Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Nice design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only wish the ice maker container held more and with a 2 year old in the house, it's not that fingerprint resistant
I would recommend this to a friendnice frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the color was darker than the pictures which I had saw online. if color would have been more like pictures 5 stars
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is pleased to hear that you're enjoying this refrigerator. ^Lo
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Plenty of room. Like the water dispenser. Controls are easy. We will see how it competes with the 27 year old one we just got rid of.
I would recommend this to a friend- Cons mentioned:Ice maker
2 weeks and already having problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water container is already leaking after 2 weeks and my ice is already melting inside the ice maker. The bottom shelf has a poor design and can not be cleaned in spots. I do like the layout of the freezer and deli drawer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RicD!,
I understand that there are some concerns regarding your Refrigerator leaking and not making ice properly. I have included a Few links to assist with those concerns
1st link:Assistance on How to clean you refrigerator (http://bit.ly/2QXV93W)
2nd link: Assistance with Leaks inside your unit including the auto-fill pitcher (https://bit.ly/2BRZwJ2)
3rd link: Assistance with the Ice maker /production (http://bit.ly/2S5SF0S )
We hope you find these links helpful and thanks for choosing Samsung ^Nic
Great refrigerator love the auto refill water bott
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator the plus is the auto filler water bottle. You never ran out of water with flavor. I always had cucumbers or peach.
I would recommend this to a friendSamsung four door French refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator with all options ! We had Best Buy delivery stand set it up. The delivery people were great ! I will use this service again.
I would recommend this to a friendTruly enjoying the new refrigerator from day one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung refrigerator lives up to the reviews up to this point. It was delivered a few hours late but not really a problem. I would recommend it to my friends!
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the operation of the Samsung 4 Door French Door is good.
I would recommend this to a friendLots of room , fast water dispenser great option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is an awesome fridge with many options including messages for door left open to your phone , lots of room in all 3 bays , very pleased with our purchase.
I would recommend this to a friendMy latest purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product a lot of cool features I have always used Samsung Electronics and appliances very reliable very satisfied with my purchase
I would recommend this to a friendAppliance purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job. Sales people did good job of swapping out our decision to buy a full size refridgerator with one that fit our cabinet width.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a remodeled home! We are a big family and love the durability it has shown.
I would recommend this to a friendI would be happy if the water pitcher worked
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent the extra month on the water pitcher and it leaks so bad when pouring I can’t even use it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Allie! If you'd like, you can find replacement parts and accessories at SamsungParts.com or by calling 1-800-627-4368. ^Jecca
A little above average
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water jug that comes with inside started leaking after a month.
I would recommend this to a friendWorks as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all our expectations so far. We like having the flex draw and bottom freezer compared to our previous side by side.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Pkorn! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic
Great features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works well and looks great. The color goes with most anything and looks high end. Glad I bought them and they were in stock
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was great other than damage done during delivery and install
I would recommend this to a friendBest refrigerator ever in my opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator and the metro cooling is awesome also the in refrigerator water pitcher dispenser is AMAZING
I would recommend this to a friendBrand response from Samsung
Posted .Hi Deeboogie, I would like to congratulate you on your new Samsung Refrigerator. I am glad you are loving the unit. We thank you for choosing Samsung in your home. ^Brad
Nobel employees
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the appliances and the warranty. The team showed a very trustworthy atmosphere and gave me advice on my appliances.
I would recommend this to a friendVery spacious
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very nice but sadly the delivery experience was very poor and ruined the entire experience
I would recommend this to a friend