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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2316 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,316 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Enjoying the fridge for the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a good size and the freezer can fit a lot. The down side is that the water filter is not back lit and the fridge doesn’t have a shelf that can fit a full gallon of milk just on the door. Happy with the purchase over all for the price I’d buy it again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jeremy, I want to congratulate you on your new Samsung Refrigerator and appreciate you for taking time out of your day to share your feedback. We are glad to see that you are enjoying your new machine and welcome you to our family. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Geo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality refrigerator, performs well. The ice maker is loud and hard to fill tall wster decanters. Easy to pull out. The left crisper drawer is hard pull all the way out.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good, the only problem i have with it is no night light for the water and ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. Lots of room and was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Perfect Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It’s spacious, pretty, easy to get things. Easy to clean too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new refrigerator, spacious, easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design and ease of use of this new refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than LG by far!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator for the price! Make sure when you get it tho that you go on YouTube to find out how to get it out of Demo mode. Other than that - it’s a great product! Sure beats the LG I had nightmare problems with!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Best Buy items,it’s professionals,& delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items I bought are functioning great, the sale people were friendly and professional… the delivery department and arrangement were disappointing !. I waited about a week for my refrigerator while all my food spoiled..but thanks, we love the frig,and sound box..

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this at Costco for about the same price but delivery needed immediately. This was ordered delivered and set up within three days. I was so impressed when it arrived. The delivery and hookup was swift and clean. The freezer holds so much more than my old one. I' m really happy with this purchase from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refrigerator Freezer Combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, pretty in my kitchen! Kitchen jewelry! LOL. Has lots of space in all compartments and we love the ice and water dispenser on the door- so convenient for my family!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Size Refrigerator - No issues yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lots of space to put items, my fruits and veggies. The freezer area is huge with the drawers making it very easy to store lots of delicious packaged foods. The roomy area of the fridge allows for me to put drawers in so I can organize the space and make for easy grab and go for the kids. The full size pull out drawer is a great level for the kids to get in and grab and snack.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Don’t buy a Samsung refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a Samsung refrigerator regardless of the model. Ice makers leak, compressors are failing. The sealed system is not welded it’s crimped together to cut costs. Their customer service is terrible. I had the French door with screen on door . Ice and water in door and failed with in 3 years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Better than we expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars for the fridge. My wife loves it. There’s plenty of room, it quiet, and looks beautiful. Service on delivery was horrible though. The delivery men tried to leave the fridge in our living room because they were not competent to fit the fridge into the kitchen. Luckily, I called the warehouse and they sent a different team next morning and they fit it right in under 20 min.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great fridge on sale

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, amaIng fridge. Plenty of space and storage. Only complaint was initially getting the ice/water dispenser to stop being so finnicky

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    fewg8smom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator is working well. The ice maker delivers ice slower than my old 'frig but at least I get ice. The 'frig is larger than I need since I live alone but they don't seem to make them smaller. I have found that it is not very fingerprint resistant.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn’t be happier with our new refrigerator. It has tons of room and it’s nice looking. The only negative thing I will say, is the right door feels like it should have a better closure on it. It makes you feel like it doesn’t close but it does. It’s just something to get use to. I always kind of push it just to make sure it is completely closed. Love it and would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    perfect refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the size and the layout. plenty of room, nice and cold and looks gorgeous.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes fridge organization so much easier. Only con so far is that the left door won’t stay open and it hits you as you stand there. Also, the wide drawer feels like it gets off track and doesn’t always shut easily. For the price, I feel like it shouldn’t have these problems.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator. I love the French door setup and drawer freezer. It’s much more roomy compared to a side by side refrigerator and I can find things easier in my freezer now. The fruit and vegetable drawers are a little smaller than what I’m used to but they do provide sufficient space. The water and ice dispenser work well, but there isn’t a light on it which is the only thing I can say that I don’t like about it. Otherwise, it looks good, does it’s job well, and you can’t see fingerprints on it like the stainless steel versions, which is great if you have kids.

    I would recommend this to a friend