Customer Ratings & Reviews
- Model:
- RF27CG5010S9/AA
- SKU:
- 6546220
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator's overall performance, ample capacity, and modern design. Many appreciate the ice production, perfect size, and quiet operation, along with its excellent temperature control and fingerprint-resistant finish. However, a few customers have reported receiving the product with dents.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Love our purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s been a great purchase. We definitely love the Samsung line items.
I would recommend this to a friend - Pros mentioned:Overall performance
Good Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work & Quality as advertised. Good deal while on sales.
I would recommend this to a friend Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for about 2 months and it has been great! I really like the smart features that are part of it and the open door alarm. The team that delivered and installed my unit were also great I would highly recommend this unit and the delivery service from Best Buy
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung warranty is only lip service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I loved this fridge. It’s beautiful and fits perfect in my kitchen. After 2 months, it completely died. After 2 visits from technicians (neither could fix it), they determined that the computer in it is dead which is causing it to not cool. This part is on back order and nobody knows when it will come in. It’s under warranty, but I have been without a refrigerator for over a month. Every step with Samsung is a disaster. Nobody calls when they say they will. Nothing runs on schedule. They wanted to offer me a refund in Samsung credit, but everything on their website has a huge markup over other retailers. I am still waiting on a replacement. If you are considering buying a Samsung product, ask yourself if going over a month without a refrigerator will affect you. Samsung does not care how long you go without it, they will move at their painfully slow pace and you will spend no less than 2 hours on each call trying to get a result, that seems to never come.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lauren T,
We acknowledge your disappointment with the experience you have had with your Samsung refrigerator model. We would like to speak with you more about this experience and assist with either getting service set up or determining what steps can be taken to help with your refrigerator.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1146882839 to help our team pull up your information.
Leo
- Pros mentioned:Overall performance
Love the clean look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad we bought the Samsung bundle of kitchen appliances. We love the look, the features and the connectivity
I would recommend this to a friend - Pros mentioned:Size
Samsung 27 cu
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing space layout, It's the perfect size, very happy with my purchase
I would recommend this to a friend - Pros mentioned:Ice production
Spacious fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is super spacious inside and the different ice cube sizes are great!
I would recommend this to a friend - Pros mentioned:Design
Machinist
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so nice and nice design , love it. great price point.
I would recommend this to a friend - Pros mentioned:Capacity
Review!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious! Love that the milk can go in the door. So far so good. We are very happy with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Bbgg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good refrigerator. I like this refrigerator and and also their service is very good.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung French Dooor 27cu
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well, the app is pretty good to change temp and check door open
I would recommend this to a friend - Pros mentioned:Overall performance
Good fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well would buy again. Purchased for rental and it looks nice
I would recommend this to a friend - Pros mentioned:Capacity
My fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, lots of room looks beautiful. Good space for everything. Freezr gas ample room.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice refrigerator.I would recommend getting
I would recommend this to a friend - Pros mentioned:Ice production
The best space!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, Love, Love our new refrigerator!!!!!!!! Especially the dual ice maker.
I would recommend this to a friend Happy customer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, does the job and spacious enough. Happy with the purchase! The install was smooth and easy too
I would recommend this to a friendFridge Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had for a week only reason for a 4. I do love the ice maker. It is making more than enough for 2 at the moment.
I would recommend this to a friendGood Frig
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great refrigerator so fat. There are some negative reviews but it's been great for me.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Delivery service was Great! Sales associates in store Great!
I would recommend this to a friend - Pros mentioned:Capacity
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really spacious and easy to keep clean. Love the features.
I would recommend this to a friend