Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,300 reviews
  • Rated 5 out of 5 stars

    Love the new Samsung!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fridge I ended up buying because the LG door in door never was delivered. This is a great frig. I truly love it. I love the color and it is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We sure are pleased with all room in this refrigerator!!!!! Very nice to be able to open the one door to grab something quick. It’s so nice to look at also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4 door refrigerator,

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my new fridge, love the small pitcher on the door, put my lemon an cucumber and I get a refreshing glass of water every time, pitcher automatically gets refilled...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 3rd drawer and the access door for high use items. We have been long time Samsung appliance clients. Doesn’t disappoint. We feel the door shelves can be better designed to increase capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. The only thing I would say is that if you don't need the extra drawer, then it's really not needed. But overall a good fridge so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with us. We are proud to have you as a satisfied member of our family. ^Lo Samsung

  • Rated 5 out of 5 stars

    LOVE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE REALLY LIKE HAVING THE FOUR DOORS, AND HAVING THE LITTLE SECRET COMPARTMENT OUTSIDE DOOR IS SO GREAT JUST TO GRAB OUR MILK OR JUICE. IT IS ALSO NICE NOT HAVING TO WIPE FINGERPRINTS OFF.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was just as advertised and we have appreciated all the features of this model. We use the water pitcher alot more than we would have thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Before my groceries was spoiling very fast, now with this fridge is lasting much longer fresh. I will be saving money with food now. Its beultiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks amazing in any kitchen!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this refrigerator for the finish and the flex drawer option. It's a beautiful refrigerator and does a great job keeping food/drinks cold and fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like my daughters

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator hasn't been delivered yet but my daughter one just like it and that's why I bought it. I like hers and I'm expecting to like mine as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Black stainless refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, great price, awesome look. I’ve only had it for about a month though and no problems whatsoever. Best Buy delivered and installed as agreed on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth a buy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and excellent delivery. but was not installed as expected. but overall experience is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and all its features. Delivery and set-up staff were knowledgeable and courteous. Door had a dent and is being replaced - return was easy and painless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung, Good product, overrated style.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are of shorter height, this is not the fridge for you. Has good ice & water dispenser, on outside. Crushed ice mode is slow and varying sizes. It is a tall fridge, may not fit under standard cabinets, make sure you check height dimensions. It keeps food cool and frozen food hard. The Wi-Fi feature is annoying and can affect your house Wi-Fi, have not figured out how to disable yet.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TexasDude, I would like to congratulate you on your new Samsung Refrigerator and thank you for taking the time to post your review. I see that you have some concerns with your Wi-Fi and understand how frustrating that can be. I would like to offer some assistance to ensure you are getting the best performance from your appliance. See link below:
      https://www.samsung.com/us/support/answer/ANS00087122/
      If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513).
      Please reference ticket number 1143350743. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Effective refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been very good and much more effective in use than my previous refrigerator. I believe this was a good purchase for my family. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good appearance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it’s features and the way it looks. Like that is connected to my phone internet. My Grandson left it open while I was out of state. I got in contact with him and had him shut the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully functional and convenient!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is both deep for meat and has an upper level for more frequently grabbed items. Keeps produce and milk fresh! No leaks! Convenient automatically filled pitcher is wonderful for flavored dinner water.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Anne fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But a floor model Samsung refrigerator black stainless steel from Best Buy in Minnetonka when they finally delivered it to me two weeks later there was so many scratches on it from the delivery people in Best Buy I won’t do anything about it I’ve called several times I called the same day and I’m still waiting and that was two weeks ago so I would not advise anyone to buy any appliances from Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good I haven’t had any issues. The reason I didn’t give it 5 stars is because it’s not fingerprint resistant as it says.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received it a few weeks ago, we love it. We are able to organize everything better. Love the refillable pitcher water taste better then our old fridge.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the 5-star review. Your honest feedback is refreshing and helpful. Welcome to the Samsung family. ^Lena Samsung