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Customer Ratings & Reviews

Your price for this item is $1,449.99
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The comparable value price is $2,899.99

Customer reviews

Rating 4.5 out of 5 stars with 2679 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 2.9 out of 5 stars

  • Design

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the spacious interior, the convenient middle drawer, and the sleek design of the 27.8 Cu. Ft. 4-Door French Door Refrigerator. Many customers particularly love the black stainless finish and the fingerprint-resistant exterior. However, some customers have expressed concerns about the slow ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,678 reviews
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I would recommend for purchase. Keeps my items fresh. I'm not rating it a 5 only because it needs more gallons size room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the roominess and accessibility it provides. The multiple compartments with different cooling options is a great thing to have.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Bad ice maker design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge but really bad design on the ice maker. Ice maker freezes over every 6 months. Had it repaired 3 times Under warranty and twice after warranty. On the 5th repair they declared it a lemon and replaced it with a GE fridge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues, works very well. Lots of storage and space. Only reason not a 5 star is because of fingerprints and smudges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! I always get compliments on the space and design! An absolute must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the deli drawer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the beverage door option because it keeps the rest of the refrigerator cool. Love the deli drawer option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good fridge, especially for the price. I like the way the shelves move and I have no issue getting anything to fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded it with everything that was in my old fridge and I still have more space. The flip up and slide in shelf make it very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 3 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fridge if u need space this the one to get it have a place to put your drinks or wine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Spent time with department manager looking at our choices and knew this would meet our needs. we are very happy indeed!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Ice maker issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker constantly freezes up! This seems to be common.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Poor customer service

    Rated 1 out of 5 stars

    piece of crap

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought february 2, 2019 and within a month the ice machine was froze up. when i called best buy they referred me to samsung who proceeded to tell me how to repair the ice machine myself. since then, i have repaired the ice machine 3 times. now i have lost the instructions and called samsung. they tried to tell me the warranty expired 12-31-19 and when they sent a repairman out, they sent him with the wrong parts. if i could afford to dump this POS off at best buy today I would. On top of that, best buy delivery guy told me to get the extended warranty bc it can have issues with the ice machine, so we did, and best buy is now telling us the ice machine is not covered by the extended warranty! TOTAL BS!!!!! will never buy a samsung product and may cancel my best buy card!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to find this refrigerator because the space I had needed a custom - counter width unit - and there it is !!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator is just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I expected to be wowed, but I'm not. For a large refrigerator, there isn't a lot of room inside. Also, it makes a loud popping noise that I was told would go away in time (a couple of months), and after 5 months, it has not. As a first time buyer of Samsung appliances, I have to say I liked my Kenmore better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I had was when they installed it, they din't remove all the taping so the frig leaked. Called and they came out and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love all the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my purchase. I love the storage compartments and any size container will fit. Love the small door on front of refrigerator!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the freezer drawer and the drawer in between

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator love the freezer drawer feature and the extra drawer for cold items. The beverage door is great too. overall the best frig I've owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious, I love the Display Door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has plenty of room for all sizes of containers. I live the display door, it is very useful and energy saving. Freezer on bottom roomy and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. The only thing I wish was different is the ice maker. The only way to get ice out is through the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best. Fridge. Ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare this to Hermione's purse except cold. It is constantly making ice and I love being able to put all of my beer in the flex zone drawer.

    I would recommend this to a friend