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Customer Ratings & Reviews

$1,549.99
Save $250
Comp. Value: $1,799.99

Customer reviews

Rating 4.5 out of 5 stars with 926 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator's overall performance, ample capacity, and modern design. Many appreciate the ice production, perfect size, and quiet operation, along with its excellent temperature control and fingerprint-resistant finish. However, a few customers have reported receiving the product with dents.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 926 reviews
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what we were looking for! Tons of space and well built! My favorited part is the ice machine inside the freezer! Buy it! Also the delivery guys were so nice and accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Beautiful Sleek French Door Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sleek Style, love that there are no big handles on front. So much space inside, fingerprint resistant. We bought this at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 4 out of 5 stars

    Great counter depth fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great layout love that is does small and large ice. You cannot tell is is running. We don't want water in the door and this one is sleek and great space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Product, Poor On-Line Interface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is exactly what we wanted, so we are completely satisfied with the product. However, the Best Buy on-line experience left a great deal to be desired (poor user interface, poor communication); from now on, I will probably do any business with Best Buy by going to the store itself.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVEEE this fridge. Has everything you need and the super spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My smart fride.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best fridge ever.I don't have an ice maker set up as yet. I just set water into trays and that works pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire process was smooth, fast approval, fast delivery, delivery guys were super nice and careful, they even delivered in heavy snow. We love the new Samsung fridge…no problems or complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of room in this refrigerator and it fits through a 32 inch door way.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Our frig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator we order is great, love it! Looks really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    We are loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are loving this refrigerator. We previously had one with water/ice in the door and the ice maker never worked right and kept freezing up. No handles makes it look very nice and it's easy to open. The one thing i wish it had was a refrigerator drawer under the top part. We used to have one and it was so nice for the quick snacks we kept there. It's just not as convenient to have to open the top doors to access the smaller drawer, but definitely not a deal breaker. The ice has been great! No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new refrigerator I would recommend this to anybody looking for a new refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice fridge! I had the older model for years so we decided to stick with the brand. The ice is cool, perfectly squared everything works good. The one thing we noticed is it seems smaller inside than the previous model. Could be my configuration, but Love the fridge overall

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Refrigerador

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first purchase from Samsung refrigerator, and honestly it is working perfectly! I love the sleek look which fits and matches my kitchen decor. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung fridge review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple words, money’s worth the fridge, super nice, lots of space and elegant unit, I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge! It is so nice and elegant. Only complaint I have is the bottom glass part is very difficult to remove to clean!! I jad to watch several YouTube videos to figure it out butnother than that it is perfect!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung 27 cu. ft. 3-Door Counter Depth SS Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well-designed, spatially efficient refrigerator. The clean lines add to its visual appeal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Open Box Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Have not been able to test the water & ice lines just yet. But works for us as a 2nd fridge. The doors are not sitting level but that's ok for an open box as everything else is in great shape so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Plane Jane is good to great enough for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had it for a month now. Fits perect into our kitchen. Replaced an old GE model. The Ice Maker is fantastic. The Space inside is adequate. The engineering of the guts of this thing is pretty great and make it fit more snug into its space giving us more available space in the kitchen. The lighting inside is very adquate. I would equate this thing to the plane jane model which is perfect. We don't need all of the extra bells and whistles that will just break in the future anyway. Very solid.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. Very spacious. However, I don’t like the ice maker. It takes too long to produce ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge. Plenty of room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. We have a family of 9 and it’s enough space for what we need. The kids like the ice dispenser in the pull out freezer. The front of the fridge stays clean as it’s intended. Overall, very pleased with the fridge. My only complaint is with regards to Best Buy. Purchased it in September only to see it reduced by $500 40 days later. According to Best Buy policy, however, it can’t be price matched. That was hard to swallow given the short window of time and a pretty significant reduction in price.

    I would recommend this to a friend