Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Like the new Tuscan stainless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. It looks great.seems to change colors as light hits it.
I would recommend this to a friendFavorite part is the pitcher!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason I got this was because of the pitcher. I love it!
I would recommend this to a friendBrand response from Samsung
Posted .Hi Paola! I love the water pitcher too! It's just one of many great features this refrigerator has to offer. ^Jecca
Very nice fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it, like it more since I bought it Open Box.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product competitively priced during special events
I would recommend this to a friendI LOVE MY FRIDGE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge works very well in my new house. Pretty stainless steel.
I would recommend this to a friendSo far a great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the design and layout of this fridge. Very happy so far..
I would recommend this to a friendNo wheels on this 400 pound refrigerator. Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average refrigerator couples with poor delivery and unresponsive customer service. Forget this one. Disappointed!
No, I would not recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the product, easy buying experience.
I would recommend this to a friendAnother great product by Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge . I would recommend this product to anybody .
I would recommend this to a friendReally enjoying all the special features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge and they even got it through our doors easily. Lol
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Grannybeans! Samsung is excited to hear that you're enjoying this fridge. Thank you for the 5 Stars! ^Lo
Must Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator with an awesome water pitcher.
I would recommend this to a friendGreat, when it's working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator... When it works. Our first one went hot within a month and we lost everything in it. Best buy replaced it within a few days, and we're very happy with it so far.
No, I would not recommend this to a friendHappy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered as requested. This model is excellent for our needs.
I would recommend this to a friendBrand response from Samsung
Posted .It's fantastic to hear that this refrigerator is meeting all your needs, margie. Thank you for the 5 stars! ^Lo
- Cons mentioned:Ice maker
Poor quality and plastic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a low quality refrigerator. It immediately came with a dent. The doors appear to be plastic versus metal that I am accustomed to with quality appliances. Also, be warned about the various reviews of the ice maker causing issues. After further research Samsung has a class action lawsuit against them due to the low quality and issues from the ice maker on a variety of their refrigerators. We sent this back and opted to buy American with KitchenAid.
No, I would not recommend this to a friend Great Fridge. Awesome features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT!! This fridge is perfect. Everything my wife and I wanted.
I would recommend this to a friendNice features, but reduced capacity
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good refrigerator, usable capacity is smaller than a traditional french door fridge with about 28 cu ft of space
I would recommend this to a friendBrand response from Samsung
Posted .Hi BB2022,
Thank you for loving the features, and we understand the essence of having enough capacity in our refrigerator.
Here is a link to "Tips for an organized Samsung refrigerator": https://www.samsung.com/us/support/answer/ANS00084845/
I also shared this video about "How to properly stock your Samsung refrigerator, and adjust the shelves and bins": https://www.youtube.com/watch?v=pN8js9mZrXI
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145243161), which will help our team pull up your information.
Have a great day.
Melardo
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this refrigerator....better than we thought
I would recommend this to a friendBrand response from Samsung
Posted .Hi B733! It's always nice to know when a product has exceeded someone's expectations! Thanks for the 5 stars. ^Jecca
Excellent refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this product that my son bought it too
I would recommend this to a friendBrand response from Samsung
Posted .If you're happy, we're happy! Thank you for being the best part of Samsung. ^Lo
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loved it so much bought updated model for new house
I would recommend this to a friendBest fridge ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No words to describe how awesome this fridge is!!!
I would recommend this to a friend
