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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2316 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,316 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very spacious and cool looking refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator because of it’s good quality and it’s size.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice frigs for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I will it had was a light on the water dispenser, so you can see what you are doing during the night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator. love the all around cooling. love the smudge proof finish

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and good space for the price, i got it for less than 2k

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fits our needs very well! Love the icemaker (makes ice fast) and the water dispenser. The fridge portion has ample room for everything we need to store. The left door has narrow slots which we have had to learn to use but they fit small snack foods and condiment bottles easily. Freezer portion is a little bit different for us as we are used to an upright freezer. It stores more like a small chest freezer but the drawer and the dividers are useful to help keep food from getting lost.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung Side by Side 27 cu. fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space, well organized inside and freezer space. Ice in door is easy to use and screen functions.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome interior lighting and space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This French Door Fridge really delivers. Finish on exterior is sleek and stylish. On the inside there really is bountiful space and it is also an extremely well organized space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the space and the overall look! It alerts you if the doors are left open, touch screen located inside and a great stainless steel look.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ok replacement for our GE fridge but the button to change from water to ice just seems too difficult to press. Also, it takes a while for it to produce ice in comparison to our GE fridge. Also, I just hope they put a light on the water dispenser.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Allow us to enhance your fridge's functionality, JayOr.

      Below is a helpful guide to rectify the panel when it's not responding properly or is difficult to press. We also recommend watching the instructional video (from the start until 0:35) and clicking the Unlocking the control panel hyperlink included.

      The refrigerator panel will not respond:
      https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-panel-will-not-respond

      Please follow the step-by-step guide below to improve the ice maker's ability to produce ice. We suggest watching the entire video included; hover down and click the Leveling of the fridge hyperlink for more information.

      Ice maker is making some ice, but not enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145858163, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Very nice refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had another big branded refrigerator that was more expensive but I love this one better! Great water flow, ice is always ready, & Lewis things very chilled! Excellent storage!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely got it, but love it so far. It’s spacious enough for our 2 people household. Love that it was a water filter & ice maker (didn’t have this with my old fridge)

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Has a lot of room. Easy to wipe off and keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Not disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid refrigerator. Cools quickly. Quiet. Spacious. Sleek.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal, Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our old refrigerator. I have done some research on the French Door models. Delivery for one at other locations was either 4- 6 months out or no date available at all. We went to Best Buy and found not only the one I wanted. It was a less expensive, delivery was within 2 weeks, and the employee who assisted us was very friendly and answered all of our questions.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouod have given 5 but came with no drip container under ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. Replaced a previous Samsung fridge. Hopefully this one lasts longer

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Spacious fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of space. Easy to see everything inside. Able to fit larger containers.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting use to the French doors. So far I like that I can get more things in the freezer.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Ice is kinda weird but we are letting it settle in. We like the tray configuration.

    I would recommend this to a friend