Customer Ratings & Reviews
- Model:
- RF27CG5010S9/AA
- SKU:
- 6546220
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator's overall performance, ample capacity, and modern design. Many appreciate the ice production, perfect size, and quiet operation, along with its excellent temperature control and fingerprint-resistant finish. However, a few customers have reported receiving the product with dents.
This summary was generated by AI based on customer reviews.
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Good storage space. Easy install.
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good buy, a good fridge. A bit on the expensive side but would still recommend.
I would recommend this to a friendThink twice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator with adjustable shelves but small freezer. Had to go buy a freezer chest. Ice maker doesn’t work. This replaced the side by side Freezer/ Refrigerator we had that was only 2 years old. That one had no adjustable shelves and had issues with the ice maker filter leaking. I would not recommend Samsung Refrigerators
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're saddened that your overall experience wasn't up to your expectations. We want to help, CarlC.
The link below will show you the diagnosis of the ice maker. For more details, please select the corresponding bullet points that affect your ice maker experience. There are hyperlinks and a YouTube video included; kindly visit them.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148899309, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Capacity
Really nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great upgrade from our last fridge easily twice the space
I would recommend this to a friendBrand response from Samsung
Posted .Hi JasonV,
Thank you very much for your observation of our refrigerator. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Bad service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't take my refrigerator to my apartment. I had to pay $100 extra so someone else could do it. And now it is not working.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MarianaM,
We understand how you feel about your new refrigerator not working. We're glad to help.
We would love to speak with you to learn more details and provide the best assistance possible. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150834182) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
New Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works great however it was delivered with several defects on the right-side door. Geek Squad was out today to inspect it and they are ordering a new door and hinge.
I would recommend this to a friendDelivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was upset at first with the delivery they never took my old fridge which I pay for it I had the door off and my old fridge apart before they got there.. I made it easy for them since I work 10 years in appliances delivery for Lowe's and hh Gregg in the past I was a driver delivery
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the counter-depth! It still has a lot of freezer and refrigerator space!
I would recommend this to a friendNice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Especially the wide drawer and the "slide back" shelf. What a concept! Wish it had handles though.
I would recommend this to a friendI like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Deserve each dollar.look nice. Delivered on time
I would recommend this to a friendSamsung Refrig/Freezer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator space is fine. The freezer space is lacking a bit. Temp control for both was somewhat of a puzzle, but eventually solved.
I would recommend this to a friendBest buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service helped us to buy best product. The price was lower than the other stores. The product is delivered on time and safely. The deliver guys carried the product carefully, they are very professional.
I would recommend this to a friendPerfect size
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift and it was exactly what was wanted
I would recommend this to a friendSamsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and as usual, great service by Best buy
I would recommend this to a friend.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Just need to reconfigure for taller bottles.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Worth the price. Great refrigerator.
I would recommend this to a friendGarcia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a couple of issues with some damage from the warehouse. Third time was the charm. Geek squad arrived , ordered new parts and took care of the issues promptly upon receiving the items. Great customer service
I would recommend this to a friendReliable fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge. Good looking fridge. Reliable. Cleans well and looks great.
I would recommend this to a friendRefrigerador
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelled service and good price on all products perfect
I would recommend this to a friendFridge space nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I do not have the ice maker hooked up. Freezer could be a little bigger.
I would recommend this to a friend