Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$1,549.99
Save $250
Comp. Value: $1,799.99
Deal ends tomorrow

Customer reviews

Rating 4.5 out of 5 stars with 926 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator's overall performance, ample capacity, and modern design. Many appreciate the ice production, perfect size, and quiet operation, along with its excellent temperature control and fingerprint-resistant finish. However, a few customers have reported receiving the product with dents.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 926 reviews
  • Rated 3 out of 5 stars

    Great fridge. 10/10 service 50/50

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was 5 stars no doubt but the first one arrived dented and the delivery guy put it all together, service was amazing. However when I received the second fridge the man was late and with no apology and short conversation dropped it off filled with packing foam and plastic. I had to take the refrigerator apart to remove all the plastic by myself. The first install the person removed all the packaging for me, the second install was a hassle. Just wish it would’ve been consistent service. I assumed it would be unwrapped for me and was home alone with a 6 month old. I would’ve asked someone to come over and help me if I would’ve known I was supposed to take apart and put together the whole fridge and throw large foam packaging away.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We understand that your experience has been less than ideal, and we are glad you like the Samsung refrigerator. Let us help you.

      To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 27 cu ft 3 door Smart Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far. Spacious. Looks good. Is operating well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great fridge for price and size

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. The surface is easy to clean and it is good at staying fingerprint free. For a counter depth it has great space. We really like the ice making tray with the scoop. It's different from having a dispenser from the door. Also the autoloader water pitcher and interior dispensor is a great idea as it keeps the outside clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    B

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freez nice big space automatic ice maker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and affordable Samsung refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!! Spacious and beautiful! Love the ice maker on the bottom!! NO MESS!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Highly pleased and recommended.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is roomy inside and can hold many items in doors. The freezer makes 2 sizes of ice cubes. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy and Beautiful and aesthetically pleasing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our refrigerator and dishwasher 2 months ago. Best purchase we’ve made in a long time. From the salesman to the delivery and installation. We absolutely love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Refrigerator is roomy, bright, and oh so quiet! It fits the space nicely without taking over the whole kitchen. Very happy we finally made the upgrade. Best Buy delivery was a breeze too -- very professional staff and they took the time to make sure everything was in place before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Fridge Worth Buying

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge and very classy and stylish for any kitchen, if I had any gripe about the this product would have to be the freezer, you'll need to get a deep freezer because it can't even hold a frozen pizza that full size unless you removed bins and such but regardless of that its a interesting system and definitely worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this fridge

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect. The depth is great and the bottom freezer as well as the main fridge is very spacious! Very happy with this fridge purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung french door fridge.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Just as described. Large size. Great drawers and freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Solid Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this fridge. It's spacious without taking up too much room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my fridge the best purchase so far from best buy and i save some money

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Counter Depth Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent counter depth refrigerator with tons of space. Very well designed. The ice maker with two kinds of ice works very well. Love not having big handles that stick out. Very sleek, modern design that fit perfectly in our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator looks good has enough storage for my use so far I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of space and also a very nice design.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Price was great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slick look, I like! I wish it had a water dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed/happy so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i don’t have much bad to say about it Inly nit is the ice maker lowers overhead space in that spot So far very impressed Just nervous because its a Samsung and there products, especially refrigerators are NOT tops in reliability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this refrigerator a couple of weeks since our old one stopped cooling our items. Absolutely love this item and could not be happier with our purchase so far.

    I would recommend this to a friend