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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2316 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,316 reviews
  • Pros mentioned:
    Capacity, Space

    Rated 5 out of 5 stars

    Exceptional Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has all the space and capacity that I need energy efficiency

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large refrigerator. I thought I would have a problem with the amount of door bins; but they are really big on one side and much smaller on the other so I still fit all the items I had in my other refrigerator. The only problem I have is the black stainless steal color. I wanted black only. But it is kind of growing on me. It looks pretty good almost all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good refrigerator, not fingerprint resistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the refrigerator, extremely spacious and exactly what we needed. Only reason why I'm giving this 4 stars is because it says it is fingerprint resistant, and that is not the case. I have to clean the outside everyday due to fingerprints. It's is annoying!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    As Expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews are all accurate. The ones that complain about the ice maker. The ones that says it's a good refrigerator. It's all true. Our ice maker stopped working, but with some googling I was able to get it working again. Other than that it's been a perfectly fine refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 years so far and no complaints

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought this fridge 3 years ago, and it’s been working perfectly, no complaints so far. I prefer fridges with fridge French doors and the freezer at the lower level of the fridge. It optimizes more of my grocery, which is great. Strongly recommend if you ar looking for a new fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustability

    Rated 4 out of 5 stars

    Great Unit for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 things now that i have lived with it for two weeks, 1. I wish there was a light on the door with the water dispenser, and second, i wish the shelves were more adjustable. I have discovered large drink containers do not fit on the shelves. You have to make room on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    No Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great. Best Buy delivery WAS AWEFUL. No communication and I have yet to be compensated!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space! Keeps cool stuff cool! Filtered water comes out cold!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Good quality!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and quiet. Exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space is great and adjustable. We like to stock water bottles and the different spaces make the fridge seem larger than what it really is. Freezer is deep as well. For fingerprint resistance I give it a 6. I just wipe it down often.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great ref

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got really lucky getting this refrigerator..the salesman was very helpfull.and becauce of his good service, we ended up with more refridgerator than we had been looking for. we are only two people but seem to load up a fridge. not this one tons of room will be good for a family..also the way the water/ice on door is designed not to "steal" inside room ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Excited!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was very prompt and delivery guys were great. The refrigerator is wonderful. The fingerprint resistant stainless steel really works. The storage shelf in the freezer is very useful. Never thought I would be so excited over a new refrigerator!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Samsung Double Door fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been great so far and very efficient. We are pleased with the purchase overall. The only dissapointment is no light in the water dispenser bay. I don't see how Samsung or anyone would design a fridge without a light here.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice look.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! We purchased this fridge and then we heard a lot of bad stories about the ice maker. Everyone said that the ice maker will stop working it is just a matter of time. Because of this, we went ahead and purchased the warranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator, bang for your buck.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is worth every penny. It cools everything evenly and the freezer is powerful. Ours came with two little dents but they’re hardly noticeable and I kind of wish we could change out the LED light in the fridge to be a little brighter. Overall, great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Here is a link that will help resolve your concerns. Thank you for being the best part of Samsung! https://bit.ly/35IlrxE Samsung

  • Pros mentioned:
    Ease of use, Space

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big and spacious it is. Beautiful look and easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a Good Fridge. The inside looks clean because of the clear shelving and the filter is an added plus. Two people home and have not ran out of ice yet, was a little worried about leaking from the water dispenser when first installed but after flushing air out by running the water and allowing time to cool (24hrs) I have not had any leaking since

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Spacious fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge holds a deceiving amount of food! I have always loved french door fridges, but i habe noticed that sometimes the water filter in them blocks space for storage - this is not the case here. This fridge, as a result, has a lot of storage space. The ice maker is quick to re-create ice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Truly the Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I ever wanted in a refrigerator! Great installation. Very spacious and has all the amenities. I love the ice cubes and the water is delicious and crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge, poor ice maker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, although I do find the ice maker to be poor quality, as this is the 2nd time I’ve had to contact GeekSquad to fix my ice maker (thankfully I got the 3 year warranty). Not sure if it’s a common issue but it’s worth nothing. Besides that really nice fridge, no other complaints!

    I would recommend this to a friend