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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,300 reviews
  • Rated 5 out of 5 stars

    Lots of room , fast water dispenser great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an awesome fridge with many options including messages for door left open to your phone , lots of room in all 3 bays , very pleased with our purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Black stainless steel color peeling off!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this refrigerator for 2 years now. I was happy with it at first and after taking good care of it and making sure it last us a long time I noticed the black stainless steel is peeling off from the bottom of the side doors. So I now realized the black stainless steel is just covered and hopefully won’t peel some more and look ugly. I’m always careful to clean the surface with my soft cloth and now I’m so sad that this is happening and the insurance won’t cover it. Don’t buy this color! And also the ice maker is giving me problems, had to call to get a repair.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, ice maker works as expected. Condiment doors sticks sometimes

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung, we appreciate your review on your Samsung Refrigerator. We would like to welcome you to our community and thank you for trusting our brand in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung four door French refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator with all options ! We had Best Buy delivery stand set it up. The delivery people were great ! I will use this service again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I would be happy if the water pitcher worked

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent the extra month on the water pitcher and it leaks so bad when pouring I can’t even use it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Allie! If you'd like, you can find replacement parts and accessories at SamsungParts.com or by calling 1-800-627-4368. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great refrigerator love the auto refill water bott

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator the plus is the auto filler water bottle. You never ran out of water with flavor. I always had cucumbers or peach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room... great upgrade! Got it for Christmas... only bad thing was waiting for the install but well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very spacious

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very nice but sadly the delivery experience was very poor and ruined the entire experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My latest purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product a lot of cool features I have always used Samsung Electronics and appliances very reliable very satisfied with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a remodeled home! We are a big family and love the durability it has shown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Sales people did good job of swapping out our decision to buy a full size refridgerator with one that fit our cabinet width.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great—. Love the Samsung brand. Would recommend to this product to anyone who’s looking for the refrigerator it adds style and class to your kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works well and looks great. The color goes with most anything and looks high end. Glad I bought them and they were in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received the product on time. The delivery crew was efficient and set up the new fridge very nicely. The product itself is exactly as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice install guys did an awesome job with this one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good buy except for when I unboxed was as dented I suggested having it delivered n installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the operation of the Samsung 4 Door French Door is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all our expectations so far. We like having the flex draw and bottom freezer compared to our previous side by side.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Pkorn! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator . It is an upgraded version of the old one and it has newer features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is just ok. Its not as big inside as it is outside. None of the shelves are tall enough for big bottles As usual, the biggest problem is Samsung Customer Service. Dreadful All I want is a replacement filter number Cant find any specs for it and the representative would not tell me which filter to buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see that you are having some issues finding the replacement filter on your Samsung Refrigerator. The water filter model you will need is HAF-QIN. Here is the link below:
      https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
      Thank you for choosing Samsung. ^Brad Samsung