Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- |
- SKU:
- 6401612
Customer reviews
Rating 4.3 out of 5 stars with 2316 reviews
(2,316 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Great fridge! Lots of space.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. However the consultant who took the measurements took them incorrectly and the installation team had to come twice. Consultant needs to be much more accurate with measurements and also work with the customer instead of not budging with redoing measurements.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Awesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are happy with our new fridge... It's beautiful compared to our old white one and matches our other stainless steel appliances! Plenty of room and easy to access everything! Love it
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
NICE FRIDGE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had installed for a week but seems alright so far. Very quiet can't hear it run. The only thing ive heard is ice dropping in tray. I did have to remove the doors to get it through a 36 inch door. All in all its a nice fridge.
I would recommend this to a friend Rated 5 out of 5 stars
Refridgerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and very user friendly. I love the sleekness of the design. It also helps that it is smudge resistant. That means I will spend less time cleaning. The price was very reasonable. The quality exceeded my expectations. I love it so much that I purchased the stove, microwave and dishwasher.
I would recommend this to a friend- Cons mentioned:Shelf adjustability
Rated 4 out of 5 stars
Refrigerator Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator is very good. Looks good and plenty of space. The only problem we have had is getting the bottom drawers to open and close easily. Maybe some wd40 or something on the glider.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there DDefries, congratulations on your new Samsung Refrigerator and really appreciate you taking the time to share your feedback. I want to provide your concern to our design team for future products. Welcome to our Samsung community. ^Brad
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Good fridge so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Our Samsung fridge itself is spacious, but door shelves are a little awkward. Ice maker seems okay, but it's hard to tuve this fridge a true review as our previous fridge died 2.5 years after purchase date, so it remains to be seen if this fridge is a good buy or not.
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
Great freezer a lot of room
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love our new fridge. A lot of room in the fridge and the freezer has so much space. It was an easy pick up since our old freezer stop working we were able to pick it up same day. Only waiting a few minutes! Great service!
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Love this refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator, its sleek finish, leaves no fingerprints. Ice maker is very quiet, inside is roomy with space for veggies, door shelving and spacious freezer.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for our family, having the water and ice on the front is ideal. Changing the water filter is quick and easy and there is a lot of space inside with convenient drawers and door storage.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Great value for its price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator and keeps temperature as requested. Really quiet when working.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the fridge for about 3 weeks so far and it's excellent. The only issue is the water dispenser sometimes has a drop of water in the tray but that could be the result of family members using the ice maker before me. Very satisfied!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great refrigerator!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My side by side refrigerator broke and I was set on a french door model. There is so much space in the fridge and freezer! The water and ice dispenser is a much have with kids! The black stainless is sleek and modern. Love that the door beeps to remind my children to close the door! Very happy with this purchase!
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
product review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I am enjoying the many shelves. It is easy to keep clean. It is perfect in my newly redesigned kitchen. I have not had the ice maker hooked up yet. I am looking forward to using it. My daughter bought this brand and this is why I purchased one.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and price. Color is great and leaves no fingerprints. Easy to use and was delivered quickly . Will do business with Best Buy again! Food is staying nice and cold, easy cleaning, great door space and ice maker works perfectly. Lots of space on in the inside and shelves can be readjusted.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 3 out of 5 stars
Would get 4 stars if it had a better ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a pretty good product but the ice maker is a joke. It is very loud when it drops ice into the tray, dispenses ice very slow, and does not do a very good job on crushed ice. The ice maker in our 20 old Kenmore refrigerator was far better. I would give a much higher rating if it was not for the ice maker.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Larry A,
We appreciate you sharing your feedback about the ice maker in this Samsung refrigerator. Let us help you.
Noise from the ice maker as it produces ice during the ice-making process is normal.
To activate the rapid ice function and speed up the ice maker's creation, follow the instructions on page 38 of the model's user manual link below. On page 43, you can check out the steps to enhance the performance of the built-in ice maker.
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
In addition to the link above, please see the link below for the steps if you are having an issue with the ice maker. You can select the nearest concern by clicking the radio button. Kindly watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung refrigerator.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146914660, which will help our team pull up your information.
^Rainly
- Cons mentioned:Door
Rated 5 out of 5 stars
Good choice and good service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered refrigerator on line. When delivered, the water line to the ice maker and door did not work. Replacement came two weeks later but it had a dent in the door. Installer able to properly connect water line to first refrigerator and it has work without problems since then.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good to use this and it’s worth it for me after using two years
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Samsung Refrigetor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the unit nice, clean and good storage space . Good value
I would recommend this to a friend Rated 4 out of 5 stars
Great Fridge for a family of four +
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are very happy with this fridge. Purchased a month ago, this Samsung replaced a newer LG model due to some electronic issues, and the Geek Squad protection plan saved us! The biggest bonus for us is that the ice maker makes tons of ice, and we haven't run out yet. This family of four loves ice water. Lots of room in the fridge and freezer. Fit and finish is better than average. Everything glides open and closes well. My only knock would be that the middle french door hinge sometimes isn't in the proper place when I close the door and it hits the other door when it closes.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 4 out of 5 stars
Quiet refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much quieter than our previous model. Everything works as expected, the only issue I have is shelf placement and a solid shelf on top rather than two separate shelves. Nice look and feel.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Wayne, congratulations on your new Samsung Refrigerator and appreciate your in depth review. I want to forward this information to our design team for future products. We are glad that you are enjoying your new machine and we are glad to welcome you into our family. Thank you for choosing Samsung throughout your home. ^Brad






















