Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Large capacity!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I measured twice, and the guys that delivered it measured it as well, and it 'fit'. The only opportunity was that the left side, facing the unit. was just about up against the wall. So, it 'fits' but to get the bottom drawers to open fully you need to pull the entire unit out a 'bit' to be able to get the bottom drawer to fully function.
I would recommend this to a friend- Pros mentioned:Size
New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is good but the only thing is the milk can’t fit the easy you have to rearrange things other then that is a good product
I would recommend this to a friend - Pros mentioned:Space
Allie
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was just what I was looking for perfect space. I can lock it and it lets me know when I leave it open
I would recommend this to a friend - Cons mentioned:Ice maker
Love our new Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with ice maker. Scheduled a technician to come fix whatever is the problem...meanwhile no ice available!
I would recommend this to a friend - Cons mentioned:Ice maker
Do your research
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received this item twice within the last few months. The first time we were moving into a new house and wanted a nice refrigerator to go in the kitchen. We previously owned a Samsung refrigerator in our old house and never had any issues. With the first one we received, the ice maker never worked. It took a few months to get it serviced to no avail and then to get a replacement refrigerator. Once the replacement arrived I thought all of our problems were solved. Boy were we wrong! The replacement didn’t cool at all! We lost hundreds of dollars worth of food and ended up returning it to Best Buy to purchase another brand! Once we did the research, we found out there was a class action lawsuit out for Samsung refrigerators being sold with faulty ice makers. So please do your research before you buy this item!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144647048.
-Noraina
- Cons mentioned:Ice maker
Overall exceptional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator has met my expectations. The ice maker is slow to dispense but overall excellent.
I would recommend this to a friend - Pros mentioned:Capacity
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect for my kitchen. It’s spacious and fits everything. The color is beautiful.
I would recommend this to a friend - Pros mentioned:Space
Spacious fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new fridge! Lots of space in the fridge and freezer! Easy to use water and ice dispenser on the door!
I would recommend this to a friend - Pros mentioned:Size
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, even though it prevents prints it does not prevent scratches or prints from jelly... Good capacity though!
I would recommend this to a friend - Pros mentioned:Space
Perfect fit and beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It’s very roomy inside. Fit perfectly. The geek squad was very careful not to scratch or dent. It’s beautiful.
I would recommend this to a friend Solid unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 month review. Zero mechanical issues. Fridge/freezer keeps temp. Ice maker functions as it should. Water dispenser as well. My only 2 slight gripes are that there isnt a light shining down in the spot you fill up your cup with water/ice (for those night time top offs) and didnt come with a drip tray. Not a deal breaker but still wouldve been nice to have.
I would recommend this to a friendThe shining star of the kitchen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge freezer combo with built in ice maker, has a place for everything and love the stainless steel fingerprint-free doors! Well worth the money
I would recommend this to a friend- Cons mentioned:Ice maker, Reliability
Noisy Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.14 months old and the ice maker is making a very loud and incessant whirring / buzzing noise that can be heard throughout the house. It only stops when the door of the fridge is open. Don’t spill anything in it either ! The liquid runs under the shelves and into the water filter area. It requires a difficult disassembly of the interior to clean. Samsung fridges have a bad reputation for reliability and performance. I wish I’d done better homework before buying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to guarantee that your fridge functions at its best all the time, Gene67. Let's help you.
Please refer to the resources below on how to address the noise in your fridge's ice maker and how to clean the interior for spills. Click the hyperlinks and watch the instructional video for tips.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147164425, to help our team pull up your information when you message us.
Have a great day.
-John
- Cons mentioned:Door
Dented door
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would’ve gave it a 5 star but my reason for a 4 star is because we keep getting a dented door delivered w our refrigerator.
I would recommend this to a friend - Cons mentioned:Ice maker
Awesome fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is awesome. My only issue was the water dispenser leaking but I figured it out. Thanks youtube! Overall I would totally buy again.
I would recommend this to a friend - Pros mentioned:Space
Great size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The storage space is great and so far everything is working as expected.
I would recommend this to a friend - Pros mentioned:Capacity
Nice upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from a side by side to this model and a huge difference on the amount of room and organization
I would recommend this to a friend - Cons mentioned:Ice maker
Nice but one problem.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator but I do have one problem. The front panel on the ice maker keeps pushing forward and makes the ice maker itself anyou're a shelf inapproprible. Have to open the door push the front panel on the ice maker back in the position and the position and then it works I don't think that should be the case On a $2000 refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Happywithtv,
Thank you for reaching out to us, and we are glad to know that you are using Samsung Refrigerator. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience. We apologize for experiencing trouble with your ice maker. let me share this link to help you with your concern.
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
For other concerns Please feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144809916
Thank you for choosing Samsung. Have a great day.
^^Ross
Great looking, quiet operation.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks great in Black Stainless Steel finish. It's very quiet (except for the icemaker). A good, reasonably priced buy!
I would recommend this to a friend- Pros mentioned:Space
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator it is everything I wanted. More than enough space. Love the freezer at the bottom
I would recommend this to a friend