Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is awesome has many excellent features. Very happy I chose Samsung
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator! Easy to install handles and works great . No complaints!
I would recommend this to a friendnew refrig
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the features. Best Buy installed and that was well done.
I would recommend this to a friendAll good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and wouldn’t go anywhere else can’t beat the service
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my kitchen and very usuable for the space I have.
I would recommend this to a friendGreat quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was excellent. The delivery team was on time and professional. Love the fridge.
I would recommend this to a friendGlad we purchased it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice lighting. We like the second pull-out drawer. The ice maker does well too.
I would recommend this to a friendVery happy with her purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love everything about the refrigerator we are glad that we made the purchase
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator love the extra compartment!!!!!
I would recommend this to a friendExcellent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, love the outside door. Perfect
I would recommend this to a friend- Cons mentioned:Ice maker
Ice maker is a joke
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2nd Samsung, had to have the 1st one replaced because the ice maker could not be fixed. Got the newer model and was told Samsung had corrected the ice maker problem. The ice maker on this new refrigerator still freezes up. Google “Samsung ice maker” and you’ll see that there is a class action lawsuit for the ice maker. Seems Samsung don’t want to correct a known problem. Plane and simple, do not buy any Samsung refrigerator unless you want a fridge that the ice maker continually freezes up and won’t work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Refrigerator and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142970038. We thank you for being a part of the Samsung family. ^Brad
samsung food showcase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge, loaded with great features. second one we purchased
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality features this refrigerator has besides it appearance
I would recommend this to a friendJules
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! Best refrigerator I’ve had!!
I would recommend this to a friendAwesome fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge! Looks very nice, water dispense has a good size for refilling pitchers.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful. Nice refrigerator Great storage good purchase
I would recommend this to a friendThe freezer is also vett
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, what else can be said? The color, the print free feature is great.
I would recommend this to a friendKeeps everything so cold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Keeps all of our items cold and I mean real good especially beverages.
I would recommend this to a friendNa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Na great amazing greats service qerryyioohhkjgccgh
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Let’s see how long it lasts before it has a problem.
I would recommend this to a friend