Customer Ratings & Reviews

We actually went into Best Buy looking at another refrigerator. during my research I fell in love with this refrigerator but could not find it at a price within our budget. The day we walked into Best Buy they had this model on the floor as an open box discounted item. It had one little ding on it and was priced the same as the other lower end model we had come to buy. we quickly snatched it up and have not looked back. The temperature on this refrigerator stays constant, the items within are easy to access, and we set the middle drawer up for my son's drinks and snacks which he loves. Took a while to get used to the solid color white ice but we have noticed no difference in taste at all and have never run out of ice in our family of three. Refrigerator is pretty quiet and fits everything we have attempted to put in it. The shelves are easy to adjust. After having it for a while i still don't know if I would have paid regular price for it, but I would think harder about it now then I did before I had it. This refrigerator just does everything well and has made things easier for us in the kitchen.

The middle drawer is one of the reasons we purchased this unit. You can access your frequently used items easily.

We love this fridge! We were not sure if we needed the middle drawer when we were trying to make a decision. It is our favorite feature!! The door in door is great and this fridge is very quiet. Best Buy delivery was awesome and they got this monster in the house without a scratch. We are very pleased we chose Best Buy.

The fridge is great, except for the ice make not working after the 2nd week of purchasing it.

Haven't had the product long enough yet to give a full review, however everything I love the features and look.

This refrigerator is the first one I have purchased in 22 years and I love it. It is spacious, lights are bright but not annoying, it keeps a constant temperature and looks great. The only thing I would like improved is the ice maker-although the ice machine makes good ice - it is slow coming out.

Like many others we are having issues with the ice maker. It constantly frosts up and causes the ice to get stuck before dropping into the ice tray. Picture attached. Geek Squad has been out multiple times and I actually have them scheduled again. At one point they said the next time the came out they would replace the fridge as they have more money in repairs than what we paid for it. When I contacted them for the next visit, they said Samsung was just going to keep throwing money, time and parts at it. Not that I had faith that replacement would work any better. They have replace everything connected to the ice maker at least twice. Nothing helps. It seems to work for a few weeks after they replace parts, but I feel that is just because they have cleared it from having ice build up. If I take the ice tray out and use a hair drier to clean all the ice up about once a month it works great. But should I have to do this monthly? I don't think so. Never had to do this with any other ice maker we have owned.

Really lv my refrigerator. It's very spacious. Like the middle drawer for drinks and snacks for grandchildren. It was a little hard to flip top shelf and get ice bend open. Other than that 5 stars. Hope to enjoy a long time. Customer Service in the store (Peachtree City)Ga. Was Superior made shopping a breeze.

I wanted a refrigerator with French-doors, a flexible zone drawer, and a showcase door and this combined it all. Loving it!

Great product, this is my second Samsung Fridge and I like the look. The nice black stainless looks amazing.

We bought our refrigerator about a month ago. Our family loves the new refrigerator. I knew we would really utilize the pull out snack drawer, but I am surprised how much we use the food showcase door. My husband really wanted this upgrade and I did not think we needed it. I am happy he insisted. Great product and looks great in my new updated kitchen with my concrete counter tops.

The Samsung Refrigerator I bought is very nice. I like the door-in-door feature to reach drinks easier. My only complaint is that after getting ice out of the dispenser, water drips out. So when I return to get more ice, I have to clean up the tray below the dispenser.

I had a Samsung before this and never had a problem with it, so I went back and got this Black stainless French Door Refrigerator..My wife loves her milk cold and this one with metal cooling is perfect, on the door crushed ice is great and quick access for snakes for the grandkids is great and the drawer is at their level. I like that I can open a door without opening the whole refrigerator. I would highly recommend this product to anyone

Really nice Fridge, value ok and a great space and nice view

Only wish my old one died sooner! This one is like a dream. We didnt get the see through door but opening it is super convenient compared to opening 1/2 the fridge. Love the tiered freezer. No more digging for pizzas. Oh and the drink drawer is genius. Oh and the power cool is great for chilling large amounts of food quickly like meat sauce for a trip. It’s come in handy for chilling ice cream that’s become a bit soft from travel time.

This refrigerator is great! I love the French doors and the drawer is perfect to access lunch meat and eggs without having to open the doors. And you can pull out the ice drawer if you need ice for a cooler. It doesn't have a lot of ice but I almost didn't get this fridge because we often need ice for coolers but I learned you can pull out the ice drawer so it's perfect!

purchased this as a package nothing can beat the price - super quiet, very energy efficiency- highly recommended

I love this refrigerator!!! It is very roomy inside, a lot more space than i was expecting, and it looks beautiful! I would recommend getting the warranty though, the first one I received had issues with the compressor and made an awful loud noise, best buy was great and got me a brand new one out and replace it in just a few days.

We've only had our refrigerator for about 3 weeks, but so far we love everything about it. My husband loves that the freezer is on the bottom since that was his major complaint about our last fridge and what prompted this purchase. The freezer is roomy and the drawer pulls forward all the way making it easy to see and reach everything. And he loves how well lit it is and the layout makes it easy to find things. You don't have stuff 'getting lost and going to waste' like in our previous one. My favorite features are the half door that lets me access the milk and a few other frequently used item without opening the whole refrigerator plus I love the cooler drawer where I can keep a whole case of pop, all of my cheeses, deli meats, etc. and again, I can open that without opening up the whole unit. We are a couple with grown children, but we do a lot of entertaining and enjoy cooking so we have no problem keeping it full and utilizing all of the wonderful features. Because of the ample size, it would also make a great refrigerator for a family. And we both love the look of the black stainless steel. We bought a product recommended by the manufacturer to help with keeping it clean, but so far, it's been easy and doesn't show fingerprints as much as I'd feared. I also like the easy open handles that have some give and flexibility. I think anyone would be very happy to have this refrigerator.

Love this fridge from the moment we got it home. That is until the ice maker issues. No matter what, it freezes solid. The middle draw is great for drinks. The door where the front opens seems more like a gimmick than actual utility.