Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Great so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great. It has a lot of storage, the mid drawer controls work great. The water pitcher in the door is brilliant. Overall great fridge!
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to hear that this is the perfect fridge for you. Thank you for the 5 stars! ^Lo
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like our new fridge especially the convenient middle drawer. I also like the easy to clean stainless steel.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and look. Had a small issue with the interior light, but the Geek Squad was responsive and helpful.
I would recommend this to a friendVery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verrt very nice fridge it has plenty of features and even connects to smart thing app to give you updates if something is wrong
I would recommend this to a friendAmazing fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking fridge with French doors and middle drawer is super effective
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Great, I congratulate you on your new Samsung Refrigerator. I am glad this worked out for you. Welcome to our Samsung family. ^Brad
good delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't deliver or explain where my other two install kits are
I would recommend this to a friendSo far, so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time, and professionally installed. Have only had the product for one month, but working perfectly so far. Quiet.
I would recommend this to a friendrefridgerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome i just love my new fridge. it has so much room cant beat it for the price i got it at black friday
I would recommend this to a friend- Cons mentioned:Noise level
Makes too many noises at night
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too noisy during nights , probably ice machine cracking noises
I would recommend this to a friendBrand response from Samsung
Posted .Hello Ruben24! I'd like to leave this link (https://bit.ly/327Fao6) that has some information about the types of noises the refrigerator may make, and what causes them. ^Jecca
Great Installers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service! The gentlemen that came to install were very professional and courteous. I would definitely give them a 10.
I would recommend this to a friendBrewster
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with scratch but was giving 300 off other than that it so far has been great
I would recommend this to a friendLove it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is there is not a lot of room for tall items like wine bottles and gallons of milk.
I would recommend this to a friendStove,hood dishwasher refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy with my product it was open box items A lot of savoring Good customer service // calb
I would recommend this to a friendBest of the Best
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We moved to another state and needed a new fridge. We bought the best fridge and are so happy with it. Amazing quality and customer service.
I would recommend this to a friendService was great and the appliances are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is in good working order and the fridge has some hidden extras like a filtered water jug that clicks in and out place for your convenience!
I would recommend this to a friendBest refrigerator ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has been amazing, Makes organising food so easy. Highly recommend to purchase. Love the beverage drawer!
I would recommend this to a friendBe careful with Black Stainless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is aesthetically beautiful but when the door rubbed on the wall a little when I opened it the black stainless rubbed right off so I have an unrepairable scratch now 5 minutes after I got it. The ice maker is also kind of slow. The LED light inside are great and love the food showcase.
No, I would not recommend this to a friendGreat fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, only thing I wish it had was a ice bucket that was easily accessible. Other than that, the fridge is amazing. No issues!
I would recommend this to a friendBest fridge ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this refrigerator. Was very happy it did not take as long as it was supposed to to arrive
I would recommend this to a friendThe Best Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this 3 door and 2 drawer in addition to the layout inside while keeps food fresh longer.
I would recommend this to a friend