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Customer Ratings & Reviews

Your price for this item is $1,449.99
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The comparable value price is $2,899.99

Customer reviews

Rating 4.5 out of 5 stars with 2679 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 2.9 out of 5 stars

  • Design

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the spacious interior, the convenient middle drawer, and the sleek design of the 27.8 Cu. Ft. 4-Door French Door Refrigerator. Many customers particularly love the black stainless finish and the fingerprint-resistant exterior. However, some customers have expressed concerns about the slow ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,678 reviews
  • Rated 5 out of 5 stars

    Spacious and looks nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks great and has a lot of room to work. Grab and go is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would make a few changes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would make a few changes with this refrigerator. The worst thing is that the ice and water tasted like plastic for several months. I have heard after investigating that it is the water reservoir which you cannot get to to clean out. They tell you to run several gallons of water through and empty the ice cubes several times, but we did that and just had to wait the months out until it went away! My other complaint is that I wish there was a place for large bottles and my large Brita pitcher. I also have a problem with the humidifier settings. They can be easily moved by putting something in the refrigerator, so the humidity in the drawers change all the time. Other than those problems, I love the look of this refrigerator and the freezer drawer and snack drawer are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are easy to use! It does not take a rocket scientist to figure it out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice French door refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have 3 versions of this refrigerator due to ice maker problems. The Best Buy staff were always ready to help facilitate replacements. The current version has been working fine . We drink lots of water with ice so this feature is very important. The look of this refrigerator is stylish and the surface is easy to clean. The interior of the refrigerator is a little tight but organizing items is the way to go. Spacious freezer and the cold items drawer is a nice feature . The energy saving through -the- door feature is great for limiting energy drain.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Samsung fridge, received it not quite 2 months ago. Has many great storage spaces and can be changed to fit needs. Best buy delivered it when promised and the delivery guys were so careful and helpful. Very impressed

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    New fridgerator - just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flex-zone drawer - all the snack/sandwich items are right there. Can set each sections temp separately. Love the door in door feature. It is so quiet, I can't tell it is running. For me, this fridge has everything I wanted - love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge and love the black stainless color.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did research prior to purchasing this unit. It has far more space than I need. When I transferred my food from the old refrigerator the shelves on this unit looked bare. It has great features and looks great. A month into it and I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beauiful Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a beautiful refrigerator and all our friends are interested in purchasing it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Samsung Refrigerator Review Model: RF28JBEDB Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Samsung - Showcase 27.8 Cu. Ft. 4-Door French Door Refrigerator in Black Stainless, Model: RF28JBEDBSG Within less than a month the ice maker broke. It produced ice, but wouldn't dispense it. A service call fixed it under warranty, but then less than 3 months later our dishwasher broke. A piece became detached from the inside frame that prevented the bottom rack from being pulled out. Samsung refused to fix it, saying physical damage is not covered by the warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 4 out of 5 stars

    Nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a french door prior to this one but without in door ice/water. I loved it. Thought this would be a nice upgrade but I definitely feel like it doesn't have nearly as much room. It is nice though. Like the showcase door.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most beautiful refrigerator I have found in the market. The price was amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 4-Door French door refrigerator for the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loe the middle drawer for its versatility. We use it for beverages that we want all the time. the drawer hold the cold air and keeps its temp steady and you don't have to open the main part of the frige! Winner for use so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks great, works great, and holds a lot of food.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third Samsung fridge (3 diff houses) and this is by far the best design. Love the 3rd drawer as it can be used as a freezer if needed and the outside door is great for milk ect Highly recommend this model!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator keeps food and drinks cold. Has plenty of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this refreegarator to my friends. It is awesome!!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Great fridge with 2 major flaws

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many things I like about this fridge but wouldn’t buy this brand again. The ice maker freezes completely regularly. We defrost it every weekday and have ice two days and hen it freezes again. Other people have the same problem with Samsung refrigerators, any model. Also, none of the shelves are tall enough for a jug of milk or other beverages. You have to fold up a shelf which means one less shelf in the fridge permanently unless you are the one family in America that doesn’t buy cartons or jugs of an beverages.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space! Love the black stainless color. Love freezer drawer.

    I would recommend this to a friend