Customer Ratings & Reviews

I love that the fridge came with a water pitcher that automatically refills with water. The upper drawer is perfect for a drink drawer, where we put our soda cans and bottles.

This fridge works great and gives all the ice we need. It took awhile to find the right spot for all the food because of shelf size but it fit everything just fine. Middle draw is great and the outside is very easy to keep clean.

Love the build in water pitcher that allows you to add lime or cucumber just to name a few for added flavor. I also find the dual freezer or refrigerator compartment very useful. I really like this refrigerator a lot so far.

It took a long time to decide on a frig for our new home. We had to find one that was counter depth. We love the auto fill pitcher and the metal cooling. We have had this frig for over a month with no issues.

So far so good i had the last model that died after 4 years but thanks to best buy warranty i have this one now. Its very spacious a real nice ice maker also...

This Samsung refrigerator looks amazing in my kitchen. Love the flex zone option and it’s many uses. With teenage boys the showcase feature is a bonus since they love opening the refrigerator door every 5 minutes! Lol

Love it, love the doors, the cold water, no issues with the ice box so far, not sure how to clean one drawer yet- between the glass. Has worked great so far. Has been easy to keep the outer frig clean.

So far so good. I was apprehensive are there are many negative reviews about Samsung appliances but for me it has work flawlessly.

We love the layout of the refrigerator the door in the door is very handy and we love the drawer for drinks

I had a refrigerator (different brand) and it had to be replaced twice in three years as there was a recurring issue with the condensor. I have had absolutely no issues with my replacement triple French door.

Love the fridge. Not a fan of installation crew. New person was being trained & they took a long time & had to take the doors off to get through our door. Now the doors are not even

Love Love this Refrigerator. It fits great in my kitchen and easy to use. Water comes out cold and its great to have a outside ice maker. My husband just loves that the freezer is on the bottom now.

Would give a 5 star but ice takes too long to dispense. Kids love the flex drawer. Wife likes it for the shelves that are adjustable.

Has a water pitcher that automatically refills inside the fridge, very nice and handy. Also the deli drawer is really great was to hold all the cheeses, deli meats, dips, and other small items.

The refrigerator I purchased has been exactly as I expected. I have had my refrigerator for 3 weeks; it arrived in good condition, was explained by the installer and so far is working beautifully.

So far I like the refrigerator. It's really too soon to tell if there's anything wrong. I just wish it wasn't so bulky.

Absolutely love this refrigerator! The black stainless steel is beautiful and sleek! Self filling water pitcher, priceless! Make sure you measure correctly!! Doors open wide!!

Every time I pull my freezer open the handle falls off. I have tried everything, but the left side immediately drops because it's not bolted on. It's only a matter of time before it won't connect back on. Beware! Other than that issue (which I consider to be huge) it's an all around good fridge. The pitcher is an extra feature which we regularly use and enjoy.

My ice maker is not working properly and trying to get service from best buy geek squad is like waiting for christmas to arrive!! Geek Squad is horrific and Best Buy is the worst at Customer Service and this product is malfunctioning after 3 monts already!!

I gave a two star review because of the after delivery performance. The young salesman in the store was fantastic, great product knowledge and great to work with. Once the refrigerator was delivered and we found a flaw on the door and it has been a nightmare . We have spent hours on the phone attempting to talk to people we could not understand. We were hung up on more than once. We made two trips to the store and received understanding but marginal help. Store employees said "What lies have they told you today? We have had numerous scheduled appointments for pickup and delivery. We have more appointments scheduled ???? This morning some great young men showded up and said "Can we just change the door? That is the smartest thing we ever heard from them! We tried this approach initially and were told no.