Customer Ratings & Reviews
- Model:
- RF28R7351SR
- |
- SKU:
- 6323227
Customer reviews
Rating 4.4 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the layout of the refrigerator the door in the door is very handy and we love the drawer for drinks
I would recommend this to a friendRated 1 out of 5 stars
Lazy delivery men!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t know how the fridge works bc the delivery guys wouldn’t take the doors off to bring it in my house. They were told in advance that it was going to be on the second floor. They kept telling me it wasn’t going to fit even with the doors off. After reading all the dimensions of this refrigerator and measuring the steps again, this fridge would fit with extra room with the doors off. Got my money back and went somewhere else. Sorry.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung fridge makes me smile each time I open the doors! I love it! My favorite feature is the self filling water pitcher! I’d buy this again, but I know the quality of Samsung means I’ll have this fridge for decades!
I would recommend this to a friendRated 5 out of 5 stars
We love our new frig.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a long time to decide on a frig for our new home. We had to find one that was counter depth. We love the auto fill pitcher and the metal cooling. We have had this frig for over a month with no issues.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the build in water pitcher that allows you to add lime or cucumber just to name a few for added flavor. I also find the dual freezer or refrigerator compartment very useful. I really like this refrigerator a lot so far.
I would recommend this to a friendRated 5 out of 5 stars
Best fridge I have owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge works great and gives all the ice we need. It took awhile to find the right spot for all the food because of shelf size but it fit everything just fine. Middle draw is great and the outside is very easy to keep clean.
I would recommend this to a friendBrand response from Samsung
Posted .Fantastic! Thank you for being the best part of Samsung. ^Lo
Rated 5 out of 5 stars
Love the new fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Not a fan of installation crew. New person was being trained & they took a long time & had to take the doors off to get through our door. Now the doors are not even
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
samsung 27.8 cu 4 door frig
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, love the doors, the cold water, no issues with the ice box so far, not sure how to clean one drawer yet- between the glass. Has worked great so far. Has been easy to keep the outer frig clean.
I would recommend this to a friendRated 4 out of 5 stars
Good value for money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I was apprehensive are there are many negative reviews about Samsung appliances but for me it has work flawlessly.
I would recommend this to a friendRated 5 out of 5 stars
Love my new refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung refrigerator looks amazing in my kitchen. Love the flex zone option and it’s many uses. With teenage boys the showcase feature is a bonus since they love opening the refrigerator door every 5 minutes! Lol
I would recommend this to a friendRated 4 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give a 5 star but ice takes too long to dispense. Kids love the flex drawer. Wife likes it for the shelves that are adjustable.
I would recommend this to a friendRated 5 out of 5 stars
Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We sure are pleased with all room in this refrigerator!!!!! Very nice to be able to open the one door to grab something quick. It’s so nice to look at also.
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a water pitcher that automatically refills inside the fridge, very nice and handy. Also the deli drawer is really great was to hold all the cheeses, deli meats, dips, and other small items.
I would recommend this to a friendRated 2 out of 5 stars
Terrible after sale performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave a two star review because of the after delivery performance. The young salesman in the store was fantastic, great product knowledge and great to work with. Once the refrigerator was delivered and we found a flaw on the door and it has been a nightmare . We have spent hours on the phone attempting to talk to people we could not understand. We were hung up on more than once. We made two trips to the store and received understanding but marginal help. Store employees said "What lies have they told you today? We have had numerous scheduled appointments for pickup and delivery. We have more appointments scheduled ???? This morning some great young men showded up and said "Can we just change the door? That is the smartest thing we ever heard from them! We tried this approach initially and were told no.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Refrigerator with lots of room
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love this Refrigerator. It fits great in my kitchen and easy to use. Water comes out cold and its great to have a outside ice maker. My husband just loves that the freezer is on the bottom now.
I would recommend this to a friendRated 5 out of 5 stars
Love the new Samsung!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the fridge I ended up buying because the LG door in door never was delivered. This is a great frig. I truly love it. I love the color and it is very quiet.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a refrigerator (different brand) and it had to be replaced twice in three years as there was a recurring issue with the condensor. I have had absolutely no issues with my replacement triple French door.
I would recommend this to a friendRated 5 out of 5 stars
Love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this refrigerator! The black stainless steel is beautiful and sleek! Self filling water pitcher, priceless! Make sure you measure correctly!! Doors open wide!!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Great features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was just as advertised and we have appreciated all the features of this model. We use the water pitcher alot more than we would have thought.
I would recommend this to a friendRated 4 out of 5 stars
My new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like the refrigerator. It's really too soon to tell if there's anything wrong. I just wish it wasn't so bulky.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend































