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Customer Ratings & Reviews

Your price for this item is $1,099.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.5 out of 5 stars with 2679 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 2.9 out of 5 stars

  • Design

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the spacious interior, the convenient middle drawer, and the sleek design of the 27.8 Cu. Ft. 4-Door French Door Refrigerator. Many customers particularly love the black stainless finish and the fingerprint-resistant exterior. However, some customers have expressed concerns about the slow ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,678 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great refrigertor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look good, work good and big space. No loud noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is more than we dreamed it could be. The variable controlled temperature feature of the middle drawer is perfect for keeping our beverages chilled. The freezer compartment is large enough for our needs and there are many other features that exceed our expectations for a refrigerator in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, love the space, price was right........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great looking refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received 1st one with scratched doors was told they could replace them. Phone call informed me they don't do that will have to replace whole unit. They came on day scheduled but not at times scheduled which turned out anyway. I was told they can replace just the doors and that's what they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Black Stainless Steel finish and it matches perfectly with our countertops. The refrigerator is state of the art with the convenient front door to access frequently used items is very handy. The slide out drawer is also handy for meats and drinks. Best Buy set it up within 30 minutes and it went painlessly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Black stainless

    Rated 5 out of 5 stars

    Great frig. Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is awesome love the black stainless steal

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Absolutely Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much space. So efficient! Best fridge I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    satisfied!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet and plenty of light inside refrigerator,good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item because of the great features it has along with its sleek design. However, after it was delivered and we started to fill it with produce and other items, it became apparent to us that there is little usable space in the top left door. Our last fridge was able to hold one gallon sized containers of milk and other large bottles of juice in the swing out doors. Unfortunately, the design and location of the ice-maker/water dispenser in this model takes away a lot of valuable interior space. I will learn to live with this flaw by purchasing smaller containers of milk/juice :o(

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello psiems12. I'm happy to know that you like the sleek design and features of this fridge. Also, you should know that we are currently working on the design of more spacious units. ^Gaby Samsung

  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like: the door in door feature. We keep constant access items such as iced tea in door & don't have to expose whole fridge to room air. Drawers are right size. Only negative is depth of shelves on water/ice dispenser door. Very little fits in but we've made it work. Black stainless rarely spots and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! has so much room to store lots of food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have truly enjoyed this refrigerator and my friends, family and neighbors agree that it is fantastic. I love all of its features and it is not only beautiful, but also holds many items in freezer and refrigerator compartments. I love the flexible drawer so much and the extra pull out section in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trendy, spacious, easy to clean and very beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. our fridge died leaving us in a bad spot. Went to Best Buy in my home town, the associate I worked with was outstanding. He went above and beyond what anyone could expect to get us a replacement ASAP. I would recommend this refrigerator as well as shopping at the Best Buy in Marlborough Ma.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great refrigerator. We really love it. The reason for a 4 star is because the display had a lockable section divider in the flex zone drawer and ours came with one that doesn’t lock - not good... but the refrigerator configuration is really great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, JPD123. We are glad to hear that you love this refrigerator. While looking over the specs for this particular model, it appears that this one does not have the locking feature. I've included a link that highlights all the features that it does have (https://bit.ly/2RTvlZ1). Thank you for being a Samsung customer. ^Lo Samsung

  • Pros mentioned:
    Black stainless

    Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless steel and the two drawers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an LG Refer and were very unhappy. It was 6 years old and had continuing problems. This new unit is much better in fit and finish. The door in door is the best and the LED lighting really works, plenty of light without shining in your eyes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Browsing thru Best Buy thinking about a refrigerator and came across an "out of box" model marked down by about $1,200. It had a couple of dents on the front panels that were hardly noticable.. Could not pass it up, We bought it, had it delivered and installed and are very satisfied. It's a beautiful refrigerator!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the french doors

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the refrigerator for almost two years and its really a great product. The extra door for beverages is a plus and the middle drawer that goes from cold to frigid is perfect. Very happy with this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sydney helped us pick this fridge out at the West Des Moines store and was great! He had great customer service. When the geek squad out of Ames delivered our fridge to us, they were exceptional! This is the second time they have brought stuff. They make everything look easy!

    I would recommend this to a friend