingerprints!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far but set up is a bit different to organize in comparison to old side by side. Love black stainless color, bright lighting and door in a door feature.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Ice dispenser was fussy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great refrigerator except the ice maker would sometimes get stuck or dispense slowly.
I would recommend this to a friend - Pros mentioned:Middle drawer
Rated 5 out of 5 stars
Great Refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung refrigerator! Everyone comments on how cool the middle drawer is. We use it for all our cold beverages. Overall we are extremely pleased with our purchase.
This review is from Samsung - 27.8 Cu. Ft. 4-Door French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water
I would recommend this to a friend - Cons mentioned:Ice maker, Price
Rated 1 out of 5 stars
Ice Maker Problem Ruins Otherwise Great Fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this model for almost two years now. Shortly after buying it, I noticed that the ice maker would occasionally freeze up and ice would be stuck. This caused it to stop making ice and ice would build up toward the back of the ice maker. At first I thought it was a problem with people leaving open the door, but eventually I got so frustrated at having to clean it out every 2-3 weeks that I looked it up online. This is a continuing problem in this and other Samsung models, and they have done next to nothing to fix it. I bought this model because of its amazing features, and now I have to spend about 30-45 minutes every 2-3 weeks trying to fix the stupid ice maker. A $3,000 fridge should not require constant efforts to fix it. I recently learned there is a class action lawsuit against Samsung for this problem, so if you have a similar issue, look it up and join in.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great family refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new Samsung refrigerator delights the entire family. The outer door on the right side makes accessing beverages and other staples quick and easy. The top drawer has four adjustable temperature settings and is great for parties because you can store prepared platters easily. The lighting inside makes it very easy to spot what's on the shelves for less searching. It isn't too gadgety, which is how we wanted it. The only downsides which we happily live with are that the fridge doors don't self-close like our old fridge. Also when they say 36" wide it doesn't fit in a 36" cabinet opening. We had to re-set two cabinets to make this fit.
I would recommend this to a friendRated 4 out of 5 stars
Love Samsung!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Note that the black stainless steel will come off and be regular stainless steel colored if you have it rubbing against a wall/other surface. I love the party drawer, however I have mostly used it as a deli drawer so far. I don't use the extra half door open very often - but it is a cool feature. I feel that they could've done something a little different with the design of the shelves in the door around ice maker - as there isn't much you can fit on half the shelves.
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an absolutely beautiful refrigerator! Plenty of storage space. The LED lights are a perfect touch. We are very happy with this purchase and would definitely recommend it!
This review is from Samsung - 27.8 Cu. Ft. 4-Door French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water
I would recommend this to a friend - Pros mentioned:Black stainless
Rated 5 out of 5 stars
Great look and excellent appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new appliances in our home look fantastic. I love the black stainless look. Refrigerator gives you exact temperature and I love the third drawer for specific dishes.
I would recommend this to a friend



















