Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent the refrigerator and freezer has lots of usable space
I would recommend this to a friendBest purchase for the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the refrigerator I have ever owned the color is amazing it matches my kitchen
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my buy coordinated with other samsung products.
I would recommend this to a friendOk Product only. Not worth the price.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functionality of the refrigerator is not that great 1. It is not easy to rearrange the inside trays to accommodate huge containers 2. The left middle tray when rearranged does not have sufficient support 3. Middle draw is not a freezer..it can max couple of degree less than refrigerator 4. Insufficient Grove to rearrange door shelf. Leading to many unusable door shelves 5. The ice machine does not actually provide crushed ice. Its crushed pieces are huge. If you are looking for a high usage refrigerator...not worth the buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much, Pree, for your insightful feedback about your experience with this refrigerator. Samsung values the thoughts and feedback of all our customers. ^Jecca
Samsung Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! A lot of space and stylish. Its perfect
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Smvney, I am happy for you and your new Samsung Refrigerator. We are happy to welcome you to our community and thank you or choosing Samsung in your home. ^Brad
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this refrigerator about 3 weeks ago. It is one of the best models in the market.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge , it works great!!! The showcase window makes things easy for me
I would recommend this to a friendExcellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Love it day after the other.
I would recommend this to a friendHigh quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality refrigerator with a nice dark bronze color. Highly recommend!
I would recommend this to a friendLove this refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the drawers and compartments and the easy of separating items.
I would recommend this to a friendSamsung 4-door Refrig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing home renovating, refrig still in box. Hope to use it soon.
I would recommend this to a friendsamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge! would recommend to any of my friends for sure very good i like
I would recommend this to a friend- Cons mentioned:Ice maker
ICE MAKER DOES NOT WORK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ICE MAKER DOES NOT WORK AS STATED IN ONLINE SPECIFICATION. YOU CAN COME GET IT AND I WILL TRY TO FIND ONE THAT WORKS ACCORDING TO SPECS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for bringing this to our attention. We appreciate you letting us know that the ice maker on your Samsung refrigerator does not work as stated in online specifications. We apologize for the inconvenience this might have caused you. It's not the experience we want you to have with one of our products. We're here to help.
Attached is a link to the troubleshooting guide that you can check, which may help fix the issue with the ice maker.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may also refer to the video link below for additional information about your Samsung refrigerator's ice maker tips and tricks.
https://www.youtube.com/watch?v=GF2v8gDcWRQ
I've also included a link to test or reset your Samsung ice maker.
https://www.samsung.com/us/support/troubleshooting/TSG01207806/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144319786
-Angelica
Nice fridge and size
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price at open box steal a deal. Quality in and out.
I would recommend this to a friendBest Brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge defientely worth buying. Recommend always
I would recommend this to a friend- Cons mentioned:Ice maker
Avoid this fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple problems with this fridge, it refuses to stay cold sometimes. The water jug leaks, ice maker is slow and does not even hold enough ice for 5 people.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Thebestbuyer, I realize you are experiencing a deal of trouble with your Samsung Refrigerator and understand that is very frustrating. I would like to provide some assistance to ensure you only receive the best performance. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143563631. We would like to welcome you to our Samsung family. ^Brad
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge, has water pitcher built in that automatically refills!\
I would recommend this to a friendSamsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great features, energay saving, and appears to have large capacity.
I would recommend this to a friendIt works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It keeps food cold. So that's good.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there AverageJoe, it is good to hear your Samsung Refrigerator is working well, We appreciate the feedback. Thank you for being a part of our Samsung Community. ^Brad
Samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and nice water Container inside the fridge water always cold
I would recommend this to a friend