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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2316 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,316 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    BEST fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great, love the color everything has alot of space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is exactly what my family needed. It is big enough for everything we need. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space and is aesthetically pleasing. Could use more interior lighting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of features, plenty of space.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks amazing. I love the LEDs. The information panel on the inside is awesome. I wish the large shelving could have a few more options on spacing, but overall it works. The rapid freeze/cool features for the refrigerator and freezer is amazing, it made setting it up much quicker and allowed us to put food and frozen items in it much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Bigger inside than it appears!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quality refrigerator! Bigger inside then it looks. Love the look of it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect Fridge for our needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge so far. Way more space than what we had before. Fit into the space perfectly. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the product. Inside has a lot of space and so does the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing fridge! very spacious and makes lots of ice. Keeps temperature nice and cool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the layout. Lots of room. Great icemaker. Great looking fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge for the family!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how spacious it is! Would recommend to anyone looking for a nice sized fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent love the space and the ice machine ………..

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water dispenser doesn’t have a light.. for at night use it’s not good. Also the water dispenser has a tray to catch water, it hasn’t even been a year and it’s crusty like if it’s years old.. I keep it clean trust me and it still gets crusty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Natalie

      We apologize that your experience with the 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenserwas less than ideal. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review.

      You may check this link to help you prevent the crust from forming.

      A plan for keeping your Samsung refrigerator clean
      https://www.samsung.com/us/support/answer/ANS00079481/

      Remove or replace Samsung refrigerator bins, shelves, and drawers https://www.samsung.com/us/support/answer/ANS00063107/

      If repair is needed, please take note of your warranty coverage:

      https://www.samsung.com/us/support/service/warranty/RF27T5201SR/AA
      One (1) year parts and labor
      Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
      Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only


      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144633550

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, I like it.cooling is awesome.I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, big with lots of usable space, well set up and as expensive as refrigerators are this is excellent value for price.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Lots of freezer room and well designed interior allows for a lot of room to store anything you want.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good refrigerator when it’s working properly.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some problems with it after a year or two of buying it. Completely shutdown, and now after 3 years the control panel for the ice maker doesn’t work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge overall. Ice dispenser is a little slow is the only downfall.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this refrigerator and it was definitely a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator/freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! Plenty of space, arranged efficiently. Runs quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amount of space and how it keeps food cold and frozen I definitely recommend this appliance to any and everyone

    I would recommend this to a friend