Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Amazing Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color, love the French Doors! Great space planning and overall a very nice refrigerator.
I would recommend this to a friend- Cons mentioned:Ice maker
Ice maker scared me off!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to return this item. I read bad reviews on here and a discovered a class action lawsuit about the ice maker. Samsung needs to fix this issue quickly because I gave all Samsung products in my kitchen. Fix it and I’ll buy one!
No, I would not recommend this to a friend Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! What else can I say. It's beautiful in my kitchen it saves energy that I have already noticed.
I would recommend this to a friendGreat Fridge (1st was defect)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge. I got a defect at first but I was able to return it and get a new one. Everything works fine now.
I would recommend this to a friendGreat refrigerator for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has okey y of storage. We like the center drawer for all the kids juices and yogurt.
I would recommend this to a friendSpacious Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this French Door Refrigerator. It looks bigger in my kitchen that at the Best Buy Floor...lol
I would recommend this to a friendSamsung fridge.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a different fridge when we came upon this one. Awesome. Has everything and the price was great. Love it.
I would recommend this to a friendgood refrigerator lots of space good features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good looking very good quality easy to change water filter and also the filters are not expensive I would recommend this to all my friends
No, I would not recommend this to a friendRefrigerator has worked well.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the short time I have owned the refrigerator ha worked well with no issues.
I would recommend this to a friendNew Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We simply love our new refrigerator. Plenty of room and the double door on the right for condiments is great.
I would recommend this to a friendVery nice looking refrigerator and very spacious
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for my first purchase that had some condensation problem. This one works correct and looks beautiful
I would recommend this to a friend- Cons mentioned:Ice maker
Ice Maker is oorly engineered
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continuous problems with ice maker. Apparently repeatably jams up making horrible sounds. Cannot remove bucket per instructions (lifting up front and pulling) to access and clear jams. Never had such problems in 40 years of ice makers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator Ice maker. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142743601. We thank you for being a part of the Samsung family. ^Brad
J
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Return product No reason at this time Good probiotic
I would recommend this to a friendRefrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have really enjoyed this fridge. This fridge is very quite cant hear it in my living room which I could on the new LG.
I would recommend this to a friendIt cools well and the freezer is large .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking and cools well . the draw is good as you can put in it what you want.
I would recommend this to a friendFrig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Love everything about it. The middle drawer holds almost all types of cans. Perfect.
I would recommend this to a friendSamsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been very pleased with refrigerator purchased. Runs quiet and the delivery personnel were great see
I would recommend this to a friendGood, but expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. Expected it to be glossy, but it’s a nice matte color
I would recommend this to a friendRefrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is a very good quality product. It is energy efficient as well.
I would recommend this to a friendNice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best things I like is the door automatic filling water pitcher.
I would recommend this to a friend