Customer Ratings & Reviews
- Model:
- RF28R6301DT
- SKU:
- 6355757
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 27.8 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Food Showcase for its spacious interior, water pitcher feature, and fingerprint-resistant finish. Many customers appreciate the showcase door and the overall design of the refrigerator.
This summary was generated by AI based on customer reviews.
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great it’s good i love the. fridge it’s awesome
I would recommend this to a friendBeautiful fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for! Ice, water and ez access to drinks
I would recommend this to a friendFeatures rich in great quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality refrigerator with great features and finish
I would recommend this to a friendCold. Opens. Closes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps things cold. Extra cold on the bottom part. Doors open and close.
I would recommend this to a friendGreat refrigerator for my house
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for my house. With smart look on the door
I would recommend this to a friend- Cons mentioned:Noisy
Makes noise and water/ice dispenser is poor design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Water/ice dispenser allows for water to drip. Users need to be careful when using ice so that ice pieces do not fall to floor. Makes different noises. Fridge is much louder than previous fridge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, Gkbestbuy! We want you to have the best possible experience with this refrigerator. I recommend looking at this link (https://bit.ly/31xF6xI) to help with the water dripping from the dispenser. I can also provide this link (https://bit.ly/2S5pDSh) that has information about what noises from the refrigerator are normal, and what noises are not. ^Jecca
Great french fridge and freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use and lots of space for fridge and freezers.
I would recommend this to a friendNot the best fridge we ever had
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have an issue with the storage space in this fridge. Our previous fridge was an LG, which offered us more storage space for the same size unit. Thinking of returning this unit for an LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there OurnewTV, I want to congratulate you on your new Samsung Refrigerator purchase and appreciate you taking the time to share your review. I would like to forward your design concern to our design team for future products. We welcome you to our family and thank you for choosing our brand in your home. ^Brad
Not as good as LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works. Ice maker is noisy and cumbersome to get ice bucket out. The quick door on right works nicely. Arrangement of items takes some work due to bights. Miss my LG fridge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. We hope that you will grow to love the design of our product. We welcome you to our family and look forward to you getting to see all the new things Samsung will offer. ^Brad
Samsung Icemakers Are The Worlds Worst
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I still own two other Samsung refrigerators. We purchased this during Covid and Best Buy did an excellent job of delivery and installation. Unfortunately 1 year later and we have the dreaded Samsung Ice Maker failure. If you look this up on line you will see thousands of unhappy Samsung customers as they cannot seem to make an icemaker that lasts for very long. I replaced the Ice maker myself (because it is out of the absolutely lame warranties manufacturers put on appliances these days) and it was working again. Fast forward two months after we sold our home and the new homeowners (who thought they had a really nice 1 year old fridge) called me to say the compressor took a dump. Yes, after only 1 year both the icemaker and compressor crap out. Again, unfortunately the builder we purchased our home from only puts Samsung appliances in so we had to go with yet another Samsung fridge. We also have a Samsung Fridge at our lake house which also has the worlds worst icemaker in it. After all of the bad luck we have had with Samsung appliances I suggest looking at another option.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello jdsky,
We appreciate your review of your overall experience with the ice maker and the compressor of your Samsung refrigerator, and we're here to help.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
The little door got me haha
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and keeps up on ice making. Only real complaint is when you open one door the other doesnt remain flush, it pulls open a bit.
I would recommend this to a friendBrand response from Samsung
Posted .Hello JazzysPawPaw! We greatly appreciate your valued feedback about this refrigerator. ^Jecca
Don’t ever buy this refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker makes ice cubes that are white in color instead of being crystal clear like my old GE refrigerator made, that was 17 years old. Geek squad came out to tell me that it was normal. Refrigerator make different noises all day long. Again that is also normal. While reading the manual, I found out that every time you have to change the water filter, you have to shut off the water main. I have barely had this refrigerator for 3 weeks. Please please please don’t buy this model. It’s a piece of crap. Geek squad is coming out again to check it out. I have been complaining about this for more than a week, yesterday geek squad said it was too late to return it. Guys don’t buy Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Manuj! I have a couple links I'd like to provide you that might help with some of your concerns. First, I have this link (https://bit.ly/2OYhBIY) that explains why the ice sometimes looks cloudy or white instead of clear. I'm also providing this link (https://bit.ly/39IZvmo) that details out what sounds are normal operational sounds, and which ones are not. ^Jecca
Could be better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge doors don't open enough to easily take out the drawer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Msalloum, I would like to say congratulations on your new Samsung Refrigerator and thank you for taking the time to post your review. We appreciate great feedback on our products. This way we are always thinking of you when designing our new products. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good in the kitchen, matches well with decor
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for taking a moment to leave an awesome review! Your new Samsung kitchen must be a beautiful thing to behold, and I am so happy for you! ^Shifa
Please learn to make a ice machine..
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice machine cloggs up, and wont dispense ice. I need to remove the ice tray every other day, and clear the clog.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with the ice maker as it clogs up and won't dispense ice. We appreciate your patience in dealing with the situation as you need to remove the tray every other day to clear the clog. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you on the issue. Just click on "Ice bucket is stuck or has a block of ice" for the troubleshooting steps.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01209062/ if your ice dispenser does not dispense ice. Just click on "Ice does not dispense" to guide you on the issue.
I also recommend watching the video on this link https://www.youtube.com/watch?v=EsbHtpc1ak4 on how to maintain the ice maker in your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144413493.
-Noraina
Hate it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I got this was for the pitcher which has stopped working twice in 6 months. Door in door is ok not worth the extra $500. The two drawer freezer doors don’t extend very far and both doors are hard to open. My 12 year old garage Samsung is much better. I’m so angry I didn’t go with good ole GE:(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gloria, I see that you are experiencing some issues with your Samsung Refrigerator auto-fill water pitcher and would like to make sure that you have the best experience with your appliance. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143344449. We thank you for choosing Samsung for your kitchen needs Samsung family. ^Brad
Defective...will it heal itself?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our kitchen remodeling is ALMOST done! Today WAS to be the day our BRAND NEW Samsung was to be installed...but...it sprung a leak!?!? No Go on the install... No Go on finishing a 3 month construction project... awaiting Best Buy to fix the bugger. I'll report back AFTER we have ...a solution
No, I would not recommend this to a friendCommon problem: leaky ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker leaked from day 1. Was sent someone to fix it. 1 month later, leaks again. Top shelf freezes everything and anything pushed to the back on middle shelf.
No, I would not recommend this to a friendNo stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars They would not bring my fridge up the stairs-3 flights. They didn’t take the doors off the fridge. So they left. The delivery people (two very short men) measured for 10 Minoans then left.
No, I would not recommend this to a friendbad best buy customer service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in just 3 month. temperature goes to 80 and never down.Samsung approved replacement from store but its been 10 days and still not received call from best buy!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there dipesh, I realize that you have been having a deal of trouble receiving your replacement and know how time sensitive this matter is. I would like to take a look into your case and see if there is anything I can help expedite this process. Please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143559964. We welcome you to our family and thank you for choosing Samsung. ^Brad