Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was excellent. The delivery team was on time and professional. Love the fridge.
I would recommend this to a friendHarry Beggs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, this is the second time I bought this one
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a good fridge.. enjoy all the special features.
I would recommend this to a friendKeeps everything so cold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Keeps all of our items cold and I mean real good especially beverages.
I would recommend this to a friendAwesome fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge! Looks very nice, water dispense has a good size for refilling pitchers.
I would recommend this to a friendHappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool fridge cold freezer so far works like it should
I would recommend this to a friend- Cons mentioned:Ice maker
Frozen solid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the refrigerator, especially the water pitcher that came with it, unfortunately what I didn’t like was the fact that the ice box froze and we didn’t have it a week yet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your Samsung Refrigerator and it could be covered under warranty. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1142954560. We thank you for being a part of our growing Samsung family. ^Brad
Refrigerator install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service on install of refrigerator and on time
I would recommend this to a friendGood to have
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it, best part is the flex space with showcase.
I would recommend this to a friendSo far loving it ❤️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice! Really love the roominess. Very happy with purchase so far
I would recommend this to a friendBest fridge ever!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have bought this one last tou and I love it. IT is a must have.
I would recommend this to a friendBrand response from Samsung
Posted .We're so happy that you're happy, NaturalOne! Thanks so much for sharing. ^Jecca
Nice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and the color with the anti finger print feature is great.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the middle drawer. So far there isn't anything I don't like about it.
I would recommend this to a friendNew refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, no issues yet. Working as expected.
I would recommend this to a friendLove the 2nd Drawer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that second drawer! A ton of space int he upper also
I would recommend this to a friendBest purchase for the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the refrigerator I have ever owned the color is amazing it matches my kitchen
I would recommend this to a friendOk Product only. Not worth the price.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functionality of the refrigerator is not that great 1. It is not easy to rearrange the inside trays to accommodate huge containers 2. The left middle tray when rearranged does not have sufficient support 3. Middle draw is not a freezer..it can max couple of degree less than refrigerator 4. Insufficient Grove to rearrange door shelf. Leading to many unusable door shelves 5. The ice machine does not actually provide crushed ice. Its crushed pieces are huge. If you are looking for a high usage refrigerator...not worth the buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much, Pree, for your insightful feedback about your experience with this refrigerator. Samsung values the thoughts and feedback of all our customers. ^Jecca
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this refrigerator about 3 weeks ago. It is one of the best models in the market.
I would recommend this to a friendFridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were on time for delivery and it was a fast installation.
I would recommend this to a friendrefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent merchanise and service. would buy again
I would recommend this to a friend
