Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Great size and updated features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good fridge for the price and love the updated water dispenser making seem more premium. So far no complaints and the all around cooling is great
I would recommend this to a friend- Pros mentioned:Capacity
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. Plenty of room for everything, easy to organize and see what's in there. Handy water & ice dispenser. Love the convenience of the pull-out freezer on the bottom.
I would recommend this to a friend - Cons mentioned:Ice maker
Safe choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! However the ice machine seems to overproduce from the very beginning, everything else is great
I would recommend this to a friend - Pros mentioned:Space
I love this
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good items, has big space use, can change the space size.
I would recommend this to a friend Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great price I like it very nice looks great
I would recommend this to a friend- Pros mentioned:Capacity
Quiet and Cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the fridge and freezer so far. It has so much more room than the models I am used to. Having ice and water in the door is very convenient and the door-open alarm is very handy.
I would recommend this to a friend - Cons mentioned:Ice maker
After 1 Year Warranty Watch Out
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has a 1 year manufacturer warranty and there is no Geek plan you can purchase to cover it at all. One and a half years after I purchased the refrigerator, the ice maker went out. I've always been pleased with Samsung products, but not with this one. Buyer beware after 1 year; this is not what I would consider a quality product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi HHAllen,
Thank you for bringing this to our attention. We apologize for the inconvenience it may cause you.
You are a valued client of Samsung, and your experience matters to us.
Samsung is continuously improving its products and services. Your feedback is vital to that process.
We like to inquire further about your concern with your Samsung refrigerator.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You can provide this reference number 1144894723 and it will help our team pull up your information.
Thank you for choosing Samsung and have a great day!
^Rainly
- Cons mentioned:Ice maker
Ice Maker Issues - Good Refrigerator Otherwise
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good refrigerator. When we got it, the ice maker would only make crushed ice and it's been a problem the entire time we have had it. So if you order this, just be sure to check the ice maker right away so you can return or exchange!
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of an operational ice maker. Allow us to provide the information you need.
Here are some simple steps on what we can do for your ice maker to produce crushed ice. Check the embedded word "small or shattered ice" for more details.
Crushed ice is dispensed when a cube is selected:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146567844) to help our team pull up your information when you message us.
Thank you.
-Kimberly
- Pros mentioned:Size
good purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is everything I expected it to be when I bought it it's a very good refrigerator
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator it is everything I wanted. More than enough space. Love the freezer at the bottom
I would recommend this to a friend - Pros mentioned:Size
Love this refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is even more than I expected. Spacious - yet fits into the space left by the old machine. The only downside was the third party delivery service who kept saying it was too large to bring it into the house.
I would recommend this to a friend - Pros mentioned:Noise level
Very good fridge we love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of course our fridge went out during Covid, no stock anywhere. This Frigidaire was a bit more expensive but Best Buy had it on sale and I used the 24mth no interest. It’s been great so far. Looks great and runs quiet.
I would recommend this to a friend - Cons mentioned:Ice maker
Good product except...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like this refrigerator quite well, except the ice maker does not work correctly. It makes a little bit of ice in the off position but none when on. Samsung was responsive to the complaint, but when they could not get a repair person to us they wanted us to return it for store credit. Eventually, after waiting two weeks and trying again, we have a repair scheduled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Larry! We're so glad you were able to finally get your repair scheduled Thank you so much for your patience during this time. We hope you are able to get back to enjoying a fully functioning refrigerator soon! ^Jecca
- Pros mentioned:Space
Perfect fit and beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It’s very roomy inside. Fit perfectly. The geek squad was very careful not to scratch or dent. It’s beautiful.
I would recommend this to a friend - Cons mentioned:Ice maker
Great overall
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great just wish it had a light on the water/ice dispenser.
I would recommend this to a friend - Pros mentioned:Capacity
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge! It’s very spacious and on top of that it has a ice maker (cubed or crushed) and filtered water also. The freezer is really roomy also and has multiple sections.
I would recommend this to a friend Fridge/freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had multiple mechanical issues with this unit. Ice maker went out and co.pressor went out within 1 yr of having this. Freezer is now not cooling properly again
No, I would not recommend this to a friend- Pros mentioned:Noise level
Good service and product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator when my old GE stopped working. The purchase in store was easy. Fridge was delivered on time and installed properly. The product is very quiet and works very well. Better than I expected.
I would recommend this to a friend - Pros mentioned:Space
Best fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge plenty of room inside. I don't know what else to say.
I would recommend this to a friend - Cons mentioned:Ice maker
Overall exceptional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator has met my expectations. The ice maker is slow to dispense but overall excellent.
I would recommend this to a friend