Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good refrigerator, just got it. I hope for the best!
I would recommend this to a friendMy fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not as big as I thought it would be... But I love it anyway
I would recommend this to a friendRecommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this fridge ive always wanted a fridge with a flex drawer
I would recommend this to a friendNa zee
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator ok service policy not great at all. ,,
I would recommend this to a friendExcellent for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance. Excellent price with a scratch and dent model
I would recommend this to a friendFreeze storage is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is lighting for water and ice dispenser is not very bright.
I would recommend this to a friend- Cons mentioned:Reliability
Terrible purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a Samsung fridge, and I'm incredibly disappointed with its performance. Its temperature regulation is erratic and difficult to manage, often fluctuating wildly between temperatures that are much too warm or cold. It's also very unreliable - it frequently breaks down and needs to be serviced, meaning I have to sacrifice time waiting for repairs rather than using my appliance. Unfortunately, I cannot recommend this product to anyone else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, anon!
We are glad to help you improve your refrigerator's performance.
Most cooling concerns can be resolved by adjusting the refrigerator's settings, practicing proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
What to do if your refrigerator is not cooling:
https://www.youtube.com/watch?v=ogwmuhLH4G4
To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C).
for the freezer, and 37 °F (3 °C) for the fridge.
What temperature should I set my Samsung refrigerator to?
https://www.samsung.com/us/support/answer/ANS00080450/
This guide will show you how to level your fridge and make minor leveling adjustments.
How to level your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00062321/
How to level your Samsung refrigerator:
https://www.youtube.com/watch?v=56WIrCOKoiI
You may also refer to page 28 of the user manual for more instructions on leveling the fridge, and pages 38–41 for more temperature recommendations:
https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145295980) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Love Our New Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator! Absolutely love the color and the layout of the interior! Our favorite!!
I would recommend this to a friendBeautiful, well designed refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator allows me to access the large drawer without opening both doors reducing the amount of cold let out.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably my favorite fridge from Samsung that I've owned. I like the built in water pitcher in the door.
I would recommend this to a friendLove this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large but really cool! The water pitcher feature is more useful than you would think and great flexzone drawer.
I would recommend this to a friendHuge capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the adjustable shelves. Large freezer. The mid drawer is a great feature. Holds a lot of food!
I would recommend this to a friendNice fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge and has great features.I also like the look of it.
I would recommend this to a friendLove it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have not had any with it works like it should and holds up to the abuse of kids
I would recommend this to a friendLove this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Does what's it supposed to do. Love the middle drawer.
I would recommend this to a friendNew Refrigerator
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a few months now and we very happy with it.
I would recommend this to a friendExcellent service by best from E2E
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service by best from an E2E perspective from shopping, delivery, and installation. All activities were done on on-time.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great and versatility a must purchase if your looking for a replacement of a refrigerator or a new one
I would recommend this to a friendPerfect size for the family.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge... great service. The in fridge water pitcher is not the reason we made the purchase... but one of the coolest benefits.
I would recommend this to a friendSuper Features!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great style and great features. The major selling point for me the center drawers ability to be used as a freezer or refrigerated area.
I would recommend this to a friend