Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge , it works great!!! The showcase window makes things easy for me
I would recommend this to a friendNew frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! Nice upgrades from our previous model.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this fridge. Great product. Easy to use.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent the refrigerator and freezer has lots of usable space
I would recommend this to a friendExcellent experience. I highly recommend this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experience. I highly recommend this service.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my buy coordinated with other samsung products.
I would recommend this to a friendHigh quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality refrigerator with a nice dark bronze color. Highly recommend!
I would recommend this to a friendLove this refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the drawers and compartments and the easy of separating items.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! A lot of space and stylish. Its perfect
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Smvney, I am happy for you and your new Samsung Refrigerator. We are happy to welcome you to our community and thank you or choosing Samsung in your home. ^Brad
samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge! would recommend to any of my friends for sure very good i like
I would recommend this to a friendExcellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Love it day after the other.
I would recommend this to a friendNice fridge and size
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price at open box steal a deal. Quality in and out.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge, has water pitcher built in that automatically refills!\
I would recommend this to a friendSamsung 4-door Refrig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing home renovating, refrig still in box. Hope to use it soon.
I would recommend this to a friendSamsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great features, energay saving, and appears to have large capacity.
I would recommend this to a friend- Cons mentioned:Ice maker
Avoid this fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple problems with this fridge, it refuses to stay cold sometimes. The water jug leaks, ice maker is slow and does not even hold enough ice for 5 people.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Thebestbuyer, I realize you are experiencing a deal of trouble with your Samsung Refrigerator and understand that is very frustrating. I would like to provide some assistance to ensure you only receive the best performance. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143563631. We would like to welcome you to our Samsung family. ^Brad
Samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and nice water Container inside the fridge water always cold
I would recommend this to a friendCenterpiece of my kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compliments I receive because of this stainless steel of beauty. This fridge is amazing
I would recommend this to a friendBrand response from Samsung
Posted .We're thrilled to hear that, drg6654! Thanks for choosing Samsung. ^Jecca
Best Brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge defientely worth buying. Recommend always
I would recommend this to a friend- Cons mentioned:Ice maker
ICE MAKER DOES NOT WORK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ICE MAKER DOES NOT WORK AS STATED IN ONLINE SPECIFICATION. YOU CAN COME GET IT AND I WILL TRY TO FIND ONE THAT WORKS ACCORDING TO SPECS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for bringing this to our attention. We appreciate you letting us know that the ice maker on your Samsung refrigerator does not work as stated in online specifications. We apologize for the inconvenience this might have caused you. It's not the experience we want you to have with one of our products. We're here to help.
Attached is a link to the troubleshooting guide that you can check, which may help fix the issue with the ice maker.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may also refer to the video link below for additional information about your Samsung refrigerator's ice maker tips and tricks.
https://www.youtube.com/watch?v=GF2v8gDcWRQ
I've also included a link to test or reset your Samsung ice maker.
https://www.samsung.com/us/support/troubleshooting/TSG01207806/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144319786
-Angelica
