Customer Ratings & Reviews
- Model:
- RF28R7351SR
- |
- SKU:
- 6323227
Customer reviews
Rating 4.4 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Lots of room , fast water dispenser great option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is an awesome fridge with many options including messages for door left open to your phone , lots of room in all 3 bays , very pleased with our purchase.
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 1 out of 5 stars
Black stainless steel color peeling off!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this refrigerator for 2 years now. I was happy with it at first and after taking good care of it and making sure it last us a long time I noticed the black stainless steel is peeling off from the bottom of the side doors. So I now realized the black stainless steel is just covered and hopefully won’t peel some more and look ugly. I’m always careful to clean the surface with my soft cloth and now I’m so sad that this is happening and the insurance won’t cover it. Don’t buy this color! And also the ice maker is giving me problems, had to call to get a repair.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, TanyaM!
We'd love to talk to you more about your refrigerator and see how we can help you more effectively.
Please get in touch through these channels for further assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145295779) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Rated 4 out of 5 stars
Good unit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, ice maker works as expected. Condiment doors sticks sometimes
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung, we appreciate your review on your Samsung Refrigerator. We would like to welcome you to our community and thank you for trusting our brand in your home. ^Brad
Rated 5 out of 5 stars
Samsung four door French refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator with all options ! We had Best Buy delivery stand set it up. The delivery people were great ! I will use this service again.
I would recommend this to a friendRated 2 out of 5 stars
I would be happy if the water pitcher worked
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent the extra month on the water pitcher and it leaks so bad when pouring I can’t even use it
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Allie! If you'd like, you can find replacement parts and accessories at SamsungParts.com or by calling 1-800-627-4368. ^Jecca
Rated 5 out of 5 stars
Great refrigerator love the auto refill water bott
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator the plus is the auto filler water bottle. You never ran out of water with flavor. I always had cucumbers or peach.
I would recommend this to a friendRated 5 out of 5 stars
Great upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much room... great upgrade! Got it for Christmas... only bad thing was waiting for the install but well worth it.
I would recommend this to a friendRated 4 out of 5 stars
Very spacious
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very nice but sadly the delivery experience was very poor and ruined the entire experience
I would recommend this to a friendRated 5 out of 5 stars
My latest purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product a lot of cool features I have always used Samsung Electronics and appliances very reliable very satisfied with my purchase
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a remodeled home! We are a big family and love the durability it has shown.
I would recommend this to a friendRated 5 out of 5 stars
Appliance purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job. Sales people did good job of swapping out our decision to buy a full size refridgerator with one that fit our cabinet width.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great—. Love the Samsung brand. Would recommend to this product to anyone who’s looking for the refrigerator it adds style and class to your kitchen
I would recommend this to a friendRated 5 out of 5 stars
Great features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works well and looks great. The color goes with most anything and looks high end. Glad I bought them and they were in stock
This review is from Samsung - 27.8 Cu. Ft. 4-Door French Door Refrigerator with Food Showcase - Tuscan Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received the product on time. The delivery crew was efficient and set up the new fridge very nicely. The product itself is exactly as advertised.
I would recommend this to a friendRated 4 out of 5 stars
Refrigerator installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice install guys did an awesome job with this one
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Good buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good buy except for when I unboxed was as dented I suggested having it delivered n installed
I would recommend this to a friendRated 4 out of 5 stars
Samsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the operation of the Samsung 4 Door French Door is good.
I would recommend this to a friendRated 5 out of 5 stars
Works as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all our expectations so far. We like having the flex draw and bottom freezer compared to our previous side by side.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Pkorn! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator . It is an upgraded version of the old one and it has newer features
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Just OK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is just ok. Its not as big inside as it is outside. None of the shelves are tall enough for big bottles As usual, the biggest problem is Samsung Customer Service. Dreadful All I want is a replacement filter number Cant find any specs for it and the representative would not tell me which filter to buy.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having some issues finding the replacement filter on your Samsung Refrigerator. The water filter model you will need is HAF-QIN. Here is the link below:
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
Thank you for choosing Samsung. ^Brad






























