Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. I like the ability of having the flex drawer as a fridge or freezer
I would recommend this to a friendBest Brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge defientely worth buying. Recommend always
I would recommend this to a friend- Cons mentioned:Ice maker
ICE MAKER DOES NOT WORK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ICE MAKER DOES NOT WORK AS STATED IN ONLINE SPECIFICATION. YOU CAN COME GET IT AND I WILL TRY TO FIND ONE THAT WORKS ACCORDING TO SPECS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for bringing this to our attention. We appreciate you letting us know that the ice maker on your Samsung refrigerator does not work as stated in online specifications. We apologize for the inconvenience this might have caused you. It's not the experience we want you to have with one of our products. We're here to help.
Attached is a link to the troubleshooting guide that you can check, which may help fix the issue with the ice maker.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may also refer to the video link below for additional information about your Samsung refrigerator's ice maker tips and tricks.
https://www.youtube.com/watch?v=GF2v8gDcWRQ
I've also included a link to test or reset your Samsung ice maker.
https://www.samsung.com/us/support/troubleshooting/TSG01207806/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144319786
-Angelica
It works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It keeps food cold. So that's good.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there AverageJoe, it is good to hear your Samsung Refrigerator is working well, We appreciate the feedback. Thank you for being a part of our Samsung Community. ^Brad
Love our new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has everything including a built in auto fill water pitcher. Love it
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love love love it. It is perfect. I can't say enough good things about it.
I would recommend this to a friendGreat upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and very happy with it. Easy to use and recommender.
I would recommend this to a friendGreat fridge but pitcher leaks
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love the fridge but the pitcher leaked within a few months
I would recommend this to a friendVigs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator ever used . Convenient and stylish
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Vigscricket, I appreciate you sharing your experience with your new Samsung Refrigerator. I am happy to hear you are loving the looks and performance of the unit. Thank you for being a part of our Samsung family. ^Brad
samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. Works wonderful and really cold.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Albert, I would like to congratulate you on your new Samsung Refrigerator and we are glad to have you join our family. We are appreciate your review and welcome you to our Samsung family. ^Brad
The Best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge! Love the auto fill option ! And the color is amazing aswell.
I would recommend this to a friend- Pros mentioned:SpaceCons mentioned:Ice maker
Good fridge, no major issues after 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this fridge for just over 3 years now. It’s been good so far. The only issue I have is the water pitcher leaks when you pour it. It’s just a couple drops though for a cup of water so not that bad. We use the pitcher a lot so I’m just glad to have it. The extra double right door is nice, super easy to get some condiments quickly. The middle drawer is great for small snacks. Plenty of room for a family of 3.
I would recommend this to a friend Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, definitely would recommend to my friends
I would recommend this to a friendNew Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. The color fits right into our new kitchen.
I would recommend this to a friendImpressive Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really impressed with the Samsung refrigerator!!
I would recommend this to a friendBrand response from Samsung
Posted .Hello ErinO! Congratulations on your new refrigerator. We are so very happy to know that you are enjoying it. Thank you for choosing Samsung. ^Nic
Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is happy with her choice. Likes all Samsung products fo the kitchen.
I would recommend this to a friendGreat fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong product but great unit!!! Very appealing and well designed.
I would recommend this to a friendGreat refrigerator for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look forward to completing the new home so we can experience this beautiful fridge!
I would recommend this to a friendBrand response from Samsung
Posted .Better late than never! We are thrilled to know you love your fridge and for selecting Samsung. ^Cat
Very functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the third drawer and self filling water pitcher!
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, it works perfect, looks beautiful in my kitchen
I would recommend this to a friend