Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Love the color, works well and energy efficient.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool color, energy efficient and very quiet. Just needed more door storage space.
I would recommend this to a friendAwesome buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love. I got it at a really great price when i was desperately in need of a nwe refrigerator.
I would recommend this to a friendGreat features. Cools very quickly.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the water pitcher feature, especially for filling the coffee maker. Wasn't sure I would like the extra drawer but it has been great to keep all of the deli meats and cheeses separate.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is delighted to hear that the features of this fridge are meeting your needs and exceeding your expectations. ^Lo
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an overall great fridge. The only complaint I have is not a lot of tall shelf space for gallon jugs or taller items.
I would recommend this to a friendGood fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good so far. The water dispenser area gets is not finger print resistant I believe and looks odd when there is water drips around that place.
I would recommend this to a friendThe Refrigerator of my Dreams!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an incredible refrigerator and freezer! Love the middle drawer and there are so many useful and nice features too numerous to mention. Go check it out!
I would recommend this to a friendNew fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last refrigerator was not a Samsung and the quality difference was very apparent the moment I turned it on. I’m very happy with this purchase and would recommend it.
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great spacing and compartments inside. Ice making options are great and not loud when dispensing.
I would recommend this to a friendSamsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am generally happy with the product, however it is not as specious as I expected.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator easy to setup and my family loves it. Love the different ice and the pitcher of water. The only thing was that it took a month to get it
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on an open box item, staff was very helpful with bringing it outside and helping load it onto my truck. I would definitely recommend this location to others.
I would recommend this to a friendRefrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator, but pitcher leaks, pour over your sink to prevent a mess
I would recommend this to a friendCool Ice Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is a little pricey but very nice. The only drawback is the ice dispenser is slow to dispense ice. The delivery guys were excellent
I would recommend this to a friendWould recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has an insane amount of room and lighting! One of the coolest features is the water pitcher/infuser and the metal cooling all around!
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water pitcher main selling point, with overall size the same as our old fridge. Just a different configuration.
I would recommend this to a friendDelivered 2 days ago not enough time to evaluate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I will be pleased with my purchase, I only took delivery 2 days ago. Need more time to properly evaluate my purchase.
I would recommend this to a friendMrs L Salinas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great thank you for fast service in installation and the help of the two employees in the store to show me how to adjust the selves Thank you
I would recommend this to a friendLove the technology.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge was filigreed with scratches. Bestbuy sent a new one 3 days later. Great customer service. Love the water pitcher that fills automatically.
I would recommend this to a friendReally nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have not had the fridge very long at this point. The door in a door is a very good idea should save energy
I would recommend this to a friend- Pros mentioned:SizeCons mentioned:Ice maker
Buy a different brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only good thing about this fridge is the size it has a lot of space other than that my light in the inside went out the second day of having it the Ice maker dosen't work it scratches easily and so much for finger print resistant
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Tcbrown,
I see you are experiencing issues with your Samsung Refrigerator light and ice maker. I would love the opportunity to chat and see how we can schedule a technician to come resolve these problems. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143057410. We thank you for being a part of the Samsung family. ^Brad