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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2316 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,316 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, a lot of space, big freezer, really happy with this purchase after looking at options for about a month. The ice/water dispenser is not the best, but otherwise all the features on the fridge are strong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size and updated features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good fridge for the price and love the updated water dispenser making seem more premium. So far no complaints and the all around cooling is great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great space

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge everything fits perfectly my kids love the ice machine got them drinking more water

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Shiny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator. Looks very nice in my kitchen. Plenty of room and keeps everything nice and cold. The ice dispenser with water is great asset. Overall I just everything about the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for busy people in the kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can close either door first. I also love the amount of time the beeping starts. So essentially it's helping me to save on my electricity bill because each time you close the door of your fridge it take a lot of energy to push in more air, cool it down, and seal it in. At least that's what my dad told me. So, being able to keep it open longer without an annoying beep helps. And not having to close one side before the other is extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is even more than I expected. Spacious - yet fits into the space left by the old machine. The only downside was the third party delivery service who kept saying it was too large to bring it into the house.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Good product except...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this refrigerator quite well, except the ice maker does not work correctly. It makes a little bit of ice in the off position but none when on. Samsung was responsive to the complaint, but when they could not get a repair person to us they wanted us to return it for store credit. Eventually, after waiting two weeks and trying again, we have a repair scheduled.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Larry! We're so glad you were able to finally get your repair scheduled Thank you so much for your patience during this time. We hope you are able to get back to enjoying a fully functioning refrigerator soon! ^Jecca Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good fridge we love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course our fridge went out during Covid, no stock anywhere. This Frigidaire was a bit more expensive but Best Buy had it on sale and I used the 24mth no interest. It’s been great so far. Looks great and runs quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quiet and Cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the fridge and freezer so far. It has so much more room than the models I am used to. Having ice and water in the door is very convenient and the door-open alarm is very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Plenty of room for everything, easy to organize and see what's in there. Handy water & ice dispenser. Love the convenience of the pull-out freezer on the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge. It looks nice, runs quietly and makes great ice and water. Not to mention so much more space than our previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good service and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator when my old GE stopped working. The purchase in store was easy. Fridge was delivered on time and installed properly. The product is very quiet and works very well. Better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung fridge raider because it’s gray don’t show no fingerprints on it and it works awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Safe choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! However the ice machine seems to overproduce from the very beginning, everything else is great

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! This fridge has so much storage. Would recommend to anyone’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge I recommend it at the price I got it at, open box 1,200 with a 200 dollar gift card amazing price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! It’s very spacious and on top of that it has a ice maker (cubed or crushed) and filtered water also. The freezer is really roomy also and has multiple sections.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    After 1 Year Warranty Watch Out

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has a 1 year manufacturer warranty and there is no Geek plan you can purchase to cover it at all. One and a half years after I purchased the refrigerator, the ice maker went out. I've always been pleased with Samsung products, but not with this one. Buyer beware after 1 year; this is not what I would consider a quality product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi HHAllen,

      Thank you for bringing this to our attention. We apologize for the inconvenience it may cause you.

      You are a valued client of Samsung, and your experience matters to us.

      Samsung is continuously improving its products and services. Your feedback is vital to that process.

      We like to inquire further about your concern with your Samsung refrigerator.

      If you could please reach out to us directly on the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      You can provide this reference number 1144894723 and it will help our team pull up your information.

      Thank you for choosing Samsung and have a great day!
      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this fridge. There is lots of space inside, it cools quickly, and is convenient with the bottom freezer. The stainless coating does a pretty good job keeping fingerprints off too.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Not too shabby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge capacity for ice. A little noisy. But plenty of space.

    I would recommend this to a friend