Customer Ratings & Reviews
- Model:
- RF28R6301SG
- SKU:
- 6355741
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 27.8 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Food Showcase for its spacious interior, water pitcher feature, and fingerprint-resistant finish. Many customers appreciate the showcase door and the overall design of the refrigerator.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fingerprint resistant
Beautiful Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Has worked flawlessly and looks like new. Best Buy delivered and installed the refrigerator and gave me a few hints on keeping the finish bright and shiny. Our previous two refrigerators had the ice maker go out shortly after the warranty expired. This ice maker has worked flawlessly since day one.
I would recommend this to a friend Ice maker broke after 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is no longer working after only 4 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand how frustrating it can be when results and expectations do not quite meet. If you were still having issues with your unit, I would love to speak to you about this matter and set up service. Please feel free to reach out to me directly via one of the following options and reference ticket number # 1141458515.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Lena
Not cooling
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped cooling and freezing after 5 month of use, horrible samsung fridges
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rayy,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as it stopped cooling and freezing after 5 months of use. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001027/ and click on "Refrigerator or freezer is not cooling at all" to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00080450/ to know what temperature should you set for your Samsung refrigerator.
I also recommend you watch the video on this link https://www.youtube.com/watch?v=ogwmuhLH4G4 to know what to do if your refrigerator is not cooling.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144296628.
-Noraina
- Pros mentioned:Spacious
The Best yet!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best yet. I’ve been having this refrigerator for three years now. Still works perfect. Very quiet and energy saver.
I would recommend this to a friend Not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible fridge. The writing in the fridge for the vegetables started erasing. Also the water and ice buttons aren't working. 3 year old fridge. Now I have to go buy the part. Samsung covers for the part but they charge you for someone going to your house and installing the part. 300 dollar repair on a 3 year old fridge, Samsung is awful!
No, I would not recommend this to a friendSamsung refrigerator poor design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a predecessor to this refrigerator because I liked the design and wanted these features, despite that is was expensive. Just past 5 years, it stopped cooling and couldn't be fixed. Experienced refrigerator repair technician pointed out that the cooling system has a defective design with extremely thin tubes that fail. Told me the error codes are imprecise and that repair is not feasible. He recommended that customers not buy Samsung refrigerators. I contacted Samsung and was initially told I'd get a coupon to buy a refrigerator for half-price within a few days. They then reneged on this. Months later, after many unpleasant calls and emails, they sent a coupon. I had already replaced the refrigerator with an LG.
No, I would not recommend this to a friendGood Product for Good Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Product is good and has got good features with good Price value
I would recommend this to a friend