Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Angle. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Left. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 1. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 2. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 4. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 5. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 13. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 16. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 17. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 18. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 20. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 21. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 22. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 24. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 26. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 27. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 29. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 39. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • Alt View 40. Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel.
  • A refrigerator designed for life - at the Best Buy Lab video 0 minutes 54 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Refrigerator Autofill Pitcher Product Overview video 0 minutes 52 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • Autofill Water Pitcher - Product Demo video 0 minutes 25 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel

Model:
RF28R7351SR
SKU:
6323227
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,300 reviews

  • The refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product because is and Excellent product it works nice .

    This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel

    I would recommend this to a friend

  • Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good fridge so far so good no problem love the feat

    I would recommend this to a friend

  • Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller then my last fridge but love the middle drawer. Love the auto fill pitcher.

    I would recommend this to a friend

  • Owner

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it It does have extra section and wide open frezee that I like it

    I would recommend this to a friend

  • Nice water pitcher

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy setup, and the autofill water pitcher inside is a super helpful feature

    This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel

    I would recommend this to a friend

  • Outstanding Fridge

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value for the money. Excellent high-end fridge.

    This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel

    I would recommend this to a friend

  • Great shopping experience

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection, product quality, product installation, and overall customer service.

    This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel

    I would recommend this to a friend

  • Samsung French Door refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the water pitcher. The dbl door and the cooling drawer. Seems to operate fine

    This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel

    I would recommend this to a friend

  • Samsung Refrigerator

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Refrigerator looks beautiful and the drink drawer is very nice!

    This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there zM8Ms2020, congratulations on your new Samsung Refrigerator. I am so glad you are loving the looks and performance of the unit. As always, thank you for choosing Samsung in your home. ^Brad Samsung

  • Excellent Service and Installation!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Will now be purchasing all future appliances from Pacific Sales at Best Buy!

    I would recommend this to a friend

  • Home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s looks great in my kitchen kids loving it opening it at times for no reason

    I would recommend this to a friend

  • Perfect solution for our needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at multiple units we decided on this one.. ended up being the perfect fit for our needs.

    I would recommend this to a friend

  • Love the flexibilty of the shelfing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the auto fill pitcher access door for cream cheese and butter so don't have to open up door to find.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love to hear that you love this refrigerator, Tiger. Thank you for choosing Samsung. ^Lo Samsung

  • Amazine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model of refrigerator is wonderful, it works very well and is beautiful.

    I would recommend this to a friend

  • SINPLY THE BEST!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Refrigerator I have ever purchased ( I've bought 20+ over 50 years).

    I would recommend this to a friend

  • A beauty!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy at a great price. I love the features!!!

    This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel

    I would recommend this to a friend

  • Great Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this fridge, it has a water dispenser inside that auto fills 10/10

    This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel

    I would recommend this to a friend

  • Nice purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, although I haven’t had it very long but so far I am very happy

    I would recommend this to a friend

  • President

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this refrigerator!!! Meets all of our expectations! Excellent quality!

    I would recommend this to a friend

  • Samsung Fridge

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a few months ago. love this refrigerator.

    This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel

    I would recommend this to a friend
Page 95, Showing 1,881-1,900 of 2,300 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.