Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Good value limited space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Refrigerator is relatively quiet. The only thing I dislike is at this price point is the limited space for items as the ice maker takes up quite a bit of space.
I would recommend this to a friend - Pros mentioned:Noise level
Roomy, attractive, and unbelievably quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exterior stainless steel is better quality in my judgment than some of the major competing brands and price levels. The French door format is highly convenient, and the interior layout is commodious and well designed. This refrigerator runs so quietly that I can hardly believe it is plugged in.
I would recommend this to a friend - Cons mentioned:Ice maker
Does the job
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it’s job but occasionally the ice / water area leaks. Ice won’t get as cold since the box is located inside of the fridge. But works for us
No, I would not recommend this to a friend - Cons mentioned:Reliability
Its just a fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a fridge. Nothing special about it. I hope this one doesnt break after 3 and a half year like the last one i bought from bestbuy
I would recommend this to a friend - Pros mentioned:Space
Awesome refrigerator!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung - 27 cu. ft. 3 door French door refrigerator is Awesome!!! Love the digital readout for the temperature. Lots of space in both the fridge and freezer. Easy to move shelving and door bins. Also Love the door alarm.
I would recommend this to a friend - Pros mentioned:Space
Love the french door samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought that samsung french door fridge for my dad in africa. He loves it and he said it works very well and it have a lot of space.
I would recommend this to a friend - Pros mentioned:Space
Great, except for slight door inconvenience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, set up was easy and inside is very spacious. The door doesn't close itself so you have to nudge it a bit hard, so make sure not to forget to close it properly.
I would recommend this to a friend - Cons mentioned:Ice maker
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very minimal complaints. Don’t level way but otherwise super happy
I would recommend this to a friend - Pros mentioned:Space
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love our new fridge. This is great and the water dispenser is great too. This has so much space for all our food and drinks. Also the freezer on the bottom level has plenty of space for all our frozen meats. Can’t go wrong with this fridge. Great stainless steel too
I would recommend this to a friend - Cons mentioned:Ice maker
Refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love..so far in the few months I've had.the only thing negative is the ice dispenser. Takes longer to drop out ice then expected. I can live with that.
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of space, the freezer is very spacious. I loved everything. It fits too much food. I think now I have plenty of space.
I would recommend this to a friend - Cons mentioned:Door, Ice maker
Not great, but it keeps stuff cold.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker stopped working after two years. The water and ice dispenser do not have a light and I wish I would have have known that before I purchased it. Just one of those things you don’t realize until after you’ve bought it. For $2200 you’d think you would get a light. The doors hold themselves open for some reason. When you try to close the door it pushes back on you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kenny,
Thank you for sharing your feedback. Your satisfaction is our top priority and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker not working properly. We understand it is important to have a working ice maker to prevent us from having to stock up on ice for parties and special occasions you host at home. We will surely notate this feedback for better products and services in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may check the specifications guide to know more about the products by clicking the link below.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/pdp/rf27t5201/pdf/RF27T5201SR_V4.pdf
Refrigerator or freezer doors will not close:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF27T5201SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144686568
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Space
Love my new refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. Great storage space, just needed to adjust the shelves to fit the height of a gallon of milk. The freezer drawer is very convenient.
I would recommend this to a friend - Cons mentioned:Ice maker
Good, not perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Samsung so it’s nice and functions well out of the box but For the price it should have a ice tray . Also came scratched and water dispenser was spraying
I would recommend this to a friend - Pros mentioned:Space
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the amount of space this unit has. And the freezer at the bottom is the perfect touch.
I would recommend this to a friend - Pros mentioned:Space
Great fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has worked great no issues, very spacious and adujstable. Ice maker works great too, i have had mine for 2 years no issues. Hope it continues to work well.
I would recommend this to a friend - Pros mentioned:Capacity
Refrigerator is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is wonderful and has so much room inside. It's easy to use and keeps the food at an even temperature throughout the cabinet. The only (small) caveat is I wish it had a larger ice bin for times when I want to fill a cooler with ice, but the ice maker is great.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great . The refrigerator and freezer worked perfectly fine. Also very easy to set up and to clean.
I would recommend this to a friend - Pros mentioned:Capacity
Great for large families!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic fridge! Serves our family of 7 well!
I would recommend this to a friend - Cons mentioned:Ice maker
Good refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very satisfied with this refrigerator except for one thing. The ice maker doesn’t produce ice very fast which means we regularly have to buy some. We never had this problem with our old one.
No, I would not recommend this to a friend