Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Nice Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been pleased with this fridge overall. The compartments in the door aren't the best use of the space though. The left side door compartments are barely useable for anything other than small condiments. other than that the rest of the fridge is a nice set up and works very well.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Anissa, congratulations on your new Samsung Refrigerator. I am glad to hear you are enjoying your unit. Your feedback is appreciated and will be forwarded to our design team to improve products for the future. We are so glad you are a part of our family and thank you for choosing Samsung. ^Brad
Fair to Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as much actual space as I thought it would have. Like the layout.
No, I would not recommend this to a friendGreat Product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great Service. A bit of a dent and a stuck door but someone came directly to our house.
I would recommend this to a friendHappy with my purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been very happy with this appliance. There’s lots of room and customizations. I surprising love the auto fill pitcher.
I would recommend this to a friendExcellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I received this fridge as a replacement for my previous Samsung refrigerator. I like the set up so far.
No, I would not recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. The only thing is that it's so easy to scratch.
I would recommend this to a friendKeeps food cold?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done. Looks great and is super quiet.
I would recommend this to a friendNice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, a bit pricey but everything seems to be these days
I would recommend this to a friendGreat Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge about 1 month ago. Has lots of room, doors are finger-roof, which is nice. Lots of interior lighting.
I would recommend this to a friendLove this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the spacious interior, lots of room! The auto-filling built-in pitcher is very useful!!
I would recommend this to a friendEmergency need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed the appliance and got what was in stock that I liked at that time.
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Everything works. Delivery was on time and professional
I would recommend this to a friendRight choice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this samsung 4 door French door and as advertised nice looking, dependable and classy. I really made the right choice with this one.
I would recommend this to a friendSamsung 27.8 cu ft 4 door French Door Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to buy a Samsung as I didn’t know anything about them, but this unit has been an absolute delight.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product with no issues that I have found!! I have not used it long so time will tell!!!!!
I would recommend this to a friendWjdlong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Love this fridagBest buy was great to work with. Delivered on time and with no issues.
I would recommend this to a friendNeed more help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough staff in dept to help. Had to wait over 20 minutes.
I would recommend this to a friendVery good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge met my needs. Thank you for all your assistance helping me get it
I would recommend this to a friendso far, works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product with a great price. Delivery on time with care it took only 30 minutes to remove the old refrigerator and installed a new one
I would recommend this to a friend- Cons mentioned:Ice maker
horrible customer serviCe from samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator and it was defective. The water on the door did not work. Spoke to Samsung for a month trying to get a replacement refrigerator. They agreed but then changed their mind when they didn’t have any inventory! (Best Buy did!). What they wanted to do was refund me the money I paid which in no way covered what it would cost me now to replace it (delivery charge, haul away charge, as well as the cost of the refrigerator). Because I bought the refrigerator as part of a 4 appliance deal on sale, I could not replace the refrigerator for the same price. I was penalized for buying more appliances from them!!! Samsung’s customer service is HORRIBLE!!! Best Buy came to the rescue!! Kudos Ft Lauderdale store.
No, I would not recommend this to a friend