Customer Ratings & Reviews
- Model:
- RF27CG5010S9/AA
- SKU:
- 6546220
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator's overall performance, ample capacity, and modern design. Many appreciate the ice production, perfect size, and quiet operation, along with its excellent temperature control and fingerprint-resistant finish. However, a few customers have reported receiving the product with dents.
This summary was generated by AI based on customer reviews.
Bad service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't take my refrigerator to my apartment. I had to pay $100 extra so someone else could do it. And now it is not working.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MarianaM,
We understand how you feel about your new refrigerator not working. We're glad to help.
We would love to speak with you to learn more details and provide the best assistance possible. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150834182) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this fridge! My favorite is that it makes two types of ice!
I would recommend this to a friend- Pros mentioned:Overall performance
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price and awesome look. Stainless looks great
I would recommend this to a friend Nice fridge for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Cool ice maker that makes 2 types of ice.
I would recommend this to a friend- Pros mentioned:Overall performance
Thanks to the Best Buy staff in Northglenn Colorad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My is loving everything about the samsung refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good excelent product ............................
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with this purchase. The delivery drivers were on time. They were very professional and made sure everything was working before they left. Haven't had any issues and im glad i purchased 5yr warranty just in case
I would recommend this to a friend- Pros mentioned:Size
BJJ sex
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very nice and much bigger inside.
I would recommend this to a friend Best refrigerator ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator it’s the best one I’ve bought so far.
I would recommend this to a friend- Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had our fridge for almost a month and love it!
I would recommend this to a friend Love our new Samsun fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the two doors! Freezer has lots of space. Great ice maker! Outer surface doesn’t show fingerprints— wonderful!
I would recommend this to a friend- Pros mentioned:Size
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space for the size, ice machine works great!
I would recommend this to a friend - Pros mentioned:Overall performance
Great look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean appearance and a feature of the kitchen.
I would recommend this to a friend Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Good storage space. Easy install.
I would recommend this to a friend- Pros mentioned:Overall performance
Works fine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Includes the features I wanted and works fine for now
I would recommend this to a friend FRIDGE
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY NICE FRIDGE. ZERO COMPLAINTS SO FAR. THE DRAWERS SLIDE OUT VERY SMOOTH AND YOU CAN OPEN ONE DRAWER WITHOUT HAVING TO OPEN BOTH DOORS
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good buy, a good fridge. A bit on the expensive side but would still recommend.
I would recommend this to a friendThink twice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator with adjustable shelves but small freezer. Had to go buy a freezer chest. Ice maker doesn’t work. This replaced the side by side Freezer/ Refrigerator we had that was only 2 years old. That one had no adjustable shelves and had issues with the ice maker filter leaking. I would not recommend Samsung Refrigerators
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're saddened that your overall experience wasn't up to your expectations. We want to help, CarlC.
The link below will show you the diagnosis of the ice maker. For more details, please select the corresponding bullet points that affect your ice maker experience. There are hyperlinks and a YouTube video included; kindly visit them.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148899309, to help our team pull up your information.
Have a great day!
^Chrystel
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the counter-depth! It still has a lot of freezer and refrigerator space!
I would recommend this to a friend- Pros mentioned:Capacity
Really nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great upgrade from our last fridge easily twice the space
I would recommend this to a friendBrand response from Samsung
Posted .Hi JasonV,
Thank you very much for your observation of our refrigerator. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-