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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,300 reviews
  • Rated 5 out of 5 stars

    MSR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far now issues, love the refillable pitcher nice to always have cold water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The layout in his refrigerator is excellent ice machine works great and the freezer is plenty big for everything we need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The flex drawer is a plus and love the indoor auto fill pitcher. I use water flavor packets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been working just great, I'll definitely refer my family to make purchases from your store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson as,great and very helpful. Walked. Us through our options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase for our household. It is so easy to use and helpful during hot summers.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Not Enough Room for Tall Bottles in the Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real impressed with the new refrigerator - not enough room in the doors for condiment bottles, etc. I have to put the taller bottles on the shelf and the ketchup bottle has to lay over. Also when the ice comes out of the door, it always squirts about a tablespoon of water before it starts with the ice cubes. Sure disappointed with this purchase. Also the right hand door doesn't close easily - you have to practically force it to close.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator Very happy with her choice very good professional sales woman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black stainless is the best stainless. Ice cubes stay whole and not crushed like others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited for this fridge to arrive. Saw in-store and was very impressed overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ❤

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge it has everything i need and want nice price for the quantity and $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! Beautiful inside and out. Couldn’t be happier…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good very satisfied with the new Samsung refrigerator....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Flex Drawer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall so far a really nice and attractive refrigerator. I wanted this model for the Flex Drawer for the deli items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered last Tuesday so haven’t had a chance to see how it will function. Bu5 so far I like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refigerator. It has everything I need where I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Katie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up and delivery men. One problem with the center drawer temperature drawer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, value for money. Easy maneuverability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my refrigerator. It works perfectly and the water filter jug on the inside is a major plus.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Ice Maker is a Problem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought a Samsung refrigerator in November 2018. Within a year the ice maker was leaking and freezing up. Samsung service after three times of attempting to fix it issued a store credit for us to return it and buy something new. This model came out, we were hesitant to buy Samsung again but decided to give it another go since the ice maker issue had been “fixed” by Samsung using a different model maker. Nope! Not fixed. We have had this fridge for less than a year and had the entire ice maker replaced and it still leaks, freezes up, etc. This time we will not be fooled. We will choose another maker.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much for letting us know about your experience with this refrigerator. We value your feedback as it helps us continue working to improve. ^Jecca Samsung